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<title>Ryzom Account Management System: Ticket_Queue_Handler Class Reference</title>
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<div id="projectname">Ryzom Account Management System
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 <span id="projectnumber">1.0</span>
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<a href="#pub-methods">Public Member Functions</a> |
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<a href="#pub-static-methods">Static Public Member Functions</a> |
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<a href="#pri-attribs">Private Attributes</a> </div>
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<div class="title">Ticket_Queue_Handler Class Reference</div> </div>
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<!-- doxytag: class="Ticket_Queue_Handler" -->
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<p>returns tickets (queues) that are related in some way.
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<a href="classTicket__Queue__Handler.html#details">More...</a></p>
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<table class="memberdecls">
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<tr><td colspan="2"><h2><a name="pub-methods"></a>
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Public Member Functions</h2></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classTicket__Queue__Handler.html#a095c5d389db211932136b53f25f39685">__construct</a> ()</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">A constructor. <a href="#a095c5d389db211932136b53f25f39685"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classTicket__Queue__Handler.html#a45e8c11ba9485041fa92c7c470a8f9f9">getTickets</a> ($input, $user_id)</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">returns the tickets that are related in someway defined by $input. <a href="#a45e8c11ba9485041fa92c7c470a8f9f9"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classTicket__Queue__Handler.html#ab45a102a508e9727b108e8f24486c464">getPagination</a> ()</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">get pagination attribute of the object. <a href="#ab45a102a508e9727b108e8f24486c464"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classTicket__Queue__Handler.html#af077496b6071af47c19a873bf025c1f3">createQueue</a> ($userid, $groupid, $what, $how, $who)</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">creates the queue. <a href="#af077496b6071af47c19a873bf025c1f3"></a><br/></td></tr>
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<tr><td colspan="2"><h2><a name="pub-static-methods"></a>
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Static Public Member Functions</h2></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top">static </td><td class="memItemRight" valign="bottom"><a class="el" href="classTicket__Queue__Handler.html#ae8d1a2a66991583c05c173147e8dc657">getNrOfTicketsToDo</a> ($user_id)</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">get the number of tickets in the todo queue for a specific user. <a href="#ae8d1a2a66991583c05c173147e8dc657"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top">static </td><td class="memItemRight" valign="bottom"><a class="el" href="classTicket__Queue__Handler.html#a0d3daaaf5c79188eb62bb3adda11fa2a">getNrOfTicketsAssignedWaiting</a> ($user_id)</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">get the number of tickets assigned to a specific user and waiting for support. <a href="#a0d3daaaf5c79188eb62bb3adda11fa2a"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top">static </td><td class="memItemRight" valign="bottom"><a class="el" href="classTicket__Queue__Handler.html#ada8f87ed8466c5e0477fa20359c3c8ad">getNrOfTickets</a> ()</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">get the total number of tickets. <a href="#ada8f87ed8466c5e0477fa20359c3c8ad"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top">static </td><td class="memItemRight" valign="bottom"><a class="el" href="classTicket__Queue__Handler.html#ab5a79318a0c771083f03400093b3b2ec">getNewestTicket</a> ()</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">get the ticket object of the latest added ticket. <a href="#ab5a79318a0c771083f03400093b3b2ec"></a><br/></td></tr>
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<tr><td colspan="2"><h2><a name="pri-attribs"></a>
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Private Attributes</h2></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classTicket__Queue__Handler.html#a388a4a950e936f746d3b9c1b56450ce7">$pagination</a></td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight"><a class="el" href="classPagination.html" title="Handles returning arrays based on a given pagenumber.">Pagination</a> object, this way only a few tickets (related to that pagenumber) will be shown. <a href="#a388a4a950e936f746d3b9c1b56450ce7"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classTicket__Queue__Handler.html#a4a0b48f6ae2fcb248a4f0288c7c344a6">$queue</a></td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">The queue object, being used to get the queries and parameters. <a href="#a4a0b48f6ae2fcb248a4f0288c7c344a6"></a><br/></td></tr>
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</table>
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<hr/><a name="details" id="details"></a><h2>Detailed Description</h2>
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<div class="textblock"><p>returns tickets (queues) that are related in some way. </p>
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<p>This class handles the creation and returning of existing ticket queues. Normally a $_GET['get'] parameter is being used to identify what kind of tickets should be shown. the <a class="el" href="classTicket__Queue__Handler.html#a45e8c11ba9485041fa92c7c470a8f9f9" title="returns the tickets that are related in someway defined by $input.">getTickets()</a> function uses this parameter($input) and uses the ticket_queue class to load the specific query. </p>
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<dl class="author"><dt><b>Author:</b></dt><dd>Daan Janssens, mentored by Matthew Lagoe </dd></dl>
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</div><hr/><h2>Constructor & Destructor Documentation</h2>
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<a class="anchor" id="a095c5d389db211932136b53f25f39685"></a><!-- doxytag: member="Ticket_Queue_Handler::__construct" ref="a095c5d389db211932136b53f25f39685" args="()" -->
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<td class="memname"><a class="el" href="classTicket__Queue__Handler.html#a095c5d389db211932136b53f25f39685">__construct</a> </td>
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<td>(</td>
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<td class="paramname"></td><td>)</td>
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<td></td>
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<div class="memdoc">
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<p>A constructor. </p>
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<p>Instantiates the queue object. </p>
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<hr/><h2>Member Function Documentation</h2>
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<a class="anchor" id="af077496b6071af47c19a873bf025c1f3"></a><!-- doxytag: member="Ticket_Queue_Handler::createQueue" ref="af077496b6071af47c19a873bf025c1f3" args="($userid, $groupid, $what, $how, $who)" -->
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<td class="memname"><a class="el" href="classTicket__Queue__Handler.html#af077496b6071af47c19a873bf025c1f3">createQueue</a> </td>
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<td>(</td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>userid</em>, </td>
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<td class="paramkey"></td>
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<td></td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>groupid</em>, </td>
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<td class="paramkey"></td>
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<td></td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>what</em>, </td>
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<td class="paramkey"></td>
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<td></td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>how</em>, </td>
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<td class="paramkey"></td>
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<td></td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>who</em> </td>
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<tr>
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<td></td>
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<td>)</td>
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<td></td><td></td>
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<div class="memdoc">
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<p>creates the queue. </p>
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<p>afterwards the getTickets function should be called, else a lot of extra parameters had to be added to the getTickets function.. </p>
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<a class="anchor" id="ab5a79318a0c771083f03400093b3b2ec"></a><!-- doxytag: member="Ticket_Queue_Handler::getNewestTicket" ref="ab5a79318a0c771083f03400093b3b2ec" args="()" -->
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<td class="memname">static <a class="el" href="classTicket__Queue__Handler.html#ab5a79318a0c771083f03400093b3b2ec">getNewestTicket</a> </td>
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<td>(</td>
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<td class="paramname"></td><td>)</td>
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<td><code> [static]</code></td>
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<p>get the ticket object of the latest added ticket. </p>
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</div>
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</div>
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<a class="anchor" id="ada8f87ed8466c5e0477fa20359c3c8ad"></a><!-- doxytag: member="Ticket_Queue_Handler::getNrOfTickets" ref="ada8f87ed8466c5e0477fa20359c3c8ad" args="()" -->
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<td class="memname">static <a class="el" href="classTicket__Queue__Handler.html#ada8f87ed8466c5e0477fa20359c3c8ad">getNrOfTickets</a> </td>
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<td>(</td>
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<td class="paramname"></td><td>)</td>
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<td><code> [static]</code></td>
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<p>get the total number of tickets. </p>
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</div>
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</div>
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<a class="anchor" id="a0d3daaaf5c79188eb62bb3adda11fa2a"></a><!-- doxytag: member="Ticket_Queue_Handler::getNrOfTicketsAssignedWaiting" ref="a0d3daaaf5c79188eb62bb3adda11fa2a" args="($user_id)" -->
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<td class="memname">static <a class="el" href="classTicket__Queue__Handler.html#a0d3daaaf5c79188eb62bb3adda11fa2a">getNrOfTicketsAssignedWaiting</a> </td>
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<td>(</td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>user_id</em></td><td>)</td>
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<td><code> [static]</code></td>
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</div>
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<div class="memdoc">
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<p>get the number of tickets assigned to a specific user and waiting for support. </p>
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<dl class="params"><dt><b>Parameters:</b></dt><dd>
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<table class="params">
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<tr><td class="paramname">$user_id</td><td>the user being queried </td></tr>
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</dd>
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<a class="anchor" id="ae8d1a2a66991583c05c173147e8dc657"></a><!-- doxytag: member="Ticket_Queue_Handler::getNrOfTicketsToDo" ref="ae8d1a2a66991583c05c173147e8dc657" args="($user_id)" -->
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<table class="memname">
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<tr>
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<td class="memname">static <a class="el" href="classTicket__Queue__Handler.html#ae8d1a2a66991583c05c173147e8dc657">getNrOfTicketsToDo</a> </td>
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<td>(</td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>user_id</em></td><td>)</td>
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<td><code> [static]</code></td>
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</tr>
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</table>
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</div>
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<div class="memdoc">
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<p>get the number of tickets in the todo queue for a specific user. </p>
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<dl class="params"><dt><b>Parameters:</b></dt><dd>
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<table class="params">
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<tr><td class="paramname">$user_id</td><td>the user being queried </td></tr>
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</table>
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</dd>
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</dl>
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</div>
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<a class="anchor" id="ab45a102a508e9727b108e8f24486c464"></a><!-- doxytag: member="Ticket_Queue_Handler::getPagination" ref="ab45a102a508e9727b108e8f24486c464" args="()" -->
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<div class="memitem">
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<div class="memproto">
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<table class="memname">
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<tr>
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<td class="memname"><a class="el" href="classTicket__Queue__Handler.html#ab45a102a508e9727b108e8f24486c464">getPagination</a> </td>
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<td>(</td>
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<td class="paramname"></td><td>)</td>
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<td></td>
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</tr>
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</table>
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</div>
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<div class="memdoc">
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<p>get pagination attribute of the object. </p>
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</div>
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</div>
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<a class="anchor" id="a45e8c11ba9485041fa92c7c470a8f9f9"></a><!-- doxytag: member="Ticket_Queue_Handler::getTickets" ref="a45e8c11ba9485041fa92c7c470a8f9f9" args="($input, $user_id)" -->
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<div class="memitem">
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<div class="memproto">
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<table class="memname">
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<tr>
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<td class="memname"><a class="el" href="classTicket__Queue__Handler.html#a45e8c11ba9485041fa92c7c470a8f9f9">getTickets</a> </td>
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<td>(</td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>input</em>, </td>
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</tr>
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<tr>
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<td class="paramkey"></td>
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<td></td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>user_id</em> </td>
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</tr>
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<tr>
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<td></td>
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<td>)</td>
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<td></td><td></td>
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</tr>
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</table>
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</div>
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<div class="memdoc">
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<p>returns the tickets that are related in someway defined by $input. </p>
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||
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<p>The $input parameter should be a string that defines what kind of queue should be loaded. A new pagination object will be instantiated and will load 10 entries, related to the $_GET['pagenum'] variable. </p>
|
||
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<dl class="params"><dt><b>Parameters:</b></dt><dd>
|
||
|
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<table class="params">
|
||
|
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<tr><td class="paramname">$input</td><td>identifier that defines what queue to load. </td></tr>
|
||
|
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<tr><td class="paramname">$user_id</td><td>the id of the user that browses the queues, some queues can be depending on this. </td></tr>
|
||
|
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</table>
|
||
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</dd>
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||
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</dl>
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<dl class="return"><dt><b>Returns:</b></dt><dd>an array consisting of ticket objects, beware, the author & category of a ticket, are objects on their own (no integers are used this time). </dd></dl>
|
||
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|
||
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</div>
|
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</div>
|
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<hr/><h2>Field Documentation</h2>
|
||
|
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<a class="anchor" id="a388a4a950e936f746d3b9c1b56450ce7"></a><!-- doxytag: member="Ticket_Queue_Handler::$pagination" ref="a388a4a950e936f746d3b9c1b56450ce7" args="" -->
|
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<div class="memitem">
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||
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<div class="memproto">
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||
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<table class="memname">
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||
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<tr>
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||
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<td class="memname">$pagination<code> [private]</code></td>
|
||
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</tr>
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||
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</table>
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</div>
|
||
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<div class="memdoc">
|
||
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<p><a class="el" href="classPagination.html" title="Handles returning arrays based on a given pagenumber.">Pagination</a> object, this way only a few tickets (related to that pagenumber) will be shown. </p>
|
||
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|
||
|
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</div>
|
||
|
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</div>
|
||
|
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<a class="anchor" id="a4a0b48f6ae2fcb248a4f0288c7c344a6"></a><!-- doxytag: member="Ticket_Queue_Handler::$queue" ref="a4a0b48f6ae2fcb248a4f0288c7c344a6" args="" -->
|
||
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<div class="memitem">
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||
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<div class="memproto">
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||
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<table class="memname">
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||
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<tr>
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||
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<td class="memname">$queue<code> [private]</code></td>
|
||
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</tr>
|
||
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</table>
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</div>
|
||
|
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<div class="memdoc">
|
||
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|
||
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<p>The queue object, being used to get the queries and parameters. </p>
|
||
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|
||
|
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</div>
|
||
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</div>
|
||
|
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<hr/>The documentation for this class was generated from the following file:<ul>
|
||
|
|
<li>/home/daan/ryzom/ryzomcore/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/<a class="el" href="ticket__queue__handler_8php.html">ticket_queue_handler.php</a></li>
|
||
|
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</ul>
|
||
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<hr class="footer"/><address class="footer"><small>
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Generated on Sun Sep 15 2013 17:49:37 for Ryzom Account Management System by  <a href="http://www.doxygen.org/index.html">
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<img class="footer" src="doxygen.png" alt="doxygen"/>
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</a> 1.7.6.1
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</html>
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