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Added the DB scheme + png image as reference
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code/ryzom/tools/server/ryzom_ams/www/html/sql/DBScheme.png
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code/ryzom/tools/server/ryzom_ams/www/html/sql/DBScheme.png
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code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsql.sql
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code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsql.sql
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SET @OLD_UNIQUE_CHECKS=@@UNIQUE_CHECKS, UNIQUE_CHECKS=0;
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SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0;
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SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='TRADITIONAL';
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CREATE SCHEMA IF NOT EXISTS `mydb` DEFAULT CHARACTER SET latin1 COLLATE latin1_swedish_ci ;
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USE `mydb` ;
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-- -----------------------------------------------------
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-- Table `mydb`.`ticket_category`
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-- -----------------------------------------------------
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DROP TABLE IF EXISTS `mydb`.`ticket_category` ;
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CREATE TABLE IF NOT EXISTS `mydb`.`ticket_category` (
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`TCategoryId` INT NOT NULL AUTO_INCREMENT ,
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`Name` VARCHAR(45) NOT NULL ,
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PRIMARY KEY (`TCategoryId`) ,
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UNIQUE INDEX `Name_UNIQUE` (`Name` ASC) )
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ENGINE = InnoDB;
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-- -----------------------------------------------------
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-- Table `mydb`.`ams_user`
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-- -----------------------------------------------------
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DROP TABLE IF EXISTS `mydb`.`ams_user` ;
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CREATE TABLE IF NOT EXISTS `mydb`.`ams_user` (
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`UId` INT(10) NOT NULL AUTO_INCREMENT ,
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`Login` VARCHAR(64) NOT NULL ,
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`Password` VARCHAR(13) NULL DEFAULT NULL ,
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`Email` VARCHAR(255) NOT NULL ,
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`Permission` INT(3) NOT NULL DEFAULT 1 ,
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`FirstName` VARCHAR(80) NOT NULL ,
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`LastName` VARCHAR(80) NOT NULL ,
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`Gender` TINYINT(1) NOT NULL DEFAULT 0 ,
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`Country` CHAR(2) NOT NULL DEFAULT 'AA' ,
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PRIMARY KEY (`UId`) )
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ENGINE = InnoDB;
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-- -----------------------------------------------------
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-- Table `mydb`.`ticket`
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-- -----------------------------------------------------
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DROP TABLE IF EXISTS `mydb`.`ticket` ;
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CREATE TABLE IF NOT EXISTS `mydb`.`ticket` (
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`TId` INT NOT NULL AUTO_INCREMENT ,
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`Date` TIMESTAMP NOT NULL ,
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`Title` VARCHAR(120) NOT NULL ,
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`Status` INT NULL DEFAULT 0 ,
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`Queue` INT NULL DEFAULT 0 ,
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`Ticket_Category` INT NOT NULL ,
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`Author` INT NOT NULL ,
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PRIMARY KEY (`TId`) ,
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INDEX `fk_ticket_ticket_category_idx` (`Ticket_Category` ASC) ,
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INDEX `fk_ticket_ams_user_idx` (`Author` ASC) ,
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CONSTRAINT `fk_ticket_ticket_category`
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FOREIGN KEY (`Ticket_Category` )
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REFERENCES `mydb`.`ticket_category` (`TCategoryId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION,
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CONSTRAINT `fk_ticket_ams_user`
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FOREIGN KEY (`Author` )
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REFERENCES `mydb`.`ams_user` (`UId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION)
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ENGINE = InnoDB;
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-- -----------------------------------------------------
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-- Table `mydb`.`assigned`
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-- -----------------------------------------------------
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DROP TABLE IF EXISTS `mydb`.`assigned` ;
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CREATE TABLE IF NOT EXISTS `mydb`.`assigned` (
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`Ticket` INT NOT NULL ,
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`User` INT NOT NULL ,
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INDEX `fk_assigned_ticket_idx` (`Ticket` ASC) ,
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PRIMARY KEY (`Ticket`, `User`) ,
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INDEX `fk_assigned_ams_user_idx` (`User` ASC) ,
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CONSTRAINT `fk_assigned_ticket`
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FOREIGN KEY (`Ticket` )
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REFERENCES `mydb`.`ticket` (`TId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION,
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CONSTRAINT `fk_assigned_ams_user`
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FOREIGN KEY (`User` )
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REFERENCES `mydb`.`ams_user` (`UId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION)
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ENGINE = InnoDB;
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-- -----------------------------------------------------
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-- Table `mydb`.`tag`
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-- -----------------------------------------------------
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DROP TABLE IF EXISTS `mydb`.`tag` ;
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CREATE TABLE IF NOT EXISTS `mydb`.`tag` (
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`TagId` INT NOT NULL AUTO_INCREMENT ,
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`Value` VARCHAR(60) NOT NULL ,
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PRIMARY KEY (`TagId`) ,
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UNIQUE INDEX `Value_UNIQUE` (`Value` ASC) )
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ENGINE = InnoDB;
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-- -----------------------------------------------------
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-- Table `mydb`.`tagged`
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-- -----------------------------------------------------
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DROP TABLE IF EXISTS `mydb`.`tagged` ;
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CREATE TABLE IF NOT EXISTS `mydb`.`tagged` (
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`Ticket` INT NOT NULL ,
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`Tag` INT NOT NULL ,
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PRIMARY KEY (`Ticket`, `Tag`) ,
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INDEX `fk_tagged_tag_idx` (`Tag` ASC) ,
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CONSTRAINT `fk_tagged_ticket`
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FOREIGN KEY (`Ticket` )
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REFERENCES `mydb`.`ticket` (`TId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION,
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CONSTRAINT `fk_tagged_tag`
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FOREIGN KEY (`Tag` )
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REFERENCES `mydb`.`tag` (`TagId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION)
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ENGINE = InnoDB;
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-- -----------------------------------------------------
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-- Table `mydb`.`ticket_content`
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-- -----------------------------------------------------
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DROP TABLE IF EXISTS `mydb`.`ticket_content` ;
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CREATE TABLE IF NOT EXISTS `mydb`.`ticket_content` (
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`TContentId` INT NOT NULL AUTO_INCREMENT ,
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`Content` TEXT NULL ,
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PRIMARY KEY (`TContentId`) )
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ENGINE = InnoDB;
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-- -----------------------------------------------------
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-- Table `mydb`.`ticket_reply`
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-- -----------------------------------------------------
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DROP TABLE IF EXISTS `mydb`.`ticket_reply` ;
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CREATE TABLE IF NOT EXISTS `mydb`.`ticket_reply` (
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`TReplyId` INT NOT NULL AUTO_INCREMENT ,
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`Ticket` INT NOT NULL ,
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`Author` INT NOT NULL ,
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`Content` INT NOT NULL ,
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PRIMARY KEY (`TReplyId`) ,
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INDEX `fk_ticket_reply_ticket_idx` (`Ticket` ASC) ,
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INDEX `fk_ticket_reply_ams_user_idx` (`Author` ASC) ,
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INDEX `fk_ticket_reply_content_idx` (`Content` ASC) ,
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CONSTRAINT `fk_ticket_reply_ticket`
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FOREIGN KEY (`Ticket` )
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REFERENCES `mydb`.`ticket` (`TId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION,
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CONSTRAINT `fk_ticket_reply_ams_user`
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FOREIGN KEY (`Author` )
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REFERENCES `mydb`.`ams_user` (`UId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION,
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CONSTRAINT `fk_ticket_reply_ticket_content`
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FOREIGN KEY (`Content` )
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REFERENCES `mydb`.`ticket_content` (`TContentId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION)
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ENGINE = InnoDB;
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-- -----------------------------------------------------
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-- Table `mydb`.`ticket_group`
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-- -----------------------------------------------------
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DROP TABLE IF EXISTS `mydb`.`ticket_group` ;
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CREATE TABLE IF NOT EXISTS `mydb`.`ticket_group` (
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`TGroupId` INT NOT NULL AUTO_INCREMENT ,
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`Title` VARCHAR(80) NOT NULL ,
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PRIMARY KEY (`TGroupId`) ,
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UNIQUE INDEX `Title_UNIQUE` (`Title` ASC) )
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ENGINE = InnoDB;
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-- -----------------------------------------------------
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-- Table `mydb`.`in_group`
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-- -----------------------------------------------------
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DROP TABLE IF EXISTS `mydb`.`in_group` ;
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CREATE TABLE IF NOT EXISTS `mydb`.`in_group` (
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`Ticket_Group` INT NOT NULL ,
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`Ticket` INT NOT NULL ,
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PRIMARY KEY (`Ticket_Group`, `Ticket`) ,
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INDEX `fk_in_group_ticket_group_idx` (`Ticket_Group` ASC) ,
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INDEX `fk_in_group_ticket_idx` (`Ticket` ASC) ,
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CONSTRAINT `fk_in_group_ticket_group`
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FOREIGN KEY (`Ticket_Group` )
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REFERENCES `mydb`.`ticket_group` (`TGroupId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION,
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CONSTRAINT `fk_in_group_ticket`
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FOREIGN KEY (`Ticket` )
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REFERENCES `mydb`.`ticket` (`TId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION)
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ENGINE = InnoDB;
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SET SQL_MODE=@OLD_SQL_MODE;
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SET FOREIGN_KEY_CHECKS=@OLD_FOREIGN_KEY_CHECKS;
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SET UNIQUE_CHECKS=@OLD_UNIQUE_CHECKS;
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