754 lines
23 KiB
PHP
754 lines
23 KiB
PHP
<?php
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/*
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SPDX-License-Identifier: AGPL-3.0-only
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SPDX-FileCopyrightText: © 2024 Millions Missing FRANCE <info@millionsmissing.fr>
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*/
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namespace Modules\MMFRestrictedCustomers\Http\Controllers;
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use App\Conversation;
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use Modules\Crm\Entities\CustomerField;
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use Modules\Crm\Entities\CustomerCustomerField;
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use Validator;
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use Illuminate\Http\Request;
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use Illuminate\Http\Response;
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use Illuminate\Routing\Controller;
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use Modules\Crm\Http\Controllers\CrmController as BaseCrmController;
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use Modules\MMFRestrictedCustomers\Customer;
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use Modules\MMFRestrictedCustomers\Email;
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use Modules\MMFRestrictedCustomers\Mailbox;
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class CrmController extends BaseCrmController {
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public function createCustomer(Request $request) {
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$customer = new Customer();
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// Get the list of Mailboxes the current User has access to.
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$user = auth()->user();
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$mailboxes = $user->mailboxesCanView();
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return view('mmfrestrictedcustomers::create_customer', [
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'customer' => $customer,
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'mailboxes' => $mailboxes,
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'emails' => [''],
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]);
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}
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public function createCustomerSave(Request $request) {
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// TODO: Find a way to call parent::createCustomerSave while only overriding the Customer class,
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// instead of overriding the whole method here.
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$validator = Validator::make($request->all(), [
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'first_name' => 'nullable|string|max:255|required_without:emails.0',
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'last_name' => 'nullable|string|max:255',
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'city' => 'nullable|string|max:255',
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'state' => 'nullable|string|max:255',
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'zip' => 'nullable|string|max:12',
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'country' => 'nullable|string|max:2',
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//'emails' => 'array|required_without:first_name',
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//'emails.1' => 'nullable|email|required_without:first_name',
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'emails.*' => 'nullable|email|distinct|required_without:first_name',
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]);
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$validator->setAttributeNames([
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//'emails.1' => __('Email'),
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'emails.*' => __('Email'),
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]);
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// Check email uniqueness.
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$fail = false;
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$mailbox = Mailbox::find($request->mailbox);
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foreach ($request->emails as $i => $email) {
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$sanitized_email = Email::sanitizeEmail($email);
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if ($sanitized_email) {
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$email_exists = Email::alreadyExistsInMailbox($mailbox, $sanitized_email);
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if ($email_exists) {
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$validator->getMessageBag()->add('emails.'.$i, __('A customer with this email already exists.'));
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$fail = true;
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}
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}
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}
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if ($fail || $validator->fails()) {
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return redirect()->route('mmfrestrictedcustomers.create_customer')
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->withErrors($validator)
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->withInput();
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}
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$customer = new Customer();
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$customer->setData($request->all());
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$customer->save();
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$customer->syncEmails($request->emails);
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\Eventy::action('customer.created', $customer);
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\Session::flash('flash_success_unescaped', __('Customer saved successfully.'));
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\Session::flash('customer.updated', 1);
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// Create customer.
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if ($customer->id) {
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return redirect()->route('customers.update', ['id' => $customer->id]);
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} else {
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// Something went wrong.
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return $this->createCustomer($request);
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}
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}
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/**
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* Ajax controller.
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*/
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public function ajax(Request $request) {
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// TODO: Find a way to call parent::ajax while only overriding the Customer class,
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// instead of overriding the whole method here.
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$response = [
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'status' => 'error',
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'msg' => '', // this is error message
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];
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switch ($request->action) {
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// Delete customer.
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case 'delete_customer':
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$has_conversations = Conversation::where('customer_id', $request->customer_id)->first();
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if ($has_conversations) {
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$response['msg'] = __("This customer has conversations. In order to delete the customer you need to completely delete all customer's conversations first.");
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}
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if (!$response['msg']) {
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$customer = Customer::find($request->customer_id);
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if ($customer) {
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$customer->deleteCustomer();
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$response['msg_success'] = __('Customer deleted');
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$response['status'] = 'success';
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} else {
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$response['msg'] = __('Customer not found');
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}
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}
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break;
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case 'delete_without_conv':
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// Delete customers by bunches.
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do {
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$customers = $this->getCustomersWithoutConvQuery()
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->limit(100)
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->get();
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foreach ($customers as $customer) {
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$customer->deleteCustomer();
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}
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} while(count($customers));
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$response['msg_success'] = __('Customers deleted');
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$response['status'] = 'success';
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break;
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default:
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$response['msg'] = 'Unknown action';
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break;
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}
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if ($response['status'] == 'error' && empty($response['msg'])) {
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$response['msg'] = 'Unknown error occured';
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}
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return \Response::json($response);
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}
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/**
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* Ajax controller.
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*/
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public function ajaxAdmin(Request $request) {
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// TODO: Find a way to call parent::ajaxAdmin while only overriding the Customer class,
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// instead of overriding the whole method here.
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$response = [
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'status' => 'error',
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'msg' => '', // this is error message
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];
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switch ($request->action) {
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// Create/update saved reply
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case 'customer_field_create':
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case 'customer_field_update':
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// if (!$user->isAdmin()) {
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// $response['msg'] = __('Not enough permissions');
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// }
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if (!$response['msg']) {
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$name = $request->name;
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if (!$name) {
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$response['msg'] = __('Name is required');
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}
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}
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// Check unique name.
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if (!$response['msg']) {
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$name_exists = CustomerField::where('name', $name);
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if ($request->action == 'customer_field_update') {
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$name_exists->where('id', '!=', $request->customer_field_id);
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}
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$name_exists = $name_exists->first();
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if ($name_exists) {
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$response['msg'] = __('A Customer Field with this name already exists.');
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}
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}
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if (!$response['msg']) {
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if ($request->action == 'customer_field_update') {
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$customer_field = CustomerField::find($request->customer_field_id);
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if (!$customer_field) {
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$response['msg'] = __('Customer Field not found');
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}
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} else {
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$customer_field = new CustomerField();
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$customer_field->setSortOrderLast();
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}
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if (!$response['msg']) {
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//$customer_field->mailbox_id = $mailbox->id;
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$customer_field->name = $name;
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if ($request->action != 'customer_field_update') {
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$customer_field->type = $request->type;
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}
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if ($customer_field->type == CustomerField::TYPE_DROPDOWN) {
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if ($request->action == 'customer_field_create') {
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$options = [];
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$options_tmp = preg_split('/\r\n|[\r\n]/', $request->options ?? '');
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// Remove empty
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$option_index = 1;
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foreach ($options_tmp as $i => $value) {
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$value = trim($value);
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if ($value) {
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$options[$option_index] = $value;
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$option_index++;
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}
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}
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if (empty($options)) {
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$options = [1 => ''];
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}
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} else {
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$options = $request->options;
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}
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$customer_field->options = $options;
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// Remove values.
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if ($customer_field->id) {
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CustomerCustomerField::where('customer_field_id', $customer_field->id)
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->whereNotIn('value', array_keys($request->options))
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->delete();
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}
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} elseif (isset($request->options)) {
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$customer_field->options = $request->options;
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} else {
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$customer_field->options = '';
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}
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$customer_field->required = $request->filled('required');
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$customer_field->display = $request->filled('display');
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$customer_field->conv_list = $request->filled('conv_list');
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$customer_field->customer_can_view = $request->filled('customer_can_view');
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$customer_field->customer_can_edit = $request->filled('customer_can_edit');
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$customer_field->save();
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$response['id'] = $customer_field->id;
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$response['name'] = $customer_field->name;
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$response['required'] = (int)$customer_field->required;
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$response['display'] = (int)$customer_field->display;
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$response['conv_list'] = (int)$customer_field->conv_list;
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$response['customer_can_view'] = (int)$customer_field->customer_can_view;
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$response['customer_can_edit'] = (int)$customer_field->customer_can_edit;
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$response['status'] = 'success';
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if ($request->action == 'customer_field_update') {
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$response['msg_success'] = __('Customer field updated');
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} else {
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// Flash
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\Session::flash('flash_success_floating', __('Customer field created'));
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}
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}
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}
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break;
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// Delete
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case 'customer_field_delete':
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// if (!$user->isAdmin()) {
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// $response['msg'] = __('Not enough permissions');
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// }
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if (!$response['msg']) {
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$customer_field = CustomerField::find($request->customer_field_id);
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if (!$customer_field) {
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$response['msg'] = __('Customer Field not found');
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}
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}
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if (!$response['msg']) {
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\Eventy::action('customer_field.before_delete', $customer_field);
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$customer_field->delete();
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// Delete links to customers;
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CustomerCustomerField::where('customer_field_id', $request->customer_field_id)->delete();
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$response['status'] = 'success';
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$response['msg_success'] = __('Customer Field deleted');
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\Eventy::action('customer_field.after_delete', $request->customer_field_id);
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}
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break;
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// Update saved reply
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case 'customer_field_update_sort_order':
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// if (!$user->isAdmin()) {
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// $response['msg'] = __('Not enough permissions');
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// }
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if (!$response['msg']) {
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$customer_fields = CustomerField::whereIn('id', $request->customer_fields)->select('id', 'sort_order')->get();
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if (count($customer_fields)) {
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foreach ($request->customer_fields as $i => $request_customer_field_id) {
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foreach ($customer_fields as $customer_field) {
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if ($customer_field->id != $request_customer_field_id) {
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continue;
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}
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$customer_field->sort_order = $i+1;
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$customer_field->save();
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}
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}
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$response['status'] = 'success';
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}
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}
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break;
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// Parse CSV before importing.
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case 'import_parse':
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if (!$request->hasFile('file') || !$request->file('file')->isValid() || !$request->file) {
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$response['msg'] = __('Error occurred uploading file');
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}
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if (!$response['msg']) {
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try {
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$csv = $this->readCsv($request->file('file')->getPathName(), $request->separator, $request->enclosure, $request->encoding);
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} catch (\Exception $e) {
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$response['msg'] = __('Error occurred').': '.$e->getMessage();
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}
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if (!$response['msg'] && $csv && is_array($csv)) {
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$response['cols'] = [];
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foreach ($csv as $r => $row) {
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if ($request->skip_header && $r == 0) {
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continue;
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}
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foreach ($row as $c => $value) {
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if (!empty($response['cols'][$c])
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&& $response['cols'][$c] != __('Column :number', ['number' => $c+1])
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) {
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continue;
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}
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if ($request->skip_header) {
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if ($r == 0) {
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if (isset($csv[1][$c]) && $csv[1][$c] != '') {
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$response['cols'][$c] = $value . ' ('.$csv[1][$c].')';
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} elseif ($value != '') {
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$response['cols'][$c] = $value;
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} else {
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$response['cols'][$c] = __('Column :number', ['number' => $c+1]);
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}
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} elseif (isset($csv[0][$c]) && $value) {
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$response['cols'][$c] = $csv[0][$c] . ' ('.$value.')';
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} elseif ($value != '') {
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$response['cols'][$c] = $value;
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} else {
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$response['cols'][$c] = __('Column :number', ['number' => $c+1]);
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}
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} elseif ($value != '') {
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$response['cols'][$c] = $value;
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} else {
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$response['cols'][$c] = __('Column :number', ['number' => $c+1]);
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}
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}
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}
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}
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if (!$response['msg']) {
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if (!empty($response['cols'])) {
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$response['status'] = 'success';
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} else {
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$response['msg'] = __('Could not parse CSV file.');
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}
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}
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}
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break;
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// Import.
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case 'import_import':
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if (!$request->hasFile('file') || !$request->file('file')->isValid() || !$request->file) {
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$response['msg'] = __('Error occurred uploading file');
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}
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if (!$response['msg']) {
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try {
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$csv = $this->readCsv($request->file('file')->getPathName(), $request->separator, $request->enclosure, $request->encoding);
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$imported = 0;
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$errors = [];
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$email_conflicts = [];
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if ($csv && is_array($csv)) {
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foreach ($csv as $r => $row) {
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if ($request->skip_header && $r == 0) {
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continue;
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}
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$data = $this->importParseRow($row, json_decode($request->mapping, true));
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try {
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if (!empty($data['emails'])) {
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// Try to find customers with emails.
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// If found one - update.
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// If found more than one customer - it's a conflict.
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$customers_count = 0;
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$customer_email = '';
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$customer_customer = null;
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foreach ($data['emails'] as $email) {
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$customer = Customer::getByEmail($email);
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if ($customer) {
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$customer_email = $email;
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$customer_customer = $customer;
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$customers_count++;
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}
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}
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if ($customers_count > 1) {
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$email_conflicts[] = (int)($r+1);
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} elseif ($customers_count == 1 && $customer_customer) {
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// Update existing customer.
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$imported++;
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$customer_customer->setData($this->prepareEmails($data), true, true);
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} else {
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$customer_customer = Customer::create($data['emails'][0], $this->prepareEmails($data));
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if ($customer_customer) {
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$imported++;
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}
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}
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} else {
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// Create without email.
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if (!empty($data['first_name'])) {
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$customer_customer = Customer::createWithoutEmail($this->prepareEmails($data));
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if ($customer_customer) {
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$imported++;
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}
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} else {
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$errors[] = '#'.($r+1);
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}
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}
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// Set photo.
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if (!empty($data['photo_url']) && $customer_customer) {
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try {
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$customer_customer->setPhotoFromRemoteFile($data['photo_url']);
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$customer_customer->save();
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} catch (\Exception $e) {
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}
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}
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} catch (\Exception $e) {
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$errors[] = '#'.($r+1);
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}
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}
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}
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// if ($imported) {
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// $flash_type = 'flash_success_floating';
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// } else {
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// $flash_type = 'flash_error_floating';
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// }
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$response['result_html'] = __('Imported or updated: :imported customers.', ['imported' => $imported]);
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if (count($errors)) {
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$response['result_html'] .= '<br/>'.__('Could not import the following CSV rows as they contain not enough data: :errors.', ['errors' => implode(', ', $errors)]);
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}
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if (count($email_conflicts)) {
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$response['result_html'] .= '<br/>'.__('Could not import the following CSV rows as emails specified in those rows belong to different existing customers: :email_conflicts.', ['email_conflicts' => implode(', ', $email_conflicts)]);
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}
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// \Session::flash($flash_type, __(':imported customer(s) imported, :errors error(s) occurred', ['imported' => $imported, 'errors' => $errors]));
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// \Session::reflash();
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} catch (\Exception $e) {
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$response['msg'] = __('Error occurred').': '.$e->getMessage();
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}
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if (!$response['msg'] && $csv) {
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$response['status'] = 'success';
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}
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}
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break;
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default:
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$response['msg'] = 'Unknown action';
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break;
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}
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if ($response['status'] == 'error' && empty($response['msg'])) {
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$response['msg'] = 'Unknown error occured';
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}
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return \Response::json($response);
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}
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public function importParseRow($row, $mapping) {
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// TODO: Find a way to call parent::importParseRow while only overriding the Customer class,
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// instead of overriding the whole method here.
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$data = [];
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foreach ($mapping as $field_name => $field_row_i) {
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if (!isset($row[$field_row_i])) {
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continue;
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}
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$data[$field_name] = $row[$field_row_i];
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$data_value = $data[$field_name];
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switch ($field_name) {
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case 'emails':
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case 'phones':
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case 'websites':
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case 'social_profiles':
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$data[$field_name] = explode(',', $data[$field_name]);
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if (is_array($data[$field_name])
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&& count($data[$field_name]) == 1
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&& isset($data[$field_name][0])
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&& empty($data[$field_name][0])
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) {
|
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unset($data[$field_name][0]);
|
|
}
|
|
break;
|
|
}
|
|
|
|
if ($field_name == 'social_profiles' && is_array($data[$field_name])) {
|
|
// Social profiles.
|
|
foreach ($data[$field_name] as $i => $value) {
|
|
preg_match("/^([^:]+):(.*)/", $value, $m);
|
|
if (!empty($m[1]) && !empty($m[2])) {
|
|
$social_name = $m[1];
|
|
if (array_search($social_name, Customer::$social_type_names)) {
|
|
$data[$field_name][$i] = [
|
|
'value' => $m[2],
|
|
'type' => array_search($social_name, Customer::$social_type_names),
|
|
];
|
|
}
|
|
}
|
|
}
|
|
} elseif ($field_name == 'country') {
|
|
// Country.
|
|
if (array_search($data[$field_name], Customer::$countries)) {
|
|
$data[$field_name] = array_search($data[$field_name], Customer::$countries);
|
|
}
|
|
$data[$field_name] = strtoupper(mb_substr($data[$field_name], 0, 2));
|
|
} elseif (\Str::startsWith($field_name, CustomerField::NAME_PREFIX)) {
|
|
// Custom field.
|
|
$value = $data[$field_name];
|
|
|
|
$field_id = preg_replace("/^".CustomerField::NAME_PREFIX."/", '', $field_name);
|
|
$field = CustomerField::find($field_id);
|
|
|
|
if ($field) {
|
|
$data[$field_name] = CustomerField::sanitizeValue($value, $field);
|
|
}
|
|
}
|
|
}
|
|
|
|
return $data;
|
|
}
|
|
|
|
public function getCustomersWithoutConvQuery() {
|
|
// TODO: Find a way to call parent::getCustomersWithoutConvQuery while only overriding the Customer class,
|
|
// instead of overriding the whole method here.
|
|
return Customer::select('customers.*')
|
|
->leftJoin('conversations', function ($join) {
|
|
$join->on('conversations.customer_id', '=', 'customers.id');
|
|
})
|
|
->leftJoin('threads', function ($join) {
|
|
$join->on('threads.created_by_customer_id', '=', 'customers.id');
|
|
})
|
|
->where('conversations.customer_id', null)
|
|
->where('threads.created_by_customer_id', null);
|
|
}
|
|
|
|
/**
|
|
* Export.
|
|
*/
|
|
public function export(Request $request) {
|
|
// TODO: Find a way to call parent::export while only overriding the Customer class,
|
|
// instead of overriding the whole method here.
|
|
$fields = $request->fields ?? [];
|
|
$export_emails = false;
|
|
|
|
$exportable_fields = \Crm::getExportableFields();
|
|
|
|
$fields_regular = [];
|
|
|
|
foreach ($fields as $i => $field_name) {
|
|
if (array_key_exists($field_name, $exportable_fields)) {
|
|
if (!preg_match("/^".CustomerField::NAME_PREFIX."/", $field_name)) {
|
|
$fields_regular[] = $field_name;
|
|
}
|
|
} else {
|
|
unset($fields[$i]);
|
|
}
|
|
if ($field_name == 'emails') {
|
|
$export_emails = true;
|
|
if (\Helper::isMySql()) {
|
|
$fields_regular[count($fields_regular)-1] = \DB::raw("GROUP_CONCAT(emails.email SEPARATOR ', ') as emails");
|
|
} else {
|
|
$fields_regular[count($fields_regular)-1] = \DB::raw("string_agg(emails.email, ', ') as emails");
|
|
}
|
|
}
|
|
}
|
|
|
|
$results = [];
|
|
|
|
if (count($fields_regular)) {
|
|
|
|
if (!in_array('customers.id', $fields_regular)) {
|
|
$fields_regular[] = 'customers.id';
|
|
}
|
|
|
|
if ($export_emails) {
|
|
$query = Customer::select($fields_regular)
|
|
->leftJoin('emails', function ($join) {
|
|
$join->on('emails.customer_id', '=', 'customers.id');
|
|
})
|
|
->groupby('customers.id');
|
|
} else {
|
|
$query = Customer::select($fields_regular);
|
|
}
|
|
|
|
$results = $query->get()->toArray();
|
|
}
|
|
|
|
// Add customer fields.
|
|
$fields_cf = [];
|
|
foreach ($fields as $field_name) {
|
|
if (preg_match("/^".CustomerField::NAME_PREFIX."/", $field_name)) {
|
|
$fields_cf[] = str_replace(CustomerField::NAME_PREFIX, '', $field_name);
|
|
}
|
|
}
|
|
if (count($fields_cf)) {
|
|
$customer_fields = CustomerCustomerField::whereIn('customer_field_id', $fields_cf)
|
|
->get();
|
|
|
|
foreach ($results as $i => $row) {
|
|
foreach ($fields_cf as $cf_id) {
|
|
$results[$i][CustomerField::NAME_PREFIX.$cf_id] = '';
|
|
foreach ($customer_fields as $cf_row) {
|
|
if ($cf_row->customer_id == $row['id'] && $cf_row->customer_field_id == $cf_id) {
|
|
$results[$i][CustomerField::NAME_PREFIX.$cf_id] = $cf_row->value;
|
|
break;
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
foreach ($results as $i => $row) {
|
|
if (!in_array('customers.id', $fields) && isset($row['id'])) {
|
|
unset($results[$i]['id']);
|
|
}
|
|
if (!empty($row['photo_url'])) {
|
|
$results[$i]['photo_url'] = Customer::getPhotoUrlByFileName($row['photo_url']);
|
|
}
|
|
if (!empty($row['phones'])) {
|
|
$phones = json_decode($row['phones'], true);
|
|
$row['phones'] = '';
|
|
$phones_list = [];
|
|
if (is_array($phones) && !empty($phones)) {
|
|
foreach ($phones as $phone) {
|
|
$phones_list[] = $phone['value'];
|
|
}
|
|
$results[$i]['phones'] = implode(', ', $phones_list);
|
|
}
|
|
}
|
|
if (!empty($row['websites'])) {
|
|
$websites = json_decode($row['websites'], true);
|
|
$results[$i]['websites'] = '';
|
|
|
|
if (is_array($websites) && !empty($websites)) {
|
|
$results[$i]['websites'] = implode(', ', $websites);
|
|
}
|
|
}
|
|
if (!empty($row['social_profiles'])) {
|
|
$social_profiles = json_decode($row['social_profiles'], true);
|
|
$row['social_profiles'] = '';
|
|
$social_profiles_list = [];
|
|
if (is_array($social_profiles) && !empty($social_profiles)) {
|
|
foreach ($social_profiles as $social_profile) {
|
|
$sp_formatted = Customer::formatSocialProfile($social_profile);
|
|
$social_profiles_list[] = $sp_formatted['type_name'].':'.$social_profile['value'];
|
|
}
|
|
$results[$i]['social_profiles'] = implode(', ', $social_profiles_list);
|
|
}
|
|
}
|
|
}
|
|
|
|
$filename = 'customers_'.date('Y-m-d').'.csv';
|
|
|
|
$encoding = $request->encoding;
|
|
$separator = $request->separator;
|
|
|
|
if ($separator == 'TAB') {
|
|
$separator = "\t";
|
|
}
|
|
|
|
// Rename some fields.
|
|
foreach ($fields as $i => $field_name) {
|
|
// if (strstr($field_name, 'as emails')) {
|
|
// $field_name = 'emails';
|
|
// }
|
|
|
|
if (!empty($exportable_fields[$field_name])) {
|
|
$fields[$i] = $exportable_fields[$field_name];
|
|
}
|
|
}
|
|
|
|
$schema_insert = '"'.implode('"'.$separator.'"', $fields).'"';
|
|
$out = $schema_insert."\n";
|
|
|
|
foreach($results as $row) {
|
|
$schema_insert = '';
|
|
|
|
foreach ($row as $row_value) {
|
|
$value_prepared = str_replace('"', '""', $row_value ?? '');
|
|
$value_prepared = str_replace("\t", '', $value_prepared);
|
|
$schema_insert .= '"'.$value_prepared.'"'.$separator;
|
|
}
|
|
|
|
$out .= $schema_insert."\n";
|
|
}
|
|
|
|
if (ob_get_contents()) {
|
|
ob_clean();
|
|
}
|
|
|
|
if ($encoding != 'UTF-8') {
|
|
try {
|
|
$out = iconv("UTF-8", $encoding, $out);
|
|
} catch (\Exception $e) {
|
|
// https://github.com/freescout-helpdesk/freescout/issues/2825
|
|
$out = iconv("UTF-8", $encoding.'//IGNORE', $out);
|
|
}
|
|
if ($encoding == 'UCS-2LE') {
|
|
$out = "\xFF\xFE".$out;
|
|
}
|
|
} else {
|
|
// BOM: https://github.com/freescout-helpdesk/freescout/issues/3993
|
|
$out = "\xEF\xBB\xBF".$out;
|
|
}
|
|
|
|
header("Cache-Control: must-revalidate, no-cache, no-store, private");
|
|
header("Content-Length: " . strlen($out));
|
|
header("Content-type: application/csv; charset=UCS-2LE");
|
|
header("Content-Disposition: attachment; filename=$filename");
|
|
echo $out;
|
|
exit;
|
|
}
|
|
}
|