khanat-code-old/code/web/public_php/ams/inc/show_ticket_log.php

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<?php
/**
* This function is beign used to load info that's needed for the show_ticket_log page.
* This page shows the logs related to a ticket: who created the ticket, who replied on it, who viewed it, assigned or forwarded it.
* Only mods/admins are able to browse the log though. The found information is returned so it can be used by the template.
* @author Daan Janssens, mentored by Matthew Lagoe
*/
function show_ticket_log(){
global $INGAME_WEBPATH;
global $WEBPATH;
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//if logged in
if(WebUsers::isLoggedIn() && isset($_GET['id'])){
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//only allow admins to browse the log!
if(Ticket_User::isMod(unserialize($_SESSION['ticket_user'])) ){
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$result['ticket_id'] = filter_var($_GET['id'], FILTER_SANITIZE_NUMBER_INT);
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$target_ticket = new Ticket();
$target_ticket->load_With_TId($result['ticket_id']);
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$result['ticket_title'] = $target_ticket->getTitle();
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//return all logs related to a ticket.
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$ticket_logs = Ticket_Log::getLogsOfTicket( $result['ticket_id']);
$log_action_array = Ticket_Log::getActionTextArray();
//fetch information about each returned ticket in a format that is usable for the template
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$result['ticket_logs'] = Gui_Elements::make_table($ticket_logs, Array("getTLogId","getTimestamp","getAuthor()->getExternId","getAction","getArgument()"), Array("tLogId","timestamp","authorExtern","action","argument"));
$i = 0;
//for each ticket add action specific informaton to the to-be-shown text: uses the query_backpart
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foreach( $result['ticket_logs'] as $log){
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$webUser = new WebUsers($log['authorExtern']);
$author = $webUser->getUsername();
$result['ticket_logs'][$i]['author'] = $author;
$query_backpart = "";
if($log['action'] == 2){
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$webUser2 = new WebUsers($log['argument']);
$query_backpart = $webUser2->getUsername();
}else if($log['action'] == 4){
if (Helpers::check_if_game_client()) {
$query_backpart = "<a href='".$INGAME_WEBPATH."?page=show_reply&id=" . $log['argument'] . "'>ID#" . $log['argument'] . "</a>";
}else{
$query_backpart = "<a href='".$WEBPATH."?page=show_reply&id=" . $log['argument'] . "'>ID#" . $log['argument'] . "</a>";
}
}else if($log['action'] == 5){
$statusArray = Ticket::getStatusArray();
$query_backpart = $statusArray[$log['argument'] ];
}else if($log['action'] == 6){
$priorityArray = Ticket::getPriorityArray();
$query_backpart = $priorityArray[$log['argument'] ];
}else if($log['action'] == 8){
if (Helpers::check_if_game_client()) {
$query_backpart = "<a href='".$INGAME_WEBPATH."?page=show_sgroupy&id=" . $log['argument'] . "'>" . Support_Group::getGroup($log['argument'])->getName() . "</a>";
}else{
$query_backpart = "<a href='".$WEBPATH."?page=show_sgroupy&id=" . $log['argument'] . "'>" . Support_Group::getGroup($log['argument'])->getName() . "</a>";
}
}
$result['ticket_logs'][$i]['query'] = $author . " " . $log_action_array[$log['action']] . " " . $query_backpart;
$result['ticket_logs'][$i]['timestamp_elapsed'] = Gui_Elements::time_elapsed_string($log['timestamp']);
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$i++;
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}
if(Ticket_User::isMod(unserialize($_SESSION['ticket_user']))){
$result['isMod'] = "TRUE";
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}
global $INGAME_WEBPATH;
$result['ingame_webpath'] = $INGAME_WEBPATH;
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return $result;
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}else{
//ERROR: No access!
$_SESSION['error_code'] = "403";
header("Location: index.php?page=error");
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throw new SystemExit();
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}
}else{
//ERROR: not logged in!
header("Location: index.php");
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throw new SystemExit();
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}
}