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mailing refactored
--HG-- branch : quitta-gsoc-2013
This commit is contained in:
parent
508545248a
commit
1a81a7810f
2 changed files with 67 additions and 31 deletions
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@ -21,39 +21,50 @@ class Mail_Handler{
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$sendingId = NULL;
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}
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$variables = Helpers::handle_language();
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$mailText = array();
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foreach ( $variables['email'] as $key => $value ){
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$mailText[$key] = $value;
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}
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switch($type){
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case "REPLY":
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$webUser = new WebUsers($receiver);
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if($webUser->getReceiveMail()){
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$txt = "---------- Ticket #". $ticketObj->getTId() . " ----------\n You received a new reply on your ticket: " . $ticketObj->getTitle() .
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"\n --------------------\n\n";
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$subject = "New reply on [Ticket #" . $ticketObj->getTId() ."]";
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$endTxt = "\n\n----------\nYou can reply on this message to answer directly on the ticket!";
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$txt = $txt . $content . $endTxt;
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if($webUser->getReceiveMail()){
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$subject = $mailText['email_subject_new_reply'] . $ticketObj->getTId() ."]";
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$txt = $mailText['email_body_new_reply_1']. $ticketObj->getTId() . $mailText['email_body_new_reply_2'] . $ticketObj->getTitle() .
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$mailText['email_body_new_reply_3'] . $content . $mailText['email_body_new_reply_4'];
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(),$sendingId);
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}
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break;
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case "NEW":
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$webUser = new WebUsers($receiver);
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if($webUser->getReceiveMail()){
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$txt = "---------- Ticket #". $ticketObj->getTId() . " ----------\n Your ticket: " . $ticketObj->getTitle() . " is newly created";
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$txt = $txt . "\n --------------------\n\n";
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$subject = "New ticket created [Ticket #" . $ticketObj->getTId() ."]";
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$endTxt = "\n\n----------\nYou can reply on this message to answer directly on the ticket!";
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$txt = $txt . $content . $endTxt;
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if($webUser->getReceiveMail()){
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$subject = $mailText['email_subject_new_ticket'] . $ticketObj->getTId() ."]";
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$txt = $mailText['email_body_new_ticket_1'] . $ticketObj->getTId() . $mailText['email_body_new_ticket_2'] . $ticketObj->getTitle() . $mailText['email_body_new_ticket_3']
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. $content . $mailText['email_body_new_ticket_4'];
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(), $sendingId);
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}
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break;
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case "WARNAUTHOR":
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$subject = $mailText['email_subject_warn_author'] . $ticketObj->getTId() ."]";
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$txt = $mailText['email_body_warn_author_1'] . $ticket->getTitle() .$mailText['email_body_warn_author_2'].$fromEmail.$mailText['email_body_warn_author_3'].
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$fromEmail. $mailText['email_body_warn_author_4'] ;
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(), $sendingId);
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break;
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case "WARNSENDER":
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$subject = $mailText['email_subject_warn_sender'];
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$txt = $mailText['email_body_warn_sender'];
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(), $sendingId);
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break;
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case "WARNUNKNOWNSENDER":
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$subject = $mailText['email_subject_warn_unknown_sender'];
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$txt = $mailText['email_body_warn_unknown_sender'];
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(), $sendingId);
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break;
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}
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@ -288,16 +299,7 @@ class Mail_Handler{
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}else{
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//if user has no access to it
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//Warn real ticket owner + person that send the mail
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/*$subject_warnAuthor = "Someone tried to reply to your ticket: [Ticket #" . $ticket->getTId() ."]";
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$body_warnAuthor = "Someone tried to reply at your ticket: " . $ticket->getTitle() ."by sending an email from ".$fromEmail."! Please use the email address matching to your account if you want to auto reply!\n\n
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If ". $fromEmail. " isn't one of your email addresses, please contact us by replying to this ticket!" ;
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Mail_Handler::send_mail($ticket->getAuthor(), $subject_warnAuthor , $body_warnAuthor, $ticket->getTId(), NULL);*/
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Mail_Handler::send_ticketing_mail($ticket->getAuthor(),$ticket, NULL , "WARNAUTHOR" , NULL);
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/*$subject_warnSender = "You tried to reply to someone elses ticket!";
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$body_warnSender = "It seems you tried to reply to someone elses ticket, please use the matching email address to that account!\n\n
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This action is notified to the real ticket owner!" ;
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Mail_Handler::send_mail($from, $subject_warnSender , $body_warnSender, $ticket->getTId(), NULL);*/
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Mail_Handler::send_ticketing_mail($from ,$ticket, NULL , "WARNSENDER" , NULL);
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error_log("Email found that was a reply to a ticket, though send by another user to ".$group->getGroupEmail()."\n", 3, $MAIL_LOG_PATH);
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@ -308,16 +310,7 @@ class Mail_Handler{
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//if a reply to a ticket is being sent by a non-user!
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//Warn real ticket owner + person that send the mail
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/*$subject_warnAuthor = "Someone tried to reply to your ticket: [Ticket #" . $ticket->getTId() ."]";
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$body_warnAuthor = "Someone tried to reply at your ticket:' " . $ticket->getTitle() ."' by sending an email from ".$fromEmail." ! Please use the email address matching to your account if you want to auto reply!\n\n
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If ". $fromEmail. " isn't one of your email addresses, please contact us by replying to this ticket!" ;
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Mail_Handler::send_mail($ticket->getAuthor(), $subject_warnAuthor , $body_warnAuthor, $ticket->getTId(), NULL);*/
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Mail_Handler::send_ticketing_mail($ticket->getAuthor() ,$ticket, NULL , "WARNAUTHOR" , NULL);
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/*$subject_warnSender = "You tried to reply to someone's ticket!";
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$body_warnSender = "It seems you tried to reply to someone's ticket, However this email address isn't linked to any account, please use the matching email address to that account!\n\n
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This action is notified to the real ticket owner!" ;
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Mail_Handler::send_mail($fromEmail, $subject_warnSender , $body_warnSender, $ticket->getTId(), NULL);*/
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Mail_Handler::send_ticketing_mail($fromEmail ,$ticket, NULL , "WARNUNKNOWNSENDER" , NULL);
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error_log("Email found that was a reply to a ticket, though send by an unknown email address to ".$group->getGroupEmail()."\n", 3, $MAIL_LOG_PATH);
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@ -137,3 +137,46 @@ tac_tag1= "YES, I agree to the "
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tac_tag2="terms of service"
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tac_message = "You must accept the Terms of Service."
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[email]
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email_subject_new_reply = "New reply on [Ticket #"
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email_body_new_reply_1 = "---------- Ticket #"
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email_body_new_reply_2 = " ----------
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You received a new reply on your ticket: "
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email_body_new_reply_3 = "
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--------------------
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Reply Content:
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"
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email_body_new_reply_4 = "
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--------------------
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You can reply on this message to answer directly on the ticket!"
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email_subject_new_ticket = "New ticket created [Ticket #"
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email_body_new_ticket_1 = "---------- Ticket #"
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email_body_new_ticket_2 = " ----------
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Your ticket: "
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email_body_new_ticket_3 = " is newly created
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----------
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"
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email_body_new_ticket_4 = "
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----------
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You can reply on this message to answer directly on the ticket!"
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email_subject_warn_author = "Someone tried to reply to your ticket: [Ticket #"
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email_body_warn_author_1 = "Someone tried to reply at your ticket: "
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email_body_warn_author_2 = " by sending an email from "
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email_body_warn_author_3 = " ! Please use the email address matching to your account if you want to auto reply
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If "
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email_body_warn_author_4 = " isn't one of your email addresses, please contact us by replying to this ticket!"
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email_subject_warn_sender = "You tried to reply to someone elses ticket!"
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email_body_warn_sender = "It seems you tried to reply to someone elses ticket, please use the matching email address to that account!
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This action is notified to the real ticket owner!"
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email_subject_warn_unknown_sender = "You tried to reply to someone's ticket!"
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email_body_warn_unknown_sender = "It seems you tried to reply to someone's ticket, However this email address isn't linked to any account, please use the matching email address to that account!
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This action is notified to the real ticket owner!"
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