ticket showing works outgame, but needs fancyfying :D

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket.php

@@ -283,6 +283,11 @@ class Ticket{
         $statement = $dbl->execute($query, $values);
     }
     
+    //hasInfo
+    public function hasInfo(){
+        return Ticket_Info::TicketHasInfo($this->getTId());
+    }
+    
     /*FUNCTION: postreply
     * returns all possible statusses
     *

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_info.php

@@ -33,7 +33,15 @@ class Ticket_Info{
         $ticket_info->create();
     }
      
-    
+    public static function TicketHasInfo($ticket_id) {
+        $dbl = new DBLayer("lib");
+        //check if ticket is already assigned
+        if(  $dbl->execute(" SELECT * FROM `ticket_info` WHERE `Ticket` = :ticket_id", array('ticket_id' => $ticket_id) )->rowCount() ){
+            return true;
+        }else{
+            return false;
+        } 
+    }
     ////////////////////////////////////////////Methods////////////////////////////////////////////////////
      
     public function __construct() {

code/ryzom/tools/server/ryzom_ams/www/html/inc/show_ticket.php

@@ -36,6 +36,7 @@ function show_ticket(){
             if(Ticket_User::isMod($_SESSION['ticket_user'])){
                 $show_as_admin = true;
             }
+            
             $entire_ticket = Ticket::getEntireTicket( $result['ticket_id'],$show_as_admin);
             Ticket_Log::createLogEntry($result['ticket_id'],$_SESSION['ticket_user']->getTUserId(), 3);
             $result['ticket_tId'] = $entire_ticket['ticket_obj']->getTId();
@@ -66,6 +67,7 @@ function show_ticket(){
                 $result['statusList'] = Ticket::getStatusArray();
                 $result['sGroups'] = Gui_Elements::make_table_with_key_is_id(Support_Group::getAllSupportGroups(), Array("getName"), "getSGroupId" );
             }
+            $result['hasInfo'] = $target_ticket->hasInfo();
             return $result;
             
         }else{

code/ryzom/tools/server/ryzom_ams/www/html/inc/show_ticket_info.php

@@ -9,29 +9,28 @@ function show_ticket_info(){
         $target_ticket = new Ticket();
         $target_ticket->load_With_TId($result['ticket_id']);
         
-        if(($target_ticket->getAuthor() ==   $_SESSION['ticket_user']->getTUserId())  || Ticket_User::isMod($_SESSION['ticket_user'] )){
+        if( $target_ticket->hasInfo() && (($target_ticket->getAuthor() ==   $_SESSION['ticket_user']->getTUserId())  || Ticket_User::isMod($_SESSION['ticket_user'] ))){
             $result['ticket_title'] = $target_ticket->getTitle();
             $result['ticket_author'] = $target_ticket->getAuthor();
             
-            
+            $ticket_info = new Ticket_Info();
-            $result['shard_id'] = $_GET['ShardId'];
+            $ticket_info->load_With_Ticket($result['ticket_id']);
-            $result['user_position'] = $_GET['UserPosition'];
+            $result['shard_id'] = $ticket_info->getShardId();
-            $result['view_position'] = $_GET['ViewPosition'];
+            $result['user_position'] = $ticket_info->getUser_Position();
-            $result['client_version'] = $_GET['ClientVersion'];
+            $result['view_position'] = $ticket_info->getView_Position();
-            $result['patch_version'] = $_GET['PatchVersion'];
+            $result['client_version'] = $ticket_info->getClient_Version();
-            
+            $result['patch_version'] = $ticket_info->getPatch_Version();
-            
+            $result['server_tick'] = $ticket_info->getServer_Tick();
-            $result['server_tick'] = $_GET['ServerTick'];
+            $result['connect_state'] = $ticket_info->getConnect_State();
-            $result['connect_state'] = $_GET['ConnectState'];
+            $result['local_address'] = $ticket_info->getLocal_Address();
-            $result['local_address'] = $_GET['LocalAddress'];
+            $result['memory'] = $ticket_info->getMemory();
-            $result['memory'] = $_GET['Memory'];
+            $result['os'] = $ticket_info->getOS();
-            $result['os'] = $_GET['OS'];
+            $result['processor'] = $ticket_info->getProcessor();
-            $result['processor'] = $_GET['Processor'];
+            $result['cpu_id'] = $ticket_info->getCPUId();
-            $result['cpu_id'] = $_GET['CPUID'];
+            $result['cpu_mask'] = $ticket_info->getCPU_Mask();
-            $result['cpu_mask'] = $_GET['CpuMask'];
+            $result['ht'] = $ticket_info->getHT();
-            $result['ht'] = $_GET['HT'];
+            $result['nel3d'] = $ticket_info->getNel3D();
-            
+            $result['user_id'] = $ticket_info->getUser_Id();
-            $result['nel3d'] = $_GET['NeL3D'];
             
             if(Ticket_User::isMod($_SESSION['ticket_user'])){
                 $result['isMod'] = "TRUE";

code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket.tpl

@@ -224,7 +224,7 @@
 			<li class="divider"></li>
 			{if isset($isMod) and $isMod eq "TRUE"}<li><a href="index.php?page=show_ticket_log&id={$ticket_tId}">Show Ticket Log</a></li>{/if}
 			<li><a href="index.php?page=createticket&user_id={$ticket_author}">Send Other Ticket</a></li>
-			<li><a href="index.php?page=show_ticket_info&id={$ticket_tId}">Show ticket Info</a></li>
+			{if $hasInfo}<li><a href="index.php?page=show_ticket_info&id={$ticket_tId}">Show ticket Info</a></li>{/if}
 			<li class="divider"></li>
 		    </ul>
 		</div>

code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket_info.tpl

@@ -16,7 +16,7 @@
 		<form id="changeTicket" class="form-vertical" method="post" action="index.php">
 		<table class="table table-bordered table-condensed " >
 			<tr>
-			    <td><strong>Shard ID: </strong>{$shard_id}</td>
+			    <td><img src="img/shard.png" height="40" /><strong> Shard ID: </strong>{$shard_id}</td>
 			</tr>
 			<tr>
 			    <td><strong>User Position: </strong>{$user_position}</td> 
@@ -60,7 +60,10 @@
 			</tr>
 			<tr>
 			    <td><strong>nel3d: </strong>{$nel3d}</td>
-			</tr>            
+			</tr>
+			<tr>
+			    <td><strong>user_id: </strong>{$user_id}</td>
+			</tr>   
 		</table>
 		
 	    </div>