Quitta
6d8a79da5a
base class for assigned added
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--HG--
branch : quitta-gsoc-2013
2013-07-20 13:19:14 +02:00
Quitta
f41c9ab65e
forgot to push the time-format in config file update! :)
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--HG--
branch : quitta-gsoc-2013
2013-07-20 01:04:20 +02:00
Quitta
9d90043a76
fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
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--HG--
branch : quitta-gsoc-2013
2013-07-19 23:36:34 +02:00
kaetemi
347d4e0940
Some necessary ryzom tools did not build when client and server were unchecked
2013-07-19 18:11:31 +02:00
Quitta
f922b14e30
Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
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Also made it possible for admins to edit roles directly in the userlist.
--HG--
branch : quitta-gsoc-2013
2013-07-19 16:30:58 +02:00
Quitta
19e26b93a9
Admins/Mods can post hidden replies!
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--HG--
branch : quitta-gsoc-2013
2013-07-19 15:59:39 +02:00
kaetemi
02dc3c1cfe
Fix a divide-by-zero crash in the 3ds Max plugins on really fast PCs
2013-07-19 15:37:25 +02:00
Quitta
72d3925b20
Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
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--HG--
branch : quitta-gsoc-2013
2013-07-19 11:56:39 +02:00
Quitta
895604e6ac
Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
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--HG--
branch : quitta-gsoc-2013
2013-07-19 03:05:12 +02:00
Quitta
532732a925
fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
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--HG--
branch : quitta-gsoc-2013
2013-07-19 00:37:47 +02:00
Quitta
e170bff5bc
made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
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--HG--
branch : quitta-gsoc-2013
2013-07-19 00:12:29 +02:00
Quitta
a9cfd48df9
refactored to admin/mod + changed install file + added mod menu
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--HG--
branch : quitta-gsoc-2013
2013-07-18 21:12:03 +02:00
Quitta
32ac588a9b
found the @#!$& bug, why on earth did I comment that in the past <,<
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--HG--
branch : quitta-gsoc-2013
2013-07-18 15:52:03 +02:00
Quitta
b1836e7944
changed system to mod/admin permissions, though there's still a bug in show_ticket
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--HG--
branch : quitta-gsoc-2013
2013-07-18 12:43:33 +02:00
Quitta
be65b89d86
Deletion of support_groups is possible, on delete cascade is pretty cool :D
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--HG--
branch : quitta-gsoc-2013
2013-07-16 17:43:55 +02:00
Quitta
2410160c63
Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
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--HG--
branch : quitta-gsoc-2013
2013-07-16 16:43:58 +02:00
Quitta
6e9f53b23d
changed layout a bit, this seems better! :)
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--HG--
branch : quitta-gsoc-2013
2013-07-16 05:47:31 +02:00
Quitta
465c9c531a
It's now possible to add someone to a support group
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--HG--
branch : quitta-gsoc-2013
2013-07-16 04:58:54 +02:00
Quitta
ac5c8378bc
Show single group and there users almost done
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--HG--
branch : quitta-gsoc-2013
2013-07-15 21:18:51 +02:00
Quitta
8d08ff0db0
support group class added + list of support groups added!
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--HG--
branch : quitta-gsoc-2013
2013-07-15 17:29:19 +02:00
Quitta
c8607d29cd
Updated database and sql model added support group and insupportgroup
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--HG--
branch : quitta-gsoc-2013
2013-07-14 23:40:24 +02:00
Quitta
5a8f45f88c
# ticket queues, though moving away from this approach
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--HG--
branch : quitta-gsoc-2013
2013-07-14 22:33:09 +02:00
Quitta
b64d27a427
ticket queue base added
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--HG--
branch : quitta-gsoc-2013
2013-07-14 16:38:36 +02:00
Quitta
16de8b0f3b
small fix to make it run on my server
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--HG--
branch : quitta-gsoc-2013
2013-07-14 03:05:13 +02:00
Quitta
6f43d4f003
Show single replies works, though the code for it is a bit ugly, have to refactor that though
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--HG--
branch : quitta-gsoc-2013
2013-07-13 23:18:49 +02:00
Quitta
c1b7915219
show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
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--HG--
branch : quitta-gsoc-2013
2013-07-13 18:04:40 +02:00
Quitta
26faa286bf
don't show the textarea for reply when ticket is closed.
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--HG--
branch : quitta-gsoc-2013
2013-07-13 17:11:54 +02:00
Quitta
5d2e9dbf96
use language ini files to select correct log thing
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--HG--
branch : quitta-gsoc-2013
2013-07-13 16:41:52 +02:00
Quitta
c7e58da11f
Show the logs in show_ticket_log
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--HG--
branch : quitta-gsoc-2013
2013-07-13 03:46:15 +02:00
Quitta
a8ee2f46f6
started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
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--HG--
branch : quitta-gsoc-2013
2013-07-12 20:10:17 +02:00
Quitta
aa26110823
added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
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--HG--
branch : quitta-gsoc-2013
2013-07-12 19:43:33 +02:00
Quitta
d1475a6eec
Changed database all ID's to Unsigned, also added ticket_log table + started working on the class file
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--HG--
branch : quitta-gsoc-2013
2013-07-12 14:06:06 +02:00
Quitta
bc238fba7a
fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority.
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DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.
--HG--
branch : quitta-gsoc-2013
2013-07-11 20:31:34 +02:00
Quitta
24b08104f9
added admin function to change setting + changed color of admin bg when they reply + some other fixes
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--HG--
branch : quitta-gsoc-2013
2013-07-11 02:39:52 +02:00
Quitta
b1473fad58
ticket reply show correct username, this was harder then expected
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--HG--
branch : quitta-gsoc-2013
2013-07-10 22:40:01 +02:00
Quitta
0b72b5cd67
replying on a ticket is now possible though still have to fix the username being shown.
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--HG--
branch : quitta-gsoc-2013
2013-07-10 20:46:26 +02:00
Quitta
4afb0b912e
forward to show ticket after creating ticket, also build basis for replying on ticket!
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--HG--
branch : quitta-gsoc-2013
2013-07-10 13:05:05 +02:00
Quitta
9003f4781a
Refacoring of DBLayer seems to work now :)
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--HG--
branch : quitta-gsoc-2013
2013-07-10 12:36:14 +02:00
Quitta
f98a4617f0
fixed some hidden error in the syncing
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--HG--
branch : quitta-gsoc-2013
2013-07-10 10:28:39 +02:00
Quitta
5e053f3fc4
Also made tickets cickable in the profile page! now let the DBLayer refactoring begin!
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--HG--
branch : quitta-gsoc-2013
2013-07-10 10:13:53 +02:00
Quitta
f2d8afaea4
small layout update, before trying to refactor the DBLayer, I want to make sure that I can revert to this point :D
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--HG--
branch : quitta-gsoc-2013
2013-07-10 10:10:02 +02:00
Quitta
8981556796
fixed row formatting of the responses
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--HG--
branch : quitta-gsoc-2013
2013-07-10 09:44:45 +02:00
Quitta
e4ffdeccc7
forgot to add the files <,<
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--HG--
branch : quitta-gsoc-2013
2013-07-10 02:41:21 +02:00
Quitta
5c623e0bd3
Show_Ticket starts to work :)
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--HG--
branch : quitta-gsoc-2013
2013-07-10 02:41:03 +02:00
Quitta
fca8eb1ced
make_table_with_key_is_id function added to replace and use for like filling the category array, I guess it will be used in the future for a lot of different things
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--HG--
branch : quitta-gsoc-2013
2013-07-09 16:34:43 +02:00
Quitta
ba69c5939e
added gui_elements class
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--HG--
branch : quitta-gsoc-2013
2013-07-09 16:03:52 +02:00
Quitta
9d3317eb0c
Show the user his tickets in the user profile screen
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--HG--
branch : quitta-gsoc-2013
2013-07-09 01:03:49 +02:00
Quitta
61aebf6b3b
show user added, where admins can create a ticket from another user
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--HG--
branch : quitta-gsoc-2013
2013-07-08 17:14:03 +02:00
Quitta
1e4daba4ae
updated install, added create_Ticket function as wrapper!
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--HG--
branch : quitta-gsoc-2013
2013-07-08 14:49:03 +02:00
Quitta
fa07e3cd16
added mennu item for createticket
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--HG--
branch : quitta-gsoc-2013
2013-07-08 09:58:29 +02:00