mirror of
https://port.numenaute.org/aleajactaest/khanat-opennel-code.git
synced 2024-11-27 01:26:30 +00:00
show ticket log works + fixed timestamp issue
--HG-- branch : quitta-gsoc-2013
This commit is contained in:
parent
222da898f1
commit
d86f3cf755
7 changed files with 89 additions and 4 deletions
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@ -49,7 +49,7 @@ $cfg['mail']['host'] = "ryzomcore.com";
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//Defines mailing related stuff
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//Defines mailing related stuff
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$SUPPORT_GROUP_IMAP_CRYPTKEY = "azerty";
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$SUPPORT_GROUP_IMAP_CRYPTKEY = "azerty";
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$TICKET_MAILING_SUPPORT = true;
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$TICKET_MAILING_SUPPORT = false;
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//You have to create this dir at first!
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//You have to create this dir at first!
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$MAIL_DIR = "/tmp/mail";
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$MAIL_DIR = "/tmp/mail";
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@ -19,7 +19,7 @@ function create_ticket(){
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$author= Ticket_User::constr_ExternId($_POST['target_id'])->getTUserId();
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$author= Ticket_User::constr_ExternId($_POST['target_id'])->getTUserId();
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}
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}
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$ticket_id = Ticket::create_Ticket($title, $content, $category, $author, unserialize($_SESSION['ticket_user'])->getTUserId(),0, $_POST);
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$ticket_id = Ticket::create_Ticket($title, $content, $category, $author, unserialize($_SESSION['ticket_user'])->getTUserId(),0, $_POST);
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header("Location: index.php?page=show_ticket&id=".$ticket_id);
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header("Location: ams?page=show_ticket&id=".$ticket_id);
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exit;
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exit;
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}catch (PDOException $e) {
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}catch (PDOException $e) {
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@ -0,0 +1,56 @@
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<?php
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function show_ticket_log(){
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//if logged in
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if(WebUsers::isLoggedIn() && isset($_GET['id'])){
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//only allow admins to browse the log!
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if(Ticket_User::isMod(unserialize($_SESSION['ticket_user'])) ){
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$result['ticket_id'] = filter_var($_GET['id'], FILTER_SANITIZE_NUMBER_INT);
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$target_ticket = new Ticket();
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$target_ticket->load_With_TId($result['ticket_id']);
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$result['ticket_title'] = $target_ticket->getTitle();
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$ticket_logs = Ticket_Log::getLogsOfTicket( $result['ticket_id']);
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$log_action_array = Ticket_Log::getActionTextArray();
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$result['ticket_logs'] = Gui_Elements::make_table($ticket_logs, Array("getTLogId","getTimestamp","getAuthor()->getExternId","getAction","getArgument()"), Array("tLogId","timestamp","authorExtern","action","argument"));
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$i = 0;
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foreach( $result['ticket_logs'] as $log){
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$webUser = new WebUsers($log['authorExtern']);
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$author = $webUser->getUsername();
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$result['ticket_logs'][$i]['author'] = $author;
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$query_backpart = "";
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if($log['action'] == 2){
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$webUser2 = new WebUsers($log['argument']);
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$query_backpart = $webUser2->getUsername();
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}else if($log['action'] == 4){
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$query_backpart = "<a href='ams?page=show_reply&id=" . $log['argument'] . "'>ID#" . $log['argument'] . "</a>";
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}else if($log['action'] == 5){
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$statusArray = Ticket::getStatusArray();
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$query_backpart = $statusArray[$log['argument'] ];
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}else if($log['action'] == 6){
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$priorityArray = Ticket::getPriorityArray();
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$query_backpart = $priorityArray[$log['argument'] ];
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}else if($log['action'] == 8){
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$query_backpart = "<a href='ams?page=show_sgroupy&id=" . $log['argument'] . "'>" . Support_Group::getGroup($log['argument'])->getName() . "</a>";
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}
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$result['ticket_logs'][$i]['query'] = $author . " " . $log_action_array[$log['action']] . " " . $query_backpart;
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$result['ticket_logs'][$i]['timestamp_elapsed'] = Gui_Elements::time_elapsed_string($log['timestamp']);
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$i++;
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}
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if(Ticket_User::isMod(unserialize($_SESSION['ticket_user']))){
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$result['isMod'] = "TRUE";
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}
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return $result;
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}else{
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//ERROR: No access!
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$_SESSION['error_code'] = "403";
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header("Location: index.php?page=error");
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exit;
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}
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}else{
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//ERROR: not logged in!
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header("Location: index.php");
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exit;
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}
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}
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@ -19,6 +19,9 @@ global $SITEBASE;
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global $AMS_TRANS;
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global $AMS_TRANS;
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global $DEFAULT_LANGUAGE;
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global $DEFAULT_LANGUAGE;
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global $cfg;
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global $cfg;
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global $TICKET_LOGGING;
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global $TIME_FORMAT;
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global $TICKET_MAILING_SUPPORT;
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require 'ams_lib/libinclude.php';
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require 'ams_lib/libinclude.php';
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spl_autoload_register('__autoload');
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spl_autoload_register('__autoload');
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@ -86,7 +86,7 @@
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<tr>
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<tr>
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<td width=33%><strong>Original Submitted: </strong>{$ticket_timestamp}</td>
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<td width=33%><strong>Original Submitted: </strong>{$ticket_timestamp}</td>
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<td width=33%><strong>Last Updated: </strong>{$ticket_lastupdate}</td>
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<td width=33%><strong>Last Updated: </strong>{$ticket_lastupdate}</td>
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<td width=33%><strong>Status: </strong>{if $ticket_status neq 3}<font color="green">Open</font>{/if} <font color="{if $ticket_status eq 0}orange{else if $ticket_status eq 1}green{else if $ticket_status eq 3}red{/if}"><strong>{$ticket_statustext}</strong></font></td>
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<td width=33%><strong>Status: </strong>{if $ticket_status neq 3}<font color="green">Open</font>{/if} <font color="{if $ticket_status eq 0}green{else if $ticket_status eq 1}orange{else if $ticket_status eq 3}red{/if}"><strong>{$ticket_statustext}</strong></font></td>
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</tr>
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</tr>
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<tr>
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<tr>
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<td width=33%><strong>Category: </strong>{$ticket_category}</td>
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<td width=33%><strong>Category: </strong>{$ticket_category}</td>
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@ -0,0 +1,26 @@
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{block name=content}
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<h2><i class="icon-tag"></i> Log of Ticket #{$ticket_id}</h2>
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<legend>Title: <a href="ams?page=show_ticket&id={$ticket_id}">{$ticket_title}</a></legend>
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<table>
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<thead>
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<tr>
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<th>ID</th>
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<th>Timestamp</th>
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<th>Query</th>
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</tr>
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</thead>
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<tbody>
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{foreach from=$ticket_logs item=log}
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<tr>
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<td>{$log.tLogId}</td>
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<td>{$log.timestamp}</td>
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<td>{$log.query}</td>
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</tr>
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{/foreach}
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</tbody>
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</table>
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{/block}
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@ -83,7 +83,7 @@
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<td class="center"><i>{$ticket.timestamp}</i></td>
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<td class="center"><i>{$ticket.timestamp}</i></td>
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<td class="center">{$ticket.category}</td>
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<td class="center">{$ticket.category}</td>
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<td class="center"><span class="label {if $ticket.status eq 0}label-success{else if $ticket.status eq 1}label-warning{else if $ticket.status eq 2}label-important{/if}">{if $ticket.status eq 0} <i class="icon-exclamation-sign icon-white"></i>{/if} {$ticket.statusText}</span></td>
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<td class="center"><font color=" {if $ticket.status eq 0}green{else if $ticket.status eq 1}orange{else if $ticket.status eq 3}red{/if}">{$ticket.statusText}</span></td>
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</tr>
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</tr>
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{/foreach}
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{/foreach}
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