Impossible d'envoyer une nouvelle conversation #12

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opened 2024-07-22 15:24:03 +00:00 by zatalyz · 4 comments

zatalyz commented

2024-07-22 15:24:03 +00:00

En réalité le souci est de notre côté, voilà par exemple ce que j'ai dans les logs :

Undefined array key "mailbox_id" {"userId":13,"email":"XXXX@XXX.XX","exception":"[object] (ErrorException(code: 0): Undefined array key \"mailbox_id\" at /var/www/freescout/Modules/MMFRestrictedCustomers/Providers/MMFRestrictedCustomersServiceProvider.php:66)
[stacktrace]
#0 /var/www/freescout/Modules/MMFRestrictedCustomers/Providers/MMFRestrictedCustomersServiceProvider.php(66): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError()
#1 [internal function]: Modules\\MMFRestrictedCustomers\\Providers\\MMFRestrictedCustomersServiceProvider->Modules\\MMFRestrictedCustomers\\Providers\\{closure}()
#2 /var/www/freescout/overrides/tormjens/eventy/src/Action.php(26): call_user_func_array()
#3 /var/www/freescout/vendor/tormjens/eventy/src/Events.php(139): TorMorten\\Eventy\\Action->fire()
#4 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(221): TorMorten\\Eventy\\Events->action()
#5 /var/www/freescout/app/Customer.php(1105): Illuminate\\Support\\Facades\\Facade::__callStatic()
#6 /var/www/freescout/app/Customer.php(954): App\\Customer->setData()
#7 /var/www/freescout/app/Http/Controllers/ConversationsController.php(940): App\\Customer::create()
#8 [internal function]: App\\Http\\Controllers\\ConversationsController->ajax()
#9 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Routing/Controller.php(54): call_user_func_array()
#10 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\\Routing\\Controller->callAction()
#11 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\ControllerDispatcher->dispatch()
#12 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Route.php(169): Illuminate\\Routing\\Route->runController()
#13 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\\Routing\\Route->run()
#14 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}()
#15 /var/www/freescout/app/Http/Middleware/CustomHandle.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#16 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\CustomHandle->handle()
#17 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#18 /var/www/freescout/app/Http/Middleware/FrameGuard.php(14): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#19 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\FrameGuard->handle()
#20 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#21 /var/www/freescout/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#22 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\LogoutIfDeleted->handle()
#23 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#24 /var/www/freescout/app/Http/Middleware/Localize.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#25 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\Localize->handle()
#26 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#27 /var/www/freescout/app/Http/Middleware/HttpsRedirect.php(46): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#28 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\HttpsRedirect->handle()
#29 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#30 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#31 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle()
#32 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#33 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(45): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#34 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Auth\\Middleware\\Authenticate->handle()
#35 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#36 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#37 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle()
#38 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#39 /var/www/freescout/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#40 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle()
#41 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#42 /var/www/freescout/app/Http/Middleware/TokenAuth.php(32): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#43 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\TokenAuth->handle()
#44 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#45 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#46 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Session\\Middleware\\StartSession->handle()
#47 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#48 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#49 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle()
#50 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#51 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(61): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#52 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle()
#53 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#54 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#55 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(656): Illuminate\\Pipeline\\Pipeline->then()
#56 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\\Routing\\Router->runRouteWithinStack()
#57 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\\Routing\\Router->runRoute()
#58 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\\Routing\\Router->dispatchToRoute()
#59 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\\Routing\\Router->dispatch()
#60 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}()
#61 /var/www/freescout/app/Http/Middleware/TerminateHandler.php(12): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#62 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\TerminateHandler->handle()
#63 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#64 /var/www/freescout/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#65 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\ResponseHeaders->handle()
#66 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#67 /var/www/freescout/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#68 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\\Proxy\\TrustProxies->handle()
#69 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#70 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#71 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#72 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#73 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#74 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#75 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#76 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#77 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle()
#78 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#79 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#80 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\CheckForMaintenanceMode->handle()
#81 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#82 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#83 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\\Pipeline\\Pipeline->then()
#84 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter()
#85 /var/www/freescout/public/index.php(82): Illuminate\\Foundation\\Http\\Kernel->handle()
#86 {main}
"}

Autant les mails fonctionnent sans souci en envoi quand il s'agit d'une réponse, autant il est impossible d'initier une conversation. Lors de la création d'une conversation, au moment de l'envoi, on reçoit un message d'erreur "Erreur est survenue. S'il vous plaît, vérifiez votre connexion à internet et réessayez." En réalité le souci est de notre côté, voilà par exemple ce que j'ai dans les logs : ``` Undefined array key "mailbox_id" {"userId":13,"email":"XXXX@XXX.XX","exception":"[object] (ErrorException(code: 0): Undefined array key \"mailbox_id\" at /var/www/freescout/Modules/MMFRestrictedCustomers/Providers/MMFRestrictedCustomersServiceProvider.php:66) [stacktrace] #0 /var/www/freescout/Modules/MMFRestrictedCustomers/Providers/MMFRestrictedCustomersServiceProvider.php(66): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError() #1 [internal function]: Modules\\MMFRestrictedCustomers\\Providers\\MMFRestrictedCustomersServiceProvider->Modules\\MMFRestrictedCustomers\\Providers\\{closure}() #2 /var/www/freescout/overrides/tormjens/eventy/src/Action.php(26): call_user_func_array() #3 /var/www/freescout/vendor/tormjens/eventy/src/Events.php(139): TorMorten\\Eventy\\Action->fire() #4 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(221): TorMorten\\Eventy\\Events->action() #5 /var/www/freescout/app/Customer.php(1105): Illuminate\\Support\\Facades\\Facade::__callStatic() #6 /var/www/freescout/app/Customer.php(954): App\\Customer->setData() #7 /var/www/freescout/app/Http/Controllers/ConversationsController.php(940): App\\Customer::create() #8 [internal function]: App\\Http\\Controllers\\ConversationsController->ajax() #9 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Routing/Controller.php(54): call_user_func_array() #10 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\\Routing\\Controller->callAction() #11 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\ControllerDispatcher->dispatch() #12 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Route.php(169): Illuminate\\Routing\\Route->runController() #13 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\\Routing\\Route->run() #14 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}() #15 /var/www/freescout/app/Http/Middleware/CustomHandle.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #16 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\CustomHandle->handle() #17 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #18 /var/www/freescout/app/Http/Middleware/FrameGuard.php(14): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #19 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\FrameGuard->handle() #20 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #21 /var/www/freescout/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #22 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\LogoutIfDeleted->handle() #23 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #24 /var/www/freescout/app/Http/Middleware/Localize.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #25 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\Localize->handle() #26 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #27 /var/www/freescout/app/Http/Middleware/HttpsRedirect.php(46): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #28 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\HttpsRedirect->handle() #29 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #30 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #31 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle() #32 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #33 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(45): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #34 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Auth\\Middleware\\Authenticate->handle() #35 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #36 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #37 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle() #38 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #39 /var/www/freescout/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #40 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle() #41 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #42 /var/www/freescout/app/Http/Middleware/TokenAuth.php(32): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #43 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\TokenAuth->handle() #44 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #45 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #46 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Session\\Middleware\\StartSession->handle() #47 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #48 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #49 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle() #50 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #51 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(61): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #52 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle() #53 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #54 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #55 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(656): Illuminate\\Pipeline\\Pipeline->then() #56 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\\Routing\\Router->runRouteWithinStack() #57 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\\Routing\\Router->runRoute() #58 /var/www/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\\Routing\\Router->dispatchToRoute() #59 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\\Routing\\Router->dispatch() #60 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}() #61 /var/www/freescout/app/Http/Middleware/TerminateHandler.php(12): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #62 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\TerminateHandler->handle() #63 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #64 /var/www/freescout/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #65 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\ResponseHeaders->handle() #66 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #67 /var/www/freescout/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #68 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\\Proxy\\TrustProxies->handle() #69 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #70 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #71 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle() #72 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #73 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #74 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle() #75 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #76 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #77 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle() #78 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #79 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #80 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\CheckForMaintenanceMode->handle() #81 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #82 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}() #83 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\\Pipeline\\Pipeline->then() #84 /var/www/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter() #85 /var/www/freescout/public/index.php(82): Illuminate\\Foundation\\Http\\Kernel->handle() #86 {main} "} ```

zatalyz added the

bug

label 2024-07-22 15:24:03 +00:00

vv221 commented

2024-07-22 15:42:18 +00:00

Owner

Est-ce que tu peux me décrire les actions effectuées pour arriver à cette erreur ?

Est-ce qu’il s’agit en particulier d’un envoi à destination d’un e-mail qui ne fait pas encore parti des contacts enregistrés dans Freescout ?

Est-ce que tu peux me décrire les actions effectuées pour arriver à cette erreur ? Est-ce qu’il s’agit en particulier d’un envoi à destination d’un e-mail qui ne fait pas encore parti des contacts enregistrés dans Freescout ?

zatalyz commented

2024-07-22 15:45:31 +00:00

Author

Dans mon cas, j'ai utilisé un utilisateur de test qui n'a accès qu'à la boite de MMF (comme une utilisatrice classique de cette boite, donc). J'ai initié une conversation à direction d'un mail "à moi" ; comme j'ai déjà eu des échanges avec MMF, ce dernier était listé dans les propositions, donc c'est en principe un contact enregistré. Je n'ai pas testé avec un contact non enregistré, si besoin je peux aussi essayer (facile avec mes créations de mail à la volée ;) ).

vv221 commented

2024-07-22 16:19:29 +00:00

Owner

Cette erreur devrait être corrigée avec la version 1.1.1 du module (déjà déployée au moment où j’écris ce message).

Dans le cas contraire un message d’erreur plus explicite devrait être présent dans les logs.

Cette erreur devrait être corrigée avec la version 1.1.1 du module (déjà déployée au moment où j’écris ce message). Dans le cas contraire un message d’erreur plus explicite devrait être présent dans les logs.

vv221 commented

2024-07-22 17:03:49 +00:00

Owner

Et avec la version 1.1.2, l’envoi de messages à de nouveaux contact devrait lui aussi fonctionner.