diff --git a/code/ryzom/tools/server/ryzom_ams/www/html/sql/DBScheme.png b/code/ryzom/tools/server/ryzom_ams/www/html/sql/DBScheme.png
index ca3c001a0..e09d26de5 100644
Binary files a/code/ryzom/tools/server/ryzom_ams/www/html/sql/DBScheme.png and b/code/ryzom/tools/server/ryzom_ams/www/html/sql/DBScheme.png differ
diff --git a/code/ryzom/tools/server/ryzom_ams/www/html/sql/install.php b/code/ryzom/tools/server/ryzom_ams/www/html/sql/install.php
index 867428946..0dd32d05b 100644
--- a/code/ryzom/tools/server/ryzom_ams/www/html/sql/install.php
+++ b/code/ryzom/tools/server/ryzom_ams/www/html/sql/install.php
@@ -272,6 +272,42 @@
         ENGINE = InnoDB;
             
         INSERT IGNORE INTO `" . $cfg['db']['lib']['name'] ."`.`ticket_category` (`Name`) VALUES ('Hacking'),('Ingame-Bug'),('Website-Bug'),('Installation');
+        
+                
+        -- -----------------------------------------------------
+        -- Table `" . $cfg['db']['lib']['name'] ."`.`support_group`
+        -- -----------------------------------------------------
+        DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`support_group` ;
+        
+        CREATE  TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`support_group` (
+          `SGroupId` INT(10) NOT NULL AUTO_INCREMENT ,
+          `Name` VARCHAR(45) NOT NULL ,
+          PRIMARY KEY (`SGroupId`) )
+        ENGINE = InnoDB;
+        
+        
+        -- -----------------------------------------------------
+        -- Table `" . $cfg['db']['lib']['name'] ."`.`in_support_group`
+        -- -----------------------------------------------------
+        DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`in_support_group` ;
+        
+        CREATE  TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`in_support_group` (
+          `User` INT(10) UNSIGNED NOT NULL ,
+          `Group` INT(10) NOT NULL ,
+          INDEX `fk_in_support_group_ticket_user1` (`User` ASC) ,
+          INDEX `fk_in_support_group_support_group1` (`Group` ASC) ,
+          CONSTRAINT `fk_in_support_group_ticket_user1`
+            FOREIGN KEY (`User` )
+            REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_user` (`TUserId` )
+            ON DELETE NO ACTION
+            ON UPDATE NO ACTION,
+          CONSTRAINT `fk_in_support_group_support_group1`
+            FOREIGN KEY (`Group` )
+            REFERENCES `" . $cfg['db']['lib']['name'] ."`.`support_group` (`SGroupId` )
+            ON DELETE NO ACTION
+            ON UPDATE NO ACTION)
+        ENGINE = InnoDB;
+
                 
 
         ";
diff --git a/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsql.sql b/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsql.sql
index c1e401e3d..c47a67094 100644
--- a/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsql.sql
+++ b/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsql.sql
@@ -231,6 +231,41 @@ CREATE  TABLE IF NOT EXISTS `mydb`.`ticket_log` (
 ENGINE = InnoDB;
 
 
+-- -----------------------------------------------------
+-- Table `mydb`.`support_group`
+-- -----------------------------------------------------
+DROP TABLE IF EXISTS `mydb`.`support_group` ;
+
+CREATE  TABLE IF NOT EXISTS `mydb`.`support_group` (
+  `SGroupId` INT(10) NOT NULL AUTO_INCREMENT ,
+  `Name` VARCHAR(45) NOT NULL ,
+  PRIMARY KEY (`SGroupId`) )
+ENGINE = InnoDB;
+
+
+-- -----------------------------------------------------
+-- Table `mydb`.`in_support_group`
+-- -----------------------------------------------------
+DROP TABLE IF EXISTS `mydb`.`in_support_group` ;
+
+CREATE  TABLE IF NOT EXISTS `mydb`.`in_support_group` (
+  `User` INT(10) UNSIGNED NOT NULL ,
+  `Group` INT(10) NOT NULL ,
+  INDEX `fk_in_support_group_ticket_user1` (`User` ASC) ,
+  INDEX `fk_in_support_group_support_group1` (`Group` ASC) ,
+  CONSTRAINT `fk_in_support_group_ticket_user1`
+    FOREIGN KEY (`User` )
+    REFERENCES `mydb`.`ticket_user` (`TUserId` )
+    ON DELETE NO ACTION
+    ON UPDATE NO ACTION,
+  CONSTRAINT `fk_in_support_group_support_group1`
+    FOREIGN KEY (`Group` )
+    REFERENCES `mydb`.`support_group` (`SGroupId` )
+    ON DELETE NO ACTION
+    ON UPDATE NO ACTION)
+ENGINE = InnoDB;
+
+
 
 SET SQL_MODE=@OLD_SQL_MODE;
 SET FOREIGN_KEY_CHECKS=@OLD_FOREIGN_KEY_CHECKS;
diff --git a/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsystemmodel.mwb b/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsystemmodel.mwb
index 97d919679..104d9341c 100644
Binary files a/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsystemmodel.mwb and b/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsystemmodel.mwb differ