Quitta
|
2af50cb421
|
ticket_info class done, however I think I better add a field to the Ticket DB, instead the way I do it now..
--HG--
branch : quitta-gsoc-2013
|
2013-08-27 22:54:45 +02:00 |
|
Quitta
|
54d71fd26d
|
ticket_info class almost done
--HG--
branch : quitta-gsoc-2013
|
2013-08-27 19:08:10 +02:00 |
|
Quitta
|
bdbbb393cd
|
Finaly got it to working again..
--HG--
branch : quitta-gsoc-2013
|
2013-08-26 17:25:28 +02:00 |
|
Quitta
|
b1926fbec3
|
added language support however, something is broken :/
--HG--
branch : quitta-gsoc-2013
|
2013-08-26 11:34:51 +02:00 |
|
Quitta
|
1a81a7810f
|
mailing refactored
--HG--
branch : quitta-gsoc-2013
|
2013-08-26 05:37:55 +02:00 |
|
Quitta
|
508545248a
|
#mailing languages setup
--HG--
branch : quitta-gsoc-2013
|
2013-08-25 17:49:01 +02:00 |
|
Quitta
|
70732ffd42
|
rewrote language handling + language is now stored in the db and the value is based on the users language flag clicked (or default) or the ingame language
--HG--
branch : quitta-gsoc-2013
|
2013-08-25 06:27:44 +02:00 |
|
Quitta
|
0e0ce112bb
|
receive messages setting is added to the ingame layout
--HG--
branch : quitta-gsoc-2013
|
2013-08-25 01:22:24 +02:00 |
|
Quitta
|
df4d97fa98
|
Inagme layout for modifying group email stuff is fixed
--HG--
branch : quitta-gsoc-2013
|
2013-08-24 17:19:46 +02:00 |
|
Quitta
|
7f8c0f8380
|
Fixed sgroup_liist ingame layout..
--HG--
branch : quitta-gsoc-2013
|
2013-08-24 15:56:16 +02:00 |
|
Quitta
|
3bebfe4492
|
put mail cron related debug info into a log file specified in config.php
--HG--
branch : quitta-gsoc-2013
|
2013-08-20 04:33:23 +02:00 |
|
Quitta
|
ebce7ae90c
|
fixing a lot of mail bug problems
--HG--
branch : quitta-gsoc-2013
|
2013-08-20 02:08:12 +02:00 |
|
Quitta
|
d1c1740741
|
Added encryption by using the openSSL functionality to encrypt the email passwords in the db
--HG--
branch : quitta-gsoc-2013
|
2013-08-19 20:22:01 +02:00 |
|
Quitta
|
5174764f2d
|
Users can specify if they want to receive or dont want to receive tickt updates!
--HG--
branch : quitta-gsoc-2013
|
2013-08-19 00:02:55 +02:00 |
|
Quitta
|
f0f08fc374
|
fixed dirty error in queue's that didn't allow me to assing/unassign after creating a queue
--HG--
branch : quitta-gsoc-2013
|
2013-08-18 03:39:35 +02:00 |
|
Quitta
|
f8d19762fe
|
fixed some nasty errors + made it show the entire replied message
--HG--
branch : quitta-gsoc-2013
|
2013-08-18 02:49:58 +02:00 |
|
Quitta
|
ba2c506120
|
response is being sent from the correct support group atm
--HG--
branch : quitta-gsoc-2013
|
2013-08-18 02:17:02 +02:00 |
|
Quitta
|
69192712a0
|
made 3 options for incomming mail: reply on ticket, new ticket and nothing related to that. When it's nothing related to that the mail will stay in the mailbox untill it get's manually read and deleted!
--HG--
branch : quitta-gsoc-2013
|
2013-08-17 19:07:00 +02:00 |
|
Quitta
|
483045c613
|
creating new tickets over email works
--HG--
branch : quitta-gsoc-2013
|
2013-08-17 03:06:22 +02:00 |
|
Quitta
|
2a02f35ae8
|
Hanle multiple mailaccounts
--HG--
branch : quitta-gsoc-2013
|
2013-08-16 22:24:11 +02:00 |
|
Quitta
|
8262febe32
|
sending mail with supportgroup ID is possible
--HG--
branch : quitta-gsoc-2013
|
2013-08-16 21:43:39 +02:00 |
|
Quitta
|
fb7254c018
|
Functionality to modify mailsettings of a support group.
--HG--
branch : quitta-gsoc-2013
|
2013-08-16 05:37:38 +02:00 |
|
Quitta
|
80ee498951
|
add email related stuff to support groups
--HG--
branch : quitta-gsoc-2013
|
2013-08-16 03:40:59 +02:00 |
|
Quitta
|
370653b11c
|
ticket mail system basis works
--HG--
branch : quitta-gsoc-2013
|
2013-08-13 17:16:43 +02:00 |
|
Quitta
|
328351a4c5
|
ticket hanling function added
--HG--
branch : quitta-gsoc-2013
|
2013-08-12 23:56:58 +02:00 |
|
Quitta
|
987d5943c3
|
not sure if I should keep the task creation or not, will ask Botanic tomorrow
--HG--
branch : quitta-gsoc-2013
|
2013-08-12 05:14:00 +02:00 |
|
Quitta
|
4478ad115d
|
ready to do the imap part
--HG--
branch : quitta-gsoc-2013
|
2013-08-12 01:11:48 +02:00 |
|
Quitta
|
e058a475f9
|
basis seems to run in terminal, however mail() doesn't work yet
--HG--
branch : quitta-gsoc-2013
|
2013-08-11 03:55:07 +02:00 |
|
Quitta
|
8ee02d9380
|
ready for testing the send mail functionality :)
--HG--
branch : quitta-gsoc-2013
|
2013-08-11 02:29:31 +02:00 |
|
Quitta
|
68a230f4ef
|
updates to the mail_handler
--HG--
branch : quitta-gsoc-2013
|
2013-08-10 13:59:36 +02:00 |
|
Quitta
|
b05f34ac13
|
added mail_handler class (from Botanic) still needs to be reworked + added show queue template
--HG--
branch : quitta-gsoc-2013
|
2013-08-10 01:46:21 +02:00 |
|
Quitta
|
34a800542f
|
more elements per page!
--HG--
branch : quitta-gsoc-2013
|
2013-08-06 06:07:49 +02:00 |
|
Quitta
|
9318776e85
|
userlist ingame works + fixed a bug in demoting/promoting users with roles, which was looking at the wrong id
--HG--
branch : quitta-gsoc-2013
|
2013-08-06 04:31:01 +02:00 |
|
Quitta
|
1d68d8a781
|
I think I'm done refactoring the queues
--HG--
branch : quitta-gsoc-2013
|
2013-08-06 01:00:17 +02:00 |
|
Quitta
|
ef05fdda7c
|
refactor queue's part 1
--HG--
branch : quitta-gsoc-2013
|
2013-08-05 22:35:22 +02:00 |
|
Quitta
|
91e758c1ee
|
userlist works with pagination
--HG--
branch : quitta-gsoc-2013
|
2013-08-05 21:12:58 +02:00 |
|
Quitta
|
99ad1504e3
|
refactoring webusers.php
--HG--
branch : quitta-gsoc-2013
|
2013-08-05 17:31:36 +02:00 |
|
Quitta
|
5b4c13f8d3
|
renamed libuserlist to syncing, which is more appropriate, also made pagination work! so Now I can start to use it ingame too!
--HG--
branch : quitta-gsoc-2013
|
2013-08-05 05:37:18 +02:00 |
|
Quitta
|
7e4a24bac8
|
pagination seems to work! :)
--HG--
branch : quitta-gsoc-2013
|
2013-08-05 05:27:19 +02:00 |
|
Quitta
|
845da81ad4
|
generic pagination with debugging for testing it atm
--HG--
branch : quitta-gsoc-2013
|
2013-08-05 04:37:20 +02:00 |
|
Quitta
|
9a2ff7c7d0
|
Pagination class added, not tested yet :D
--HG--
branch : quitta-gsoc-2013
|
2013-08-04 20:27:07 +02:00 |
|
Quitta
|
bc62611305
|
languages handling done
--HG--
branch : quitta-gsoc-2013
|
2013-08-03 18:59:21 +02:00 |
|
Quitta
|
f5ef22914f
|
color scheme configuration with colors loaed from ingame_layout.ini
--HG--
branch : quitta-gsoc-2013
|
2013-08-03 05:00:39 +02:00 |
|
Quitta
|
8e7bbb2e62
|
fixed assigning/unassigning and sending empty messages
--HG--
branch : quitta-gsoc-2013
|
2013-08-03 04:00:41 +02:00 |
|
Quitta
|
9fd7c9f205
|
forgot to add the files
--HG--
branch : quitta-gsoc-2013
|
2013-08-02 19:44:28 +02:00 |
|
Quitta
|
7ee2ce596f
|
log + reply ingame page
--HG--
branch : quitta-gsoc-2013
|
2013-08-02 19:43:43 +02:00 |
|
Quitta
|
785684f923
|
show ticket layout is done,though some unpleasant bugs turned up
--HG--
branch : quitta-gsoc-2013
|
2013-08-02 17:03:26 +02:00 |
|
Quitta
|
5aa33f49fb
|
show ticket save before going to bed
--HG--
branch : quitta-gsoc-2013
|
2013-08-02 05:27:00 +02:00 |
|
Quitta
|
e9c9ed13e4
|
Added the android app of Botanic :)
--HG--
branch : quitta-gsoc-2013
|
2013-08-02 04:47:33 +02:00 |
|
Quitta
|
125a3b1f56
|
basis for show ticket
--HG--
branch : quitta-gsoc-2013
|
2013-08-01 23:10:26 +02:00 |
|
Quitta
|
2d1a07c787
|
added db parameter to the syncing
--HG--
branch : quitta-gsoc-2013
|
2013-08-01 18:20:40 +02:00 |
|
Quitta
|
1c6cdfd7a7
|
Added support group pages ingame layout + layout of the #menu's and managed to get a AMS-Home button in the top that would bring the page back to the dashboard!
--HG--
branch : quitta-gsoc-2013
|
2013-08-01 04:48:40 +02:00 |
|
DJanssens
|
c6040d2853
|
autologin works
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 15:08:35 -07:00 |
|
Quitta
|
ca769bf24b
|
login.tpl hided between my not yet pushed files! You evil login.tpl :D that might fix the auto login problem
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 22:38:47 +02:00 |
|
Quitta
|
40883e8afc
|
Merge
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 22:29:09 +02:00 |
|
Quitta
|
4dba2a11cf
|
change home button
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 22:27:59 +02:00 |
|
DJanssens
|
2f8d97ae3b
|
test
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 13:03:12 -07:00 |
|
Quitta
|
c42c667827
|
made the config file more general + seemed some simple <br>'s in the textarea solved it! thank you mr wireshark!
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 16:09:39 +02:00 |
|
Quitta
|
b768d1afb6
|
create ticket almost done, sadly textarea isn't really helping because can't specify #rows
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 03:31:50 +02:00 |
|
Quitta
|
2f4a965bdb
|
settings finished
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 02:09:21 +02:00 |
|
Quitta
|
d47aadf768
|
settings page is starting to look nice
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 01:19:57 +02:00 |
|
Quitta
|
a5fad36d5a
|
finally got some basic layout starting to look good!
--HG--
branch : quitta-gsoc-2013
|
2013-07-30 20:18:01 +02:00 |
|
Quitta
|
0f38c39152
|
working o the basic layout
--HG--
branch : quitta-gsoc-2013
|
2013-07-30 19:13:32 +02:00 |
|
Quitta
|
a2e69be7d7
|
trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text.
--HG--
branch : quitta-gsoc-2013
|
2013-07-30 17:31:28 +02:00 |
|
Quitta
|
12baee2fcf
|
fix for getting client working + possibly auto login for ingame part
--HG--
branch : quitta-gsoc-2013
|
2013-07-30 01:46:56 +02:00 |
|
Quitta
|
b12f630077
|
queue creator works also added a few extra default queues
--HG--
branch : quitta-gsoc-2013
|
2013-07-23 23:38:06 +02:00 |
|
Quitta
|
722795b5d2
|
queue selector written with javascript functionality
--HG--
branch : quitta-gsoc-2013
|
2013-07-23 21:50:39 +02:00 |
|
Quitta
|
0410b104c1
|
Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)
--HG--
branch : quitta-gsoc-2013
|
2013-07-23 03:16:19 +02:00 |
|
Quitta
|
7fba0cab1c
|
when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!
--HG--
branch : quitta-gsoc-2013
|
2013-07-22 22:58:12 +02:00 |
|
Quitta
|
6887ee889e
|
updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
--HG--
branch : quitta-gsoc-2013
|
2013-07-22 20:33:34 +02:00 |
|
Quitta
|
63666aef9b
|
showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
--HG--
branch : quitta-gsoc-2013
|
2013-07-22 18:22:21 +02:00 |
|
Quitta
|
d140af612e
|
Forward works, though needs refinement! also is shown in ticket info bar
--HG--
branch : quitta-gsoc-2013
|
2013-07-22 14:51:42 +02:00 |
|
Quitta
|
3e5568e760
|
forgot to add tge class
--HG--
branch : quitta-gsoc-2013
|
2013-07-22 13:19:21 +02:00 |
|
Quitta
|
178d59caac
|
class for forwarding + db update
--HG--
branch : quitta-gsoc-2013
|
2013-07-22 13:19:07 +02:00 |
|
Quitta
|
e9853f3262
|
Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
--HG--
branch : quitta-gsoc-2013
|
2013-07-21 17:56:24 +02:00 |
|
Quitta
|
46f2ad2274
|
made the todo queue
--HG--
branch : quitta-gsoc-2013
|
2013-07-21 15:38:22 +02:00 |
|
Quitta
|
fdef0d55dc
|
People can assign and unassign to a ticket
--HG--
branch : quitta-gsoc-2013
|
2013-07-21 03:49:31 +02:00 |
|
Quitta
|
8f38980a00
|
in the show queue, it also shows the assigned users name :)
--HG--
branch : quitta-gsoc-2013
|
2013-07-20 14:45:05 +02:00 |
|
Quitta
|
6d8a79da5a
|
base class for assigned added
--HG--
branch : quitta-gsoc-2013
|
2013-07-20 13:19:14 +02:00 |
|
Quitta
|
f41c9ab65e
|
forgot to push the time-format in config file update! :)
--HG--
branch : quitta-gsoc-2013
|
2013-07-20 01:04:20 +02:00 |
|
Quitta
|
9d90043a76
|
fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 23:36:34 +02:00 |
|
Quitta
|
f922b14e30
|
Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 16:30:58 +02:00 |
|
Quitta
|
19e26b93a9
|
Admins/Mods can post hidden replies!
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 15:59:39 +02:00 |
|
Quitta
|
72d3925b20
|
Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 11:56:39 +02:00 |
|
Quitta
|
895604e6ac
|
Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 03:05:12 +02:00 |
|
Quitta
|
532732a925
|
fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 00:37:47 +02:00 |
|
Quitta
|
e170bff5bc
|
made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 00:12:29 +02:00 |
|
Quitta
|
a9cfd48df9
|
refactored to admin/mod + changed install file + added mod menu
--HG--
branch : quitta-gsoc-2013
|
2013-07-18 21:12:03 +02:00 |
|
Quitta
|
32ac588a9b
|
found the @#!$& bug, why on earth did I comment that in the past <,<
--HG--
branch : quitta-gsoc-2013
|
2013-07-18 15:52:03 +02:00 |
|
Quitta
|
b1836e7944
|
changed system to mod/admin permissions, though there's still a bug in show_ticket
--HG--
branch : quitta-gsoc-2013
|
2013-07-18 12:43:33 +02:00 |
|
Quitta
|
be65b89d86
|
Deletion of support_groups is possible, on delete cascade is pretty cool :D
--HG--
branch : quitta-gsoc-2013
|
2013-07-16 17:43:55 +02:00 |
|
Quitta
|
2410160c63
|
Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
--HG--
branch : quitta-gsoc-2013
|
2013-07-16 16:43:58 +02:00 |
|
Quitta
|
6e9f53b23d
|
changed layout a bit, this seems better! :)
--HG--
branch : quitta-gsoc-2013
|
2013-07-16 05:47:31 +02:00 |
|
Quitta
|
465c9c531a
|
It's now possible to add someone to a support group
--HG--
branch : quitta-gsoc-2013
|
2013-07-16 04:58:54 +02:00 |
|
Quitta
|
ac5c8378bc
|
Show single group and there users almost done
--HG--
branch : quitta-gsoc-2013
|
2013-07-15 21:18:51 +02:00 |
|
Quitta
|
8d08ff0db0
|
support group class added + list of support groups added!
--HG--
branch : quitta-gsoc-2013
|
2013-07-15 17:29:19 +02:00 |
|
Quitta
|
c8607d29cd
|
Updated database and sql model added support group and insupportgroup
--HG--
branch : quitta-gsoc-2013
|
2013-07-14 23:40:24 +02:00 |
|
Quitta
|
5a8f45f88c
|
# ticket queues, though moving away from this approach
--HG--
branch : quitta-gsoc-2013
|
2013-07-14 22:33:09 +02:00 |
|
Quitta
|
b64d27a427
|
ticket queue base added
--HG--
branch : quitta-gsoc-2013
|
2013-07-14 16:38:36 +02:00 |
|
Quitta
|
16de8b0f3b
|
small fix to make it run on my server
--HG--
branch : quitta-gsoc-2013
|
2013-07-14 03:05:13 +02:00 |
|