Commit graph

3981 commits

Author SHA1 Message Date
Quitta
722795b5d2 queue selector written with javascript functionality
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branch : quitta-gsoc-2013
2013-07-23 21:50:39 +02:00
Quitta
0410b104c1 Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)
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branch : quitta-gsoc-2013
2013-07-23 03:16:19 +02:00
Quitta
7fba0cab1c when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!
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branch : quitta-gsoc-2013
2013-07-22 22:58:12 +02:00
Quitta
6887ee889e updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
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branch : quitta-gsoc-2013
2013-07-22 20:33:34 +02:00
Quitta
63666aef9b showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
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branch : quitta-gsoc-2013
2013-07-22 18:22:21 +02:00
Quitta
d140af612e Forward works, though needs refinement! also is shown in ticket info bar
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branch : quitta-gsoc-2013
2013-07-22 14:51:42 +02:00
Quitta
3e5568e760 forgot to add tge class
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branch : quitta-gsoc-2013
2013-07-22 13:19:21 +02:00
Quitta
178d59caac class for forwarding + db update
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branch : quitta-gsoc-2013
2013-07-22 13:19:07 +02:00
Quitta
e9853f3262 Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
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branch : quitta-gsoc-2013
2013-07-21 17:56:24 +02:00
Quitta
46f2ad2274 made the todo queue
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branch : quitta-gsoc-2013
2013-07-21 15:38:22 +02:00
Quitta
fdef0d55dc People can assign and unassign to a ticket
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branch : quitta-gsoc-2013
2013-07-21 03:49:31 +02:00
Quitta
8f38980a00 in the show queue, it also shows the assigned users name :)
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branch : quitta-gsoc-2013
2013-07-20 14:45:05 +02:00
Quitta
6d8a79da5a base class for assigned added
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branch : quitta-gsoc-2013
2013-07-20 13:19:14 +02:00
Quitta
f41c9ab65e forgot to push the time-format in config file update! :)
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branch : quitta-gsoc-2013
2013-07-20 01:04:20 +02:00
Quitta
9d90043a76 fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
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branch : quitta-gsoc-2013
2013-07-19 23:36:34 +02:00
kaetemi
5831150471 Merge with default
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branch : multipass-stereo
2013-07-19 18:12:08 +02:00
kaetemi
347d4e0940 Some necessary ryzom tools did not build when client and server were unchecked 2013-07-19 18:11:31 +02:00
Quitta
f922b14e30 Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.

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branch : quitta-gsoc-2013
2013-07-19 16:30:58 +02:00
Quitta
19e26b93a9 Admins/Mods can post hidden replies!
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branch : quitta-gsoc-2013
2013-07-19 15:59:39 +02:00
kaetemi
662b75f87a Merge with default
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branch : multipass-stereo
2013-07-19 15:38:49 +02:00
kaetemi
02dc3c1cfe Fix a divide-by-zero crash in the 3ds Max plugins on really fast PCs 2013-07-19 15:37:25 +02:00
kaetemi
f280f4673f Merge with default
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branch : multipass-stereo
2013-07-19 14:10:07 +02:00
Quitta
72d3925b20 Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
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branch : quitta-gsoc-2013
2013-07-19 11:56:39 +02:00
Quitta
895604e6ac Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
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branch : quitta-gsoc-2013
2013-07-19 03:05:12 +02:00
Quitta
532732a925 fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
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branch : quitta-gsoc-2013
2013-07-19 00:37:47 +02:00
Quitta
e170bff5bc made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
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branch : quitta-gsoc-2013
2013-07-19 00:12:29 +02:00
kaetemi
53e11d0d68 Merge with default
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branch : multipass-stereo
2013-07-18 23:05:25 +02:00
Quitta
a9cfd48df9 refactored to admin/mod + changed install file + added mod menu
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branch : quitta-gsoc-2013
2013-07-18 21:12:03 +02:00
kaetemi
8323f95e22 Fix issue #48, landscape quality issues caused by incorrect defaults 2013-07-18 18:22:28 +02:00
kaetemi
9f185ce38d Fix an error in 3ds Max with the material script 2013-07-18 18:15:53 +02:00
Quitta
32ac588a9b found the @#!$& bug, why on earth did I comment that in the past <,<
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branch : quitta-gsoc-2013
2013-07-18 15:52:03 +02:00
Quitta
b1836e7944 changed system to mod/admin permissions, though there's still a bug in show_ticket
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branch : quitta-gsoc-2013
2013-07-18 12:43:33 +02:00
Quitta
be65b89d86 Deletion of support_groups is possible, on delete cascade is pretty cool :D
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branch : quitta-gsoc-2013
2013-07-16 17:43:55 +02:00
Quitta
2410160c63 Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
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branch : quitta-gsoc-2013
2013-07-16 16:43:58 +02:00
Quitta
6e9f53b23d changed layout a bit, this seems better! :)
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branch : quitta-gsoc-2013
2013-07-16 05:47:31 +02:00
Quitta
465c9c531a It's now possible to add someone to a support group
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branch : quitta-gsoc-2013
2013-07-16 04:58:54 +02:00
Quitta
ac5c8378bc Show single group and there users almost done
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branch : quitta-gsoc-2013
2013-07-15 21:18:51 +02:00
Quitta
8d08ff0db0 support group class added + list of support groups added!
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branch : quitta-gsoc-2013
2013-07-15 17:29:19 +02:00
Quitta
c8607d29cd Updated database and sql model added support group and insupportgroup
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branch : quitta-gsoc-2013
2013-07-14 23:40:24 +02:00
Quitta
5a8f45f88c # ticket queues, though moving away from this approach
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branch : quitta-gsoc-2013
2013-07-14 22:33:09 +02:00
Quitta
b64d27a427 ticket queue base added
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branch : quitta-gsoc-2013
2013-07-14 16:38:36 +02:00
Quitta
16de8b0f3b small fix to make it run on my server
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branch : quitta-gsoc-2013
2013-07-14 03:05:13 +02:00
Quitta
6f43d4f003 Show single replies works, though the code for it is a bit ugly, have to refactor that though
--HG--
branch : quitta-gsoc-2013
2013-07-13 23:18:49 +02:00
Quitta
c1b7915219 show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
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branch : quitta-gsoc-2013
2013-07-13 18:04:40 +02:00
Quitta
26faa286bf don't show the textarea for reply when ticket is closed.
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branch : quitta-gsoc-2013
2013-07-13 17:11:54 +02:00
Quitta
5d2e9dbf96 use language ini files to select correct log thing
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branch : quitta-gsoc-2013
2013-07-13 16:41:52 +02:00
Quitta
c7e58da11f Show the logs in show_ticket_log
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branch : quitta-gsoc-2013
2013-07-13 03:46:15 +02:00
Quitta
a8ee2f46f6 started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
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branch : quitta-gsoc-2013
2013-07-12 20:10:17 +02:00
Quitta
aa26110823 added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
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branch : quitta-gsoc-2013
2013-07-12 19:43:33 +02:00
Quitta
d1475a6eec Changed database all ID's to Unsigned, also added ticket_log table + started working on the class file
--HG--
branch : quitta-gsoc-2013
2013-07-12 14:06:06 +02:00