Freescout Restricted Customers
Find a file
2024-07-11 11:25:50 +02:00
Config Convert the PHP package into a Laravel Module 2024-07-10 17:16:13 +02:00
Console/Commands Fix Entities namespace 2024-07-10 17:26:43 +02:00
Database/Migrations Drop unused database Seeder 2024-07-11 11:25:50 +02:00
Entities Fix Entities namespace 2024-07-10 17:26:43 +02:00
Http Rely on hooks to filter the customers search 2024-07-10 18:26:08 +02:00
Providers Rely on hooks to filter the customers search 2024-07-10 18:26:08 +02:00
Public Add the required "Public" directory 2024-07-10 17:18:30 +02:00
Resources/views Fix the Views namespace 2024-07-10 17:35:10 +02:00
CHANGELOG Convert the PHP package into a Laravel Module 2024-07-10 17:16:13 +02:00
composer.json Convert the PHP package into a Laravel Module 2024-07-10 17:16:13 +02:00
COPYING Import a copy of the GNU Affero General Public License (AGPL) 2024-07-03 12:43:15 +02:00
module.json Convert the PHP package into a Laravel Module 2024-07-10 17:16:13 +02:00
README.md Rely on hooks to filter the customers search 2024-07-10 18:26:08 +02:00
start.php Convert the PHP package into a Laravel Module 2024-07-10 17:16:13 +02:00

Millions Missing France - Freescout Restricted Customers

Description

In a regular Freescout instance, all users have access to the e-mails of all customers. That can easily lead to confidentiality breaches when multiple organizations share a same Freescout instance.

This package tries to provide a solution to this problem, by linking each customer to a specific mailbox. The information related to a customer, especially their e-mail address, is only shown to users with access to the related mailbox.

Disclaimer

This is still a work in progress. Using any version prior to the (not yet released) 1.0.0 will lead to irrecuperable data loss. You have been warned.

Installation instructions

Install the package with composer

composer require "millions-missing-france/mmfrestrictedcustomers" "0.7.0"

Edit the application routes

This package does not seem to correctly override the routes of the main application. Overriding them has to be done manually, in the three following files.

routes/web.php

This section of the file:

// Customers
Route::get('/customers/{id}/edit', 'CustomersController@update')->name('customers.update');
Route::post('/customers/{id}/edit', 'CustomersController@updateSave');
Route::get('/customers/{id}/', 'CustomersController@conversations')->name('customers.conversations');
Route::get('/customers/ajax-search', ['uses' => 'CustomersController@ajaxSearch', 'laroute' => true])->name('customers.ajax_search');
Route::post('/customers/ajax', ['uses' => 'CustomersController@ajax', 'laroute' => true])->name('customers.ajax');

should be replaced with:

// Customers
Route::get('/customers/{id}/edit', '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@update')->name('customers.update');
Route::post('/customers/{id}/edit', '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@updateSave');
Route::get('/customers/{id}/', '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@conversations')->name('customers.conversations');
Route::get('/customers/ajax-search', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@ajaxSearch', 'laroute' => true])->name('customers.ajax_search');
Route::post('/customers/ajax', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@ajax', 'laroute' => true])->name('customers.ajax');

Modules/Crm/Http/routes.php

The following list of routes:

Route::group(['middleware' => ['web', 'auth', 'roles'], 'roles' => ['user', 'admin'], 'prefix' => \Helper::getSubdirectory(), 'namespace' => 'Modules\Crm\Http\Controllers'], function()
{
    Route::get('/customers/new', 'CrmController@createCustomer')->name('crm.create_customer');
    Route::post('/customers/new', 'CrmController@createCustomerSave');
    Route::get('/crm/ajax-html/{action}/{param?}', ['uses' => 'CrmController@ajaxHtml'])->name('crm.ajax_html');
    Route::get('/customers/fields/ajax-search', ['uses' => 'CrmController@ajaxSearch', 'laroute' => true])->name('crm.ajax_search');
    Route::post('/crm/ajax', ['uses' => 'CrmController@ajax', 'laroute' => true])->name('crm.ajax');
});

Route::group(['middleware' => ['web', 'auth', 'roles'], 'roles' => ['admin'], 'prefix' => \Helper::getSubdirectory(), 'namespace' => 'Modules\Crm\Http\Controllers'], function()
{
    Route::post('/customers/export', ['uses' => 'CrmController@export'])->name('crm.export');
    Route::post('/crm/ajax-admin', ['uses' => 'CrmController@ajaxAdmin', 'laroute' => true])->name('crm.ajax_admin');
});

should be replaced with:

Route::group(['middleware' => ['web', 'auth', 'roles'], 'roles' => ['user', 'admin'], 'prefix' => \Helper::getSubdirectory(), 'namespace' => 'Modules\MMFRestrictedCustomers\Http\Controllers'], function()
{
    Route::get('/customers/new', '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@createCustomer')->name('mmfrestrictedcustomers.create_customer');
    Route::post('/customers/new', '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@createCustomerSave');
    Route::get('/crm/ajax-html/{action}/{param?}', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@ajaxHtml'])->name('crm.ajax_html');
    Route::get('/customers/fields/ajax-search', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@ajaxSearch', 'laroute' => true])->name('crm.ajax_search');
    Route::post('/crm/ajax', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@ajax', 'laroute' => true])->name('crm.ajax');
});

Route::group(['middleware' => ['web', 'auth', 'roles'], 'roles' => ['admin'], 'prefix' => \Helper::getSubdirectory(), 'namespace' => '\Modules\MMFRestrictedCustomers\Http\Controllers'], function()
{
    Route::post('/customers/export', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@export'])->name('crm.export');
    Route::post('/crm/ajax-admin', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@ajaxAdmin', 'laroute' => true])->name('crm.ajax_admin');
});

Modules/Crm/Providers/CrmServiceProvider.php

At line 173, this route call:

                $html = __('Customers').' <a href="#" data-trigger="modal" data-modal-title="'.__('Add Customer').'" data-modal-size="lg" data-modal-no-footer="true" data-modal-body=\'<iframe src="'.route('crm.create_customer', ['x_embed' => 1]).'" frameborder="0" class="modal-iframe"></iframe>\' class="btn btn-bordered btn-xs" style="position:relative;top:-1px;margin-left:4px;"><i class="glyphicon glyphicon-plus" title="'.__('Add Customer').'" data-toggle="tooltip"></i></a>';

should be replaced with:

                $html = __('Customers').' <a href="#" data-trigger="modal" data-modal-title="'.__('Add Customer').'" data-modal-size="lg" data-modal-no-footer="true" data-modal-body=\'<iframe src="'.route('mmfrestrictedcustomers.create_customer', ['x_embed' => 1]).'" frameborder="0" class="modal-iframe"></iframe>\' class="btn btn-bordered btn-xs" style="position:relative;top:-1px;margin-left:4px;"><i class="glyphicon glyphicon-plus" title="'.__('Add Customer').'" data-toggle="tooltip"></i></a>';

Edit the artisan commands

app/Console/Kernel.php

At the lines 107-108, this:

        $fetch_command_identifier = \Helper::getWorkerIdentifier('freescout:fetch-emails');
        $fetch_command_name = 'freescout:fetch-emails'

should be replaced with:

        $fetch_command_identifier = \Helper::getWorkerIdentifier('mmfrestrictedcustomers:fetch-emails');
        $fetch_command_name = 'mmfrestrictedcustomers:fetch-emails'

Update the database schema

php artisan migrate

Use the updated views

Beware that this will overwrite any customization you might have done to the following templates:

  • resources/views/conversations/search.blade.php
php artisan vendor:publish --provider='Modules\MMFRestrictedCustomers\Providers\MMFRestrictedCustomersServiceProvider' --tag='views' --force