diff --git a/code/ryzom/tools/server/ryzom_ams/ams_lib/ingame_templates/show_reply.tpl b/code/ryzom/tools/server/ryzom_ams/ams_lib/ingame_templates/show_reply.tpl
new file mode 100644
index 000000000..385cc6e5c
--- /dev/null
+++ b/code/ryzom/tools/server/ryzom_ams/ams_lib/ingame_templates/show_reply.tpl
@@ -0,0 +1,88 @@
+{block name=content}
+<tr><td>
+      <table width="100%" cellspacing="0" cellpadding="0" border="0">
+	<tr bgcolor="#00000040" valign="middle">
+	  <td>
+	  <table>
+	    <tr>
+	      <td>
+		<table cellspacing="0" cellpadding="4">
+		  <tr>		    
+			<td valign="middle" nowrap><a href="index.php?page=show_ticket&id={$ticket_id}">Show Ticket</a></td>
+			<td valign="middle" nowrap><a href="index.php?page=show_ticket_log&id={$ticket_id}">Show Ticket Log</a></td>
+		  </tr>
+		</table>
+	      </td>
+	    </tr>
+	  </table>
+	  </td>
+	</tr>
+	<tr>
+		<td height="3" bgcolor="#000000"></td>
+	</tr>
+      </table>
+  </td></tr>
+<tr><td>
+	<table width="100%" bgcolor="#303030" cellspacing="2">
+	<tr><td height="7"></td><td></td></tr>
+	<tr>
+		<td width="3%"></td>
+		<td width="100%" height="12" valign="middle"><h1>Reply ID#{$reply_id} of Ticket <a href="index.php?page=show_ticket&id={$ticket_id}">#{$ticket_id}</a></h1></td>
+	</tr>
+	<tr>
+	  <td height="5"></td><td></td>
+	</tr>
+	</table>
+  </td></tr>
+  <tr><td>
+      <table width="100%" cellspacing="0" cellpadding="0" border="0">
+	<tr bgcolor="#000000" valign="middle">
+	  <td>
+	    <table>
+	      <tr><td height="8"></td></tr>
+	    </table>
+	  </td>
+	</tr>
+	<tr><td height="2"></td></tr>
+	<tr><td height="1" bgcolor="#000000"></td></tr>
+	<tr><td height="10"></td></tr>
+	<tr valign="middle">
+	  <td>
+	    <table width="100%" height="100%" cellpadding="10">
+	      <tr><td>
+		<table width="100%" bgcolor="#00000030" border="2">
+			<tr><td>
+				<table cellpadding="10">
+					<tr><td>
+						<p><h3>Reply:</h3></p>
+						<p>
+						    <table cellspacing="5">
+							<tr>
+							    <td>
+								<p>
+								<font color="#00CED1"> {$reply_timestamp}</font>
+								{if $author_permission eq '1'}
+								<span class="label label-success"><strong><i class="icon-user icon-white"></i>{if isset($isMod) and $isMod eq "TRUE"} <a href="index.php?page=show_user&id={$author}"><font color="white"> {$authorName}</font>{else} {$authorName} {/if}</a></strong></span>
+								{else if $reply.permission gt '1'}
+								<span class="label label-warning"><strong><i class="icon-star icon-white"></i>{if isset($isMod) and $isMod eq "TRUE"} <a href="index.php?page=show_user&id={$author}"><font color="red"> {$authorName}</font>{else} {$authorName} {/if}</a></strong></span>
+								{/if}</p>
+								<p><pre>{$reply_content}</pre></p>
+							    </td>
+							</tr>
+						    </table>
+						</p>
+					</td></tr>
+				</table>
+			</td></tr>
+		</table>
+	      </td></tr>
+	    </table>
+	  </td>
+	</tr>
+      </table>
+      
+  </td></tr>
+
+{/block}
+	
+
diff --git a/code/ryzom/tools/server/ryzom_ams/ams_lib/ingame_templates/show_ticket_log.tpl b/code/ryzom/tools/server/ryzom_ams/ams_lib/ingame_templates/show_ticket_log.tpl
new file mode 100644
index 000000000..3b724753f
--- /dev/null
+++ b/code/ryzom/tools/server/ryzom_ams/ams_lib/ingame_templates/show_ticket_log.tpl
@@ -0,0 +1,88 @@
+{block name=content}
+<tr><td>
+      <table width="100%" cellspacing="0" cellpadding="0" border="0">
+	<tr bgcolor="#00000040" valign="middle">
+	  <td>
+	  <table>
+	    <tr>
+	      <td>
+		<table cellspacing="0" cellpadding="4">
+		  <tr>		    
+			<td valign="middle" nowrap><a href="index.php?page=show_ticket&id={$ticket_id}">Show Ticket</a></td>
+		  </tr>
+		</table>
+	      </td>
+	    </tr>
+	  </table>
+	  </td>
+	</tr>
+	<tr>
+		<td height="3" bgcolor="#000000"></td>
+	</tr>
+      </table>
+  </td></tr>
+<tr><td>
+	<table width="100%" bgcolor="#303030" cellspacing="2">
+	<tr><td height="7"></td><td></td></tr>
+	<tr>
+		<td width="3%"></td>
+		<td width="100%" height="12" valign="middle"><h1>Log of Ticket #{$ticket_id}</h1></td>
+	</tr>
+	<tr>
+	  <td height="5"></td><td></td>
+	</tr>
+	</table>
+  </td></tr>
+  <tr><td>
+      <table width="100%" cellspacing="0" cellpadding="0" border="0">
+	<tr bgcolor="#000000" valign="middle">
+	  <td>
+	    <table>
+	      <tr><td height="8"></td></tr>
+	    </table>
+	  </td>
+	</tr>
+	<tr><td height="2"></td></tr>
+	<tr><td height="1" bgcolor="#000000"></td></tr>
+	<tr><td height="10"></td></tr>
+	<tr valign="middle">
+	  <td>
+	    <table width="100%" height="100%" cellpadding="10">
+	      <tr><td>
+		<table width="100%" bgcolor="#00000030" border="2">
+			<tr><td>
+				<table cellpadding="10">
+					<tr><td>
+						<p><h3>Title: <a href="index.php?page=show_ticket&id={$ticket_id}">{$ticket_title}</a></h3></p>
+						<p>
+						    <table cellspacing="5">
+							<tr bgcolor="#00000090">
+								<td>ID</td>
+								<td>Timestamp</td>
+								<td>Query</td>
+							</tr>
+						
+							{foreach from=$ticket_logs item=log}
+							<tr>
+							      <td>{$log.tLogId}</td>
+							      <td><span title="{$log.timestamp_elapsed}" data-rel="tooltip"  data-placement="right">{$log.timestamp}</span></td>
+							      <td>{$log.query}</td>
+							</tr>
+							{/foreach}
+	  
+						    </table>
+						</p>
+					</td></tr>
+				</table>
+			</td></tr>
+		</table>
+	      </td></tr>
+	    </table>
+	  </td>
+	</tr>
+      </table>
+      
+  </td></tr>
+
+{/block}
+	
\ No newline at end of file