223 lines
8.5 KiB
Smarty
223 lines
8.5 KiB
Smarty
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{block name=content}
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<tr><td>
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<table width="100%" cellspacing="0" cellpadding="0" border="0">
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<tr bgcolor="{$second_menu_bg_color}" valign="middle">
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<td>
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<table>
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<tr>
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<td>
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<table cellspacing="0" cellpadding="4">
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<tr>
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<td valign="middle" nowrap><a href="{$ingame_webpath}?page=show_queue&get=todo">Todo tickets</a></td>
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<td valign="middle" nowrap><a href="{$ingame_webpath}?page=show_queue&get=all">All tickets</a></td>
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<td valign="middle" nowrap><a href="{$ingame_webpath}?page=show_queue&get=all_open">All open tickets</a></td>
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<td valign="middle" nowrap><a href="{$ingame_webpath}?page=show_queue&get=archive">Ticket Archive</a></td>
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<td valign="middle" nowrap><a href="{$ingame_webpath}?page=show_queue&get=not_assigned">Not Assigned Tickets</a></td>
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</tr>
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</table>
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</td>
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</tr>
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</table>
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</td>
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</tr>
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<tr>
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<td height="3" bgcolor="#000000"></td>
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</tr>
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</table>
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</td></tr>
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<tr><td>
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<table width="100%" bgcolor="{$title_bg_color}" cellspacing="2">
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<tr><td height="7"></td><td></td></tr>
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<tr>
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<td width="3%"></td>
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<td width="100%" height="12" valign="middle"><h1>Ticket Queue: {$queue_view}</h1></td>
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</tr>
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<tr>
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<td height="5"></td><td></td>
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</tr>
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</table>
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</td></tr>
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<tr><td>
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<table width="100%" cellspacing="0" cellpadding="0" border="0">
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<tr bgcolor="#000000" valign="middle">
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<td>
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<table>
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<tr><td height="8"></td></tr>
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</table>
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</td>
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</tr>
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<tr><td height="2"></td></tr>
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<tr><td height="1" bgcolor="#000000"></td></tr>
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<tr><td height="10"></td></tr>
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<tr valign="middle">
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<td>
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<table width="100%" height="100%" cellpadding="10">
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<tr><td>
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<table width="100%" bgcolor="{$main_tbl_color}" border="2">
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<tr><td>
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<table width="100%" cellpadding="10">
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<tr><td>
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<p><h3>Tickets</h3></p>
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<p>
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<form id="create_queue" method="post" action="{$ingame_webpath}?page=show_queue&get=create">
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<table width="100%" bgcolor="#00000060" border="1">
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<tr>
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<td width="5"></td>
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<td valign="middle"> Show </td>
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<td>
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<select size ="100" name="what">
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<option value="all" {if $prev_created_what eq "all"}selected="selected"{/if}>all</option>
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<option value="waiting_for_support" {if $prev_created_what eq "waiting_for_support"}selected="selected"{/if}>waiting for support</option>
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<option value="waiting_for_users" {if $prev_created_what eq "waiting_for_users"}selected="selected"{/if}>waiting for user</option>
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<option value="closed" {if $prev_created_what eq "closed"}selected="selected"{/if}>closed</option>
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</select>
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</td>
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<td valign="middle"> tickets </td>
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<td>
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<select style="width: 110px;" name="how">
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<option value="assigned" {if $prev_created_how eq "assigned"}selected="selected"{/if}>assigned</option>
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<option value="not_assigned" {if $prev_created_how eq "not_assigned"}selected="selected"{/if}>not assigned</option>
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</select>
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</td>
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<td valign="middle"> to </td>
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<td>
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<select style="width: 140px;" name="who" onchange="aimedforwhochanged(this.value);">
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<option value="user" {if $prev_created_who eq "user"}selected="selected"{/if}>user</option>
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<option value="support_group" {if $prev_created_who eq "support_group"}selected="selected"{/if}>Group</option>
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</select>
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</td>
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<td valign="middle">:</td>
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<td>
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<select style="width: 140px;" name="userid">
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<option>select user</option>
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{foreach from=$teamlist item=member}
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<option value="{$member.tUserId}" {if $prev_created_userid eq $member.tUserId}selected="selected"{/if}>{$member.name}</option>
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{/foreach}
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</select>
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</td>
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<td valign="middle"> or </td>
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<td>
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<select style="width: 140px;" name="groupid">
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<option>select group</option>
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{foreach from=$grouplist item=group}
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<option value="{$group.sGroupId}" {if $prev_created_groupid eq $group.sGroupId}selected="selected"{/if}>{$group.name}</option>
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{/foreach}
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</select>
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</td>
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<td valign="middle">
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<input type="hidden" name="action" value="create_queue">
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<input type="submit" value="View"/>
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</td>
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<td width="30%"></td>
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</tr>
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</table>
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</form>
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</p>
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<p>
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<table width="100%" cellpadding="4" cellspacing="2">
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<tr bgcolor="{$table_header_tr_color}">
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<td>ID</td>
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<td>Title</td>
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<td>Assigned</td>
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<td>Timestamp</td>
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<td>Category</td>
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<td>Status</td>
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<td>SupportGroup</td>
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<td>Actions</td>
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</tr>
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{foreach from=$tickets item=ticket}
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<tr>
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<td>{$ticket.tId}</td>
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<td><a href ="{$ingame_webpath}?page=show_ticket&id={$ticket.tId}">{$ticket.title}</a></td>
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<td>{if $ticket.assignedText neq ""} <a href="{$ingame_webpath}?page=show_user&id={$ticket.assigned}">{$ticket.assignedText}</a>{else} {$not_assigned} {/if}</td>
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<td class="center"><span title="{$ticket.timestamp_elapsed}" data-rel="tooltip" data-placement="right">{$ticket.timestamp}</span></td>
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<td class="center">{$ticket.category}</td>
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<td class="center">{if $ticket.status eq 0}<font color="green">{else if $ticket.status eq 1}<font color="orange">{else if $ticket.status eq 2}<font color="red">{/if}{$ticket.statusText}</font></td>
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<td class="center">
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{if $ticket.forwardedGroupName eq "0"}
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{$public_sgroup}
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{else}
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<a href="{$ingame_webpath}?page=show_sgroup&id={$ticket.forwardedGroupId}">{$ticket.forwardedGroupName}</a>
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{/if}
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</td>
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<td>
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{if $ticket.assigned eq 0}
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<form id="assign_ticket" class="form-vertical" method="post" action="{$ingame_webpath}?page=show_queue&get=todo" style="margin:0px 0px 0px;">
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<input type="hidden" name="ticket_id" value="{$ticket.tId}">
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<input type="hidden" name="action" value="assignTicket">
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<input type="submit" value="Assign Ticket"/>
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</form>
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{else if $ticket.assigned eq $user_id}
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<form id="assign_ticket" class="form-vertical" method="post" action="{$ingame_webpath}?page=show_queue&get=todo" style="margin:0px 0px 0px;">
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<input type="hidden" name="ticket_id" value="{$ticket.tId}">
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<input type="hidden" name="action" value="unAssignTicket">
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<input type="submit" value="Remove Assign"/>
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</form>
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{/if}
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</td>
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</tr>
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{/foreach}
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</table>
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</p>
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</td></tr>
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<tr><td align = "center">
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<table>
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<tr>
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<td><a href="{$pagination_base_link}&pagenum=1">«</a></td>
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{foreach from=$links item=link}
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<td {if $link == $currentPage}bgcolor="{$pagination_current_page_bg}"{/if}><a href="{$pagination_base_link}&pagenum={$link}">{$link}</a></td>
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{/foreach}
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<td><a href="{$pagination_base_link}&pagenum={$lastPage}">»</a></td>
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</tr>
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</table>
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</td></tr>
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</table>
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</td></tr>
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{if isset($ACTION_RESULT)}
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<tr><td>
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<table width="100%" bgcolor="{$main_tbl_color}" border="1">
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<tr><td height="4"></td></tr>
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<tr>
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<td valign="middle">
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{if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_ASSIGNED"}
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<p>
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<font color="green">{$success_assigned}</font>
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</p>
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{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_UNASSIGNED"}
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<p>
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<font color="green">{$success_unassigned}</font>
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</p>
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{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "TICKET_NOT_EXISTING"}
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<p>
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<font color="red">{$ticket_not_existing}</font>
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</p>
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{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "ALREADY_ASSIGNED"}
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<p>
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<font color="red">{$ticket_already_assigned}</font>
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</p>
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{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "NOT_ASSIGNED"}
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<p>
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<font color="red">{$ticket_not_assigned}</font>
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</p>
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{/if}
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</td>
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</tr>
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<tr><td height="4"></td></tr>
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<table>
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</td></tr>
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{/if}
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</table>
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</td></tr>
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</table>
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</td>
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</tr>
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</table>
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</td></tr>
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{/block}
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