diff --git a/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/helpers.php b/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/helpers.php
index 9bf7f03e1..24bfc5abd 100644
--- a/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/helpers.php
+++ b/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/helpers.php
@@ -91,11 +91,11 @@ class Helpers{
     {
          // if HTTP_USER_AGENT is not set then its ryzom core
           global $FORCE_INGAME;
-          if (( strpos($_SERVER['HTTP_USER_AGENT'],"Ryzom") === 0) || $FORCE_INGAME){
+          if ( ( isset($_SERVER['HTTP_USER_AGENT']) && (strpos($_SERVER['HTTP_USER_AGENT'],"Ryzom") === 0)) || $FORCE_INGAME){
              return true;
           }else{
              return false;
-             }
+          }
      }
        
      static public function handle_language(){
diff --git a/code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini b/code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini
index bebed5301..db50a7398 100644
--- a/code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini
+++ b/code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini
@@ -161,7 +161,7 @@ email_subject_new_ticket = "New ticket created [Ticket #"
 email_body_new_ticket_1 = "---------- Ticket #"
 email_body_new_ticket_2 = " ----------
 Your ticket: "
-email_body_new_ticket_3 = " is newly created
+email_body_new_ticket_3 = " ,is newly created
 ----------
 "
 email_body_new_ticket_4 = "