{$home_info}
-
+
This is the GSOC project of Daan Janssens mentored by Matthew Lagoe.
+
The features as admin covered in this project are:
+
+ - Manage user accounts
+ - Make users moderator or admin
+ - browse user's tickets
+ - Create a new ticket for a specific user as admin
+ - Create a new support group (and link an email to it)
+ - Add mods to support groups
+ - Assign ticket to you
+ - Forward ticket to a support group
+ - Add hidden messages to a ticket only viewable by other mods
+ - Browse ticket queues or create one dynamically
+ - Sync changes after the game server is back up after being down for a while
+ - Browse the log of a ticket
+ - Browse additional info sent along when a ticket is created ingame
+ - All the above can be done while ingame too
+
+