show ticket log works + fixed timestamp issue

code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/config.php

@@ -49,7 +49,7 @@ $cfg['mail']['host'] = "ryzomcore.com";
 
 //Defines mailing related stuff
 $SUPPORT_GROUP_IMAP_CRYPTKEY = "azerty";
-$TICKET_MAILING_SUPPORT = true;
+$TICKET_MAILING_SUPPORT = false;
 
 //You have to create this dir at first!
 $MAIL_DIR = "/tmp/mail";

code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/func/create_ticket.php

@@ -19,7 +19,7 @@ function create_ticket(){
                         $author=  Ticket_User::constr_ExternId($_POST['target_id'])->getTUserId();
                     }
                     $ticket_id = Ticket::create_Ticket($title, $content, $category, $author, unserialize($_SESSION['ticket_user'])->getTUserId(),0, $_POST);
-                    header("Location: index.php?page=show_ticket&id=".$ticket_id);
+                    header("Location: ams?page=show_ticket&id=".$ticket_id);
                     exit;
                     
                 }catch (PDOException $e) {

code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/inc/show_ticket_log.php

@@ -0,0 +1,56 @@
+<?php
+
+function show_ticket_log(){
+   
+    //if logged in
+    if(WebUsers::isLoggedIn() && isset($_GET['id'])){
+        //only allow admins to browse the log!
+        if(Ticket_User::isMod(unserialize($_SESSION['ticket_user'])) ){
+            $result['ticket_id'] = filter_var($_GET['id'], FILTER_SANITIZE_NUMBER_INT); 
+            $target_ticket = new Ticket();
+            $target_ticket->load_With_TId($result['ticket_id']);
+            $result['ticket_title'] = $target_ticket->getTitle();
+            $ticket_logs = Ticket_Log::getLogsOfTicket( $result['ticket_id']);
+            $log_action_array = Ticket_Log::getActionTextArray();
+            $result['ticket_logs'] = Gui_Elements::make_table($ticket_logs, Array("getTLogId","getTimestamp","getAuthor()->getExternId","getAction","getArgument()"), Array("tLogId","timestamp","authorExtern","action","argument"));
+            $i = 0;
+            foreach( $result['ticket_logs'] as $log){
+                $webUser = new WebUsers($log['authorExtern']);
+                $author = $webUser->getUsername();
+                $result['ticket_logs'][$i]['author'] = $author;
+                $query_backpart  = "";
+                if($log['action'] == 2){
+                    $webUser2 = new WebUsers($log['argument']);
+                    $query_backpart =  $webUser2->getUsername();
+                }else if($log['action'] == 4){
+                    $query_backpart = "<a href='ams?page=show_reply&id=" . $log['argument'] . "'>ID#" . $log['argument'] . "</a>";
+                }else if($log['action'] == 5){
+                    $statusArray = Ticket::getStatusArray();
+                    $query_backpart = $statusArray[$log['argument'] ];
+                }else if($log['action'] == 6){
+                    $priorityArray = Ticket::getPriorityArray();
+                    $query_backpart = $priorityArray[$log['argument'] ];
+                }else if($log['action'] == 8){
+                    $query_backpart = "<a href='ams?page=show_sgroupy&id=" . $log['argument'] . "'>" . Support_Group::getGroup($log['argument'])->getName() . "</a>";
+                }
+                $result['ticket_logs'][$i]['query'] = $author . " " . $log_action_array[$log['action']] . " " .  $query_backpart;
+                $result['ticket_logs'][$i]['timestamp_elapsed'] = Gui_Elements::time_elapsed_string($log['timestamp']);
+                $i++;
+            }    
+            if(Ticket_User::isMod(unserialize($_SESSION['ticket_user']))){
+                $result['isMod'] = "TRUE";
+            }
+            return $result;
+            
+        }else{
+            //ERROR: No access!
+            $_SESSION['error_code'] = "403";
+            header("Location: index.php?page=error");
+            exit;
+        }
+    }else{
+        //ERROR: not logged in!
+        header("Location: index.php");
+        exit;
+    }    
+}

code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/ryzommanage.module

@@ -19,6 +19,9 @@ global $SITEBASE;
 global $AMS_TRANS;
 global $DEFAULT_LANGUAGE;
 global $cfg;
+global $TICKET_LOGGING;
+global $TIME_FORMAT;
+global $TICKET_MAILING_SUPPORT;
 
 require 'ams_lib/libinclude.php';
 spl_autoload_register('__autoload');

code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/templates/show_ticket.tpl

@@ -86,7 +86,7 @@
 		<tr>
 		    <td width=33%><strong>Original Submitted: </strong>{$ticket_timestamp}</td>
 		    <td width=33%><strong>Last Updated: </strong>{$ticket_lastupdate}</td>
-		    <td width=33%><strong>Status: </strong>{if $ticket_status neq 3}<font color="green">Open</font>{/if} <font color="{if $ticket_status eq 0}orange{else if $ticket_status eq 1}green{else if $ticket_status eq 3}red{/if}"><strong>{$ticket_statustext}</strong></font></td> 
+		    <td width=33%><strong>Status: </strong>{if $ticket_status neq 3}<font color="green">Open</font>{/if} <font color="{if $ticket_status eq 0}green{else if $ticket_status eq 1}orange{else if $ticket_status eq 3}red{/if}"><strong>{$ticket_statustext}</strong></font></td> 
 	      </tr>
 		<tr>
 		    <td width=33%><strong>Category: </strong>{$ticket_category}</td>

code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/templates/show_ticket_log.tpl

@@ -0,0 +1,26 @@
+{block name=content}
+
+            <h2><i class="icon-tag"></i> Log of Ticket #{$ticket_id}</h2>
+                <legend>Title: <a href="ams?page=show_ticket&id={$ticket_id}">{$ticket_title}</a></legend>
+		<table>
+		    <thead>
+			    <tr>
+				    <th>ID</th>
+				    <th>Timestamp</th>
+				    <th>Query</th>
+			    </tr>
+		    </thead>   
+		    <tbody>
+			  {foreach from=$ticket_logs item=log}
+			  <tr>
+				<td>{$log.tLogId}</td>
+				<td>{$log.timestamp}</td>
+				<td>{$log.query}</td>
+			  </tr>
+			  {/foreach}
+	  
+		    </tbody>
+	    </table>            
+	
+{/block}
+	

code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/templates/show_user.tpl

@@ -83,7 +83,7 @@
 				<td class="center"><i>{$ticket.timestamp}</i></td>
 				<td class="center">{$ticket.category}</td>
 
-				<td class="center"><span class="label {if $ticket.status eq 0}label-success{else if $ticket.status eq 1}label-warning{else if $ticket.status eq 2}label-important{/if}">{if $ticket.status eq 0} <i class="icon-exclamation-sign icon-white"></i>{/if} {$ticket.statusText}</span></td>  
+				<td class="center"><font color=" {if $ticket.status eq 0}green{else if $ticket.status eq 1}orange{else if $ticket.status eq 3}red{/if}">{$ticket.statusText}</span></td>  
 			  </tr>
 			  {/foreach}