diff --git a/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/support_group.php b/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/support_group.php
new file mode 100644
index 000000000..b70d93666
--- /dev/null
+++ b/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/support_group.php
@@ -0,0 +1,148 @@
+executeWithoutParams("SELECT * FROM support_group ORDER BY Name ASC");
+ $rows = $statement->fetchAll();
+ $result = Array();
+ foreach($rows as $group){
+
+ $instanceGroup = new self();
+ $instanceGroup->set($group);
+ $result[] = $instanceGroup;
+ }
+ return $result;
+ }
+
+ //wrapper for creating a support group
+ public static function createSupportGroup( $name, $tag) {
+
+ if(strlen($name) < 21 && strlen($name) > 4 &&strlen($tag) < 8 && strlen($tag) > 1 ){
+ $notExists = self::supportGroup_NotExists($name, $tag);
+ if ( $notExists == "SUCCESS" ){
+ $sGroup = new self();
+ $sGroup->setName($name);
+ $sGroup->setTag($tag);
+ $sGroup->create();
+ return "SUCCESS";
+ }else{
+ //return NAME_TAKEN or TAG_TAKEN
+ return $notExists;
+ }
+ }else{
+ //RETURN ERROR that indicates SIZE
+ return "SIZE_ERROR";
+ }
+ }
+
+ //check if group exists
+ public static function supportGroup_NotExists( $name, $tag) {
+ $dbl = new DBLayer("lib");
+ //check if name is already used
+ if( $dbl->execute("SELECT * FROM support_group WHERE Name = :name",array('name' => $name))->rowCount() ){
+ return "NAME_TAKEN";
+ }
+ else if( $dbl->execute("SELECT * FROM support_group WHERE Tag = :tag",array('tag' => $tag))->rowCount() ){
+ return "TAG_TAKEN";
+ }else{
+ return "SUCCESS";
+ }
+ }
+
+ //return constructed element based on SGroupId
+ public static function constr_SGroupId( $id) {
+ $instance = new self();
+ $instance->setSGroup($id);
+ return $instance;
+ }
+
+ //returns list of all users that are enlisted to a support group
+ public static function getAllUsersOfSupportGroup($id) {
+ $dbl = new DBLayer("lib");
+ $statement = $dbl->execute("SELECT * FROM ticket_log INNER JOIN ticket_user ON ticket_log.Author = ticket_user.TUserId and ticket_log.Ticket=:id", array('id' => $ticket_id));
+ $row = $statement->fetchAll();
+ $result = Array();
+ foreach($row as $log){
+ $instance = new self();
+ $instance->set($log);
+ $result[] = $instance;
+ }
+ return $result;
+ }
+
+
+ ////////////////////////////////////////////Methods////////////////////////////////////////////////////
+
+ public function __construct() {
+ }
+
+ //set values
+ public function set($values) {
+ $this->setSGroupId($values['SGroupId']);
+ $this->setName($values['Name']);
+ $this->setTag($values['Tag']);
+ }
+
+ public function create() {
+ $dbl = new DBLayer("lib");
+ $query = "INSERT INTO support_group (Name, Tag) VALUES (:name, :tag)";
+ $values = Array('name' => $this->name, 'tag' => $this->tag);
+ $dbl->execute($query, $values);
+ }
+
+ //Load with sGroupId
+ public function load_With_SGroupId( $id) {
+ $dbl = new DBLayer("lib");
+ $statement = $dbl->execute("SELECT * FROM ticket_log WHERE TLogId=:id", array('id' => $id));
+ $row = $statement->fetch();
+ $this->set($row);
+ }
+
+
+ //update private data to DB.
+ public function update(){
+ $dbl = new DBLayer("lib");
+ $query = "UPDATE ticket_log SET Timestamp = :timestamp, Query = :query, Author = :author, Ticket = :ticket WHERE TLogId=:id";
+ $values = Array('id' => $this->getTLogId(), 'timestamp' => $this->getTimestamp(), 'query' => $this->getQuery(), 'author' => $this->getAuthor(), 'ticket' => $this->getTicket() );
+ $statement = $dbl->execute($query, $values);
+ }
+
+ ////////////////////////////////////////////Getters////////////////////////////////////////////////////
+
+ public function getSGroupId(){
+ return $this->sGroupId;
+ }
+
+ public function getName(){
+ return $this->name;
+ }
+
+ public function getTag(){
+ return $this->tag;
+ }
+
+ ////////////////////////////////////////////Setters////////////////////////////////////////////////////
+
+ public function setSGroupId($id){
+ $this->sGroupId = $id;
+ }
+
+ public function setName($n){
+ $this->name = $n;
+ }
+
+ public function setTag($t){
+ $this->tag = $t;
+ }
+
+
+}
\ No newline at end of file
diff --git a/code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini b/code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini
index a5bb624cd..d44423e22 100644
--- a/code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini
+++ b/code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini
@@ -31,6 +31,12 @@ t_send = "Send reply"
[show_queue]
+[sgroup_list]
+group_success = "The group has been created!"
+group_name_taken = "The groupname was already used!"
+group_tag_taken = "The tag was already used!"
+group_size_error = "The name has to be between 4-20 chars and the tag between 2-4!"
+
[createticket]
[show_ticket_log]
diff --git a/code/ryzom/tools/server/ryzom_ams/ams_lib/translations/fr.ini b/code/ryzom/tools/server/ryzom_ams/ams_lib/translations/fr.ini
index e54f4371a..fde9c20a5 100644
--- a/code/ryzom/tools/server/ryzom_ams/ams_lib/translations/fr.ini
+++ b/code/ryzom/tools/server/ryzom_ams/ams_lib/translations/fr.ini
@@ -31,6 +31,12 @@ t_send = "Envoyer la reponse"
[show_queue]
+[sgroup_list]
+group_success = "le group est cree!"
+group_name_taken = "le nom pour le group est deja utilise!"
+group_tag_taken = "le tag pour le group est deja utilise!"
+group_size_error = "le nom doit etre 4-20 chars et le tag 2-4!"
+
[createticket]
[show_reply]
diff --git a/code/ryzom/tools/server/ryzom_ams/www/html/func/add_sgroup.php b/code/ryzom/tools/server/ryzom_ams/www/html/func/add_sgroup.php
new file mode 100644
index 000000000..5f5544e6c
--- /dev/null
+++ b/code/ryzom/tools/server/ryzom_ams/www/html/func/add_sgroup.php
@@ -0,0 +1,34 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+ | ID |
+ Name |
+ Tag |
+ Action |
+
+
+
+ {foreach from=$grouplist item=group}
+
+ | {$group.sGroupId} |
+ {$group.name} |
+ {$group.tag} |
+ Delete |
+
+ {/foreach}
+
+
+
+
+
+
+