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Forward works, though needs refinement! also is shown in ticket info bar

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This commit is contained in:
Quitta 2013-07-22 14:51:42 +02:00
parent 879882f0e9
commit 8a807a6401
8 changed files with 114 additions and 49 deletions
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13
code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/forwarded.php
View file

@ -1,6 +1,6 @@
<?php
class Assigned{
class Forwarded{
private $group;
private $ticket;
@ -22,7 +22,12 @@ class Assigned{
}
public static function getSGroupOfTicket($ticket_id) {
$forw = new self();
$forw->load($ticket_id);
return $forw->getGroup();
}
public static function isForwarded( $ticket_id) {
$dbl = new DBLayer("lib");
@ -48,7 +53,7 @@ class Assigned{
public function create() {
$dbl = new DBLayer("lib");
$query = "INSERT INTO `forwarded` (`Group`,`Ticket`) VALUES (:group, :ticket)";
$values = Array('user' => $this->getGroup(), 'ticket' => $this->getTicket());
$values = Array('group' => $this->getGroup(), 'ticket' => $this->getTicket());
$dbl->execute($query, $values);
}
@ -63,7 +68,7 @@ class Assigned{
//Load with sGroupId
public function load( $ticket_id) {
$dbl = new DBLayer("lib");
$statement = $dbl->execute("SELECT * FROM `forwarded` WHERE `Ticket` = :ticket_id", Array('ticket_id' => $ticket_id);
$statement = $dbl->execute("SELECT * FROM `forwarded` WHERE `Ticket` = :ticket_id", Array('ticket_id' => $ticket_id));
$row = $statement->fetch();
$this->set($row);
}

14
code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/support_group.php
View file

@ -175,6 +175,20 @@ class Support_Group{
}
}
//returns list of all category objects
public static function getAllSupportGroups() {
$dbl = new DBLayer("lib");
$statement = $dbl->executeWithoutParams("SELECT * FROM `support_group`");
$row = $statement->fetchAll();
$result = Array();
foreach($row as $group){
$instance = new self();
$instance->set($group);
$result[] = $instance;
}
return $result;
}
////////////////////////////////////////////Methods////////////////////////////////////////////////////
public function __construct() {

34
code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket.php
View file

@ -161,6 +161,22 @@ class Ticket{
return "TICKET_NOT_EXISTING";
}
}
public static function forwardTicket($user_id, $ticket_id, $group_id){
if(self::ticketExists($ticket_id)){
if(isset($group_id) && $group_id != ""){
return Forwarded::forwardTicket($group_id, $ticket_id);
}else{
return "INVALID_SGROUP";
}
}else{
return "TICKET_NOT_EXISTING";
}
}
////////////////////////////////////////////Methods////////////////////////////////////////////////////
public function __construct() {
@ -272,6 +288,24 @@ class Ticket{
return $user_id;
}
}
public function getForwardedGroupName(){
$group_id = Forwarded::getSGroupOfTicket($this->getTId());
if ($group_id == ""){
return 0;
}else{
return Support_Group::getGroup($group_id)->getName();
}
}
public function getForwardedGroupId(){
$group_id = Forwarded::getSGroupOfTicket($this->getTId());
if ($group_id == ""){
return 0;
}else{
return $group_id;
}
}
////////////////////////////////////////////Setters////////////////////////////////////////////////////
public function setTId($id){

4
code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini
View file

@ -26,6 +26,10 @@ title = "Title"
t_reply = "Reply on ticket"
t_fill = "Fill in your reply"
t_send = "Send reply"
invalid_sgroup = "Invalid support group!"
ticket_not_existing = "That's an invalid ticket"
success_forwarded = "The ticket was forwarded successfully!"
public_sgroup = "Public"
[show_user]

4
code/ryzom/tools/server/ryzom_ams/ams_lib/translations/fr.ini
View file

@ -26,6 +26,10 @@ title = "Titre"
t_reply = "Repondre a billet"
t_fill = "Remplissez votre reponse"
t_send = "Envoyer la reponse"
invalid_sgroup = "Invalide support group!"
ticket_not_existing = "c'est un billet invalide"
success_forwarded = "ce billet est renvoyee bien!"
public_sgroup = "Publique"
[show_user]

16
code/ryzom/tools/server/ryzom_ams/www/html/inc/show_ticket.php
View file

@ -7,6 +7,19 @@ function show_ticket(){
$result['ticket_id'] = filter_var($_GET['id'], FILTER_SANITIZE_NUMBER_INT);
$target_ticket = new Ticket();
$target_ticket->load_With_TId($result['ticket_id']);
if(Ticket_User::isMod($_SESSION['ticket_user'] )){
if(isset($_POST['action'])){
switch($_POST['action']){
case "forward":
$ticket_id = filter_var($_POST['ticket_id'], FILTER_SANITIZE_NUMBER_INT);
$group_id = filter_var($_POST['group'], FILTER_SANITIZE_NUMBER_INT);
$result['ACTION_RESULT'] = Ticket::forwardTicket($_SESSION['ticket_user']->getTUserId(), $ticket_id, $group_id);
break;
}
}
}
if(($target_ticket->getAuthor() == $_SESSION['ticket_user']->getTUserId()) || Ticket_User::isMod($_SESSION['ticket_user'] )){
@ -17,6 +30,8 @@ function show_ticket(){
$entire_ticket = Ticket::getEntireTicket( $result['ticket_id'],$show_as_admin);
Ticket_Log::createLogEntry($result['ticket_id'],$_SESSION['ticket_user']->getTUserId(), 3);
$result['ticket_tId'] = $entire_ticket['ticket_obj']->getTId();
$result['ticket_forwardedGroupName'] = $entire_ticket['ticket_obj']->getForwardedGroupName();
$result['ticket_forwardedGroupId'] = $entire_ticket['ticket_obj']->getForwardedGroupId();
$result['ticket_title'] = $entire_ticket['ticket_obj']->getTitle();
$result['ticket_timestamp'] = $entire_ticket['ticket_obj']->getTimestamp();
$result['ticket_status'] = $entire_ticket['ticket_obj']->getStatus();
@ -35,6 +50,7 @@ function show_ticket(){
if(Ticket_User::isMod($_SESSION['ticket_user'])){
$result['isMod'] = "TRUE";
$result['statusList'] = Ticket::getStatusArray();
$result['sGroups'] = Gui_Elements::make_table_with_key_is_id(Support_Group::getAllSupportGroups(), Array("getName"), "getSGroupId" );
}
return $result;

2
code/ryzom/tools/server/ryzom_ams/www/html/templates/show_sgroup.tpl
View file

@ -10,7 +10,7 @@
</div>
<div class="box-content">
<div class="row-fluid">
<legend>All support groups</legend>
<legend>All members of the {$groupsname} Support Group</legend>
<table class="table table-striped table-bordered bootstrap-datatable datatable">
<thead>
<tr>

76
code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket.tpl
View file

@ -23,7 +23,15 @@
<tr>
<td><strong>Category: </strong>{$ticket_category}</td>
<td><strong>Priority: </strong>{$ticket_prioritytext}</td>
<td><strong>Associated: </strong><span class="label label-info">Ticket#33</span></td>
<td><strong>Support Group: </strong>
<span class="label label-info">
{if $ticket_forwardedGroupName eq "0"}
<i>{$public_sgroup}</i>
{else}
<a href="index.php?page=show_sgroup&id={$ticket_forwardedGroupId}"><font color="white">{$ticket_forwardedGroupName}</font></a>
{/if}
</span>
</td>
</tr>
</table>
@ -130,62 +138,42 @@
<div class="box-content">
<div class="row-fluid">
<form id="addTag" class="form-vertical" method="post" action="index.php">
<legend>Tags</legend>
{if isset($isMod) and $isMod eq "TRUE"}
<form id="forward" class="form-vertical" method="post" action="">
<legend>Forward to Group</legend>
<div class="control-group">
<label class="control-label">Current Tags</label>
<div class="controls">
<div class="input-prepend">
<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Hacked
<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Botanic
<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> evilwebsite.comz
<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> keylogger
</div>
<select name="group">
<option></option>
{foreach from=$sGroups key=k item=v}
<option value="{$k}">{$v}</option>
{/foreach}
</select>
</div>
</div>
<input type="hidden" name="ticket_id" value="{$ticket_tId}">
<input type="hidden" name="action" value="forward">
<div class="control-group">
<label class="control-label">New Tag</label>
<div class="controls">
<div class="input-prepend">
<input type="text" class="span8" id="newTag" name="newTag">
</div>
</div>
</div>
<div class="control-group">
<label class="control-label"></label>
<div class="controls">
<button type="submit" class="btn btn-primary" >Update</button>
<button type="submit" class="btn btn-primary" >Forward</button>
</div>
</div>
</form>
<form id="addTag" class="form-vertical" method="post" action="index.php">
<legend>Associations</legend>
<div class="control-group">
<label class="control-label">Current Associations</label>
<div class="controls">
<div class="input-prepend">
<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Ticket #33
</div>
</div>
{if isset($ACTION_RESULT) and $ACTION_RESULT eq "INVALID_SGROUP"}
<div class="alert alert-error">
{$invalid_sgroup}
</div>
<div class="control-group">
<label class="control-label">New Association</label>
<div class="controls">
<div class="input-prepend">
<input type="text" class="span8" id="newTag" name="newTag">
</div>
</div>
{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "TICKET_NOT_EXISTING"}
<div class="alert alert-error">
{$ticket_not_existing}
</div>
<div class="control-group">
<label class="control-label"></label>
<div class="controls">
<button type="submit" class="btn btn-primary" >Update</button>
</div>
{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_FORWARDED"}
<div class="alert alert-success">
{$success_forwarded}
</div>
</form>
{/if}
{/if}
<legend>Actions</legend>
<div class="btn-group">
<button class="btn btn-primary btn-large dropdown-toggle" data-toggle="dropdown">Actions<span class="caret"></span></button>