in the show queue, it also shows the assigned users name :)
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4898e8a6af
commit
3e049aa0c8
6 changed files with 25 additions and 1 deletions
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@ -20,6 +20,17 @@ class Assigned{
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return "ALREADY_ASSIGNED";
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}
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}
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// Get the id of the user assigned to a ticket
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public static function getUserAssignedToTicket($ticket_id) {
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$dbl = new DBLayer("lib");
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$statement = $dbl->execute("SELECT ticket_user.ExternId FROM `assigned` JOIN `ticket_user` ON assigned.User = ticket_user.TUserId WHERE `Ticket` = :ticket_id", Array('ticket_id' => $ticket_id));
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$user_id = $statement->fetch();
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return $user_id['ExternId'];
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}
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public static function isAssigned( $ticket_id ) {
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@ -234,6 +234,14 @@ class Ticket{
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return $priorityArray[$this->getPriority()];
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}
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public function getAssigned(){
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$user_id = Assigned::getUserAssignedToTicket($this->getTId());
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if ($user_id == ""){
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return 0;
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}else{
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return $user_id;
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}
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}
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////////////////////////////////////////////Setters////////////////////////////////////////////////////
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public function setTId($id){
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@ -30,6 +30,7 @@ t_send = "Send reply"
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[show_user]
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[show_queue]
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not_assigned = "None"
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[show_sgroup]
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add_to_group_success = "The user has been added to the group!"
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@ -30,6 +30,7 @@ t_send = "Envoyer la reponse"
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[show_user]
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[show_queue]
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not_assigned = "Ne pas"
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[show_sgroup]
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add_to_group_success = "ce user est ajoute sur la groupe!"
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@ -9,11 +9,12 @@ function show_queue(){
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$queueArray = Ticket_Queue_Handler::getTickets($result['queue_action']);
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if ($queueArray != "ERROR"){
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$result['tickets'] = Gui_Elements::make_table($queueArray, Array("getTId","getTitle","getTimestamp","getAuthor()->getExternId","getTicket_Category()->getName","getStatus","getStatusText"), Array("tId","title","timestamp","authorExtern","category","status","statusText"));
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$result['tickets'] = Gui_Elements::make_table($queueArray, Array("getTId","getTitle","getTimestamp","getAuthor()->getExternId","getTicket_Category()->getName","getStatus","getStatusText","getAssigned"), Array("tId","title","timestamp","authorExtern","category","status","statusText","assigned"));
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$i = 0;
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foreach( $result['tickets'] as $ticket){
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$result['tickets'][$i]['author'] = WebUsers::getUsername($ticket['authorExtern']);
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$result['tickets'][$i]['assignedText'] = WebUsers::getUsername($ticket['assigned']);
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$i++;
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}
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if(Ticket_User::isMod($_SESSION['ticket_user'])){
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@ -16,6 +16,7 @@
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<tr>
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<th>ID</th>
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<th>Title</th>
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<th>Assigned</th>
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<th>Timestamp</th>
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<th>Category</th>
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<th>Status</th>
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@ -26,6 +27,7 @@
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<tr>
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<td>{$ticket.tId}</td>
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<td><a href ="index.php?page=show_ticket&id={$ticket.tId}">{$ticket.title}</a></td>
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<td>{if $ticket.assignedText neq ""} <a href="index.php?page=show_user&id={$ticket.assigned}">{$ticket.assignedText}</a> {else}<i> {$not_assigned}</i> {/if}</td>
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<td class="center"><i>{$ticket.timestamp}</i></td>
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<td class="center">{$ticket.category}</td>
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