Quitta
54d71fd26d
ticket_info class almost done
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--HG--
branch : quitta-gsoc-2013
2013-08-27 19:08:10 +02:00
Quitta
5174764f2d
Users can specify if they want to receive or dont want to receive tickt updates!
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--HG--
branch : quitta-gsoc-2013
2013-08-19 00:02:55 +02:00
Quitta
f0f08fc374
fixed dirty error in queue's that didn't allow me to assing/unassign after creating a queue
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--HG--
branch : quitta-gsoc-2013
2013-08-18 03:39:35 +02:00
Quitta
fb7254c018
Functionality to modify mailsettings of a support group.
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--HG--
branch : quitta-gsoc-2013
2013-08-16 05:37:38 +02:00
Quitta
80ee498951
add email related stuff to support groups
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--HG--
branch : quitta-gsoc-2013
2013-08-16 03:40:59 +02:00
Quitta
9318776e85
userlist ingame works + fixed a bug in demoting/promoting users with roles, which was looking at the wrong id
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--HG--
branch : quitta-gsoc-2013
2013-08-06 04:31:01 +02:00
Quitta
1d68d8a781
I think I'm done refactoring the queues
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--HG--
branch : quitta-gsoc-2013
2013-08-06 01:00:17 +02:00
Quitta
ef05fdda7c
refactor queue's part 1
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--HG--
branch : quitta-gsoc-2013
2013-08-05 22:35:22 +02:00
Quitta
91e758c1ee
userlist works with pagination
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--HG--
branch : quitta-gsoc-2013
2013-08-05 21:12:58 +02:00
Quitta
99ad1504e3
refactoring webusers.php
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--HG--
branch : quitta-gsoc-2013
2013-08-05 17:31:36 +02:00
Quitta
5b4c13f8d3
renamed libuserlist to syncing, which is more appropriate, also made pagination work! so Now I can start to use it ingame too!
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--HG--
branch : quitta-gsoc-2013
2013-08-05 05:37:18 +02:00
Quitta
7e4a24bac8
pagination seems to work! :)
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--HG--
branch : quitta-gsoc-2013
2013-08-05 05:27:19 +02:00
Quitta
845da81ad4
generic pagination with debugging for testing it atm
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--HG--
branch : quitta-gsoc-2013
2013-08-05 04:37:20 +02:00
DJanssens
c6040d2853
autologin works
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--HG--
branch : quitta-gsoc-2013
2013-07-31 15:08:35 -07:00
Quitta
ca769bf24b
login.tpl hided between my not yet pushed files! You evil login.tpl :D that might fix the auto login problem
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--HG--
branch : quitta-gsoc-2013
2013-07-31 22:38:47 +02:00
Quitta
b12f630077
queue creator works also added a few extra default queues
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--HG--
branch : quitta-gsoc-2013
2013-07-23 23:38:06 +02:00
Quitta
0410b104c1
Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)
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--HG--
branch : quitta-gsoc-2013
2013-07-23 03:16:19 +02:00
Quitta
6887ee889e
updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
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--HG--
branch : quitta-gsoc-2013
2013-07-22 20:33:34 +02:00
Quitta
63666aef9b
showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
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--HG--
branch : quitta-gsoc-2013
2013-07-22 18:22:21 +02:00
Quitta
d140af612e
Forward works, though needs refinement! also is shown in ticket info bar
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--HG--
branch : quitta-gsoc-2013
2013-07-22 14:51:42 +02:00
Quitta
e9853f3262
Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
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--HG--
branch : quitta-gsoc-2013
2013-07-21 17:56:24 +02:00
Quitta
46f2ad2274
made the todo queue
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--HG--
branch : quitta-gsoc-2013
2013-07-21 15:38:22 +02:00
Quitta
fdef0d55dc
People can assign and unassign to a ticket
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--HG--
branch : quitta-gsoc-2013
2013-07-21 03:49:31 +02:00
Quitta
8f38980a00
in the show queue, it also shows the assigned users name :)
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--HG--
branch : quitta-gsoc-2013
2013-07-20 14:45:05 +02:00
Quitta
9d90043a76
fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
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--HG--
branch : quitta-gsoc-2013
2013-07-19 23:36:34 +02:00
Quitta
f922b14e30
Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
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Also made it possible for admins to edit roles directly in the userlist.
--HG--
branch : quitta-gsoc-2013
2013-07-19 16:30:58 +02:00
Quitta
19e26b93a9
Admins/Mods can post hidden replies!
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--HG--
branch : quitta-gsoc-2013
2013-07-19 15:59:39 +02:00
Quitta
895604e6ac
Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
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--HG--
branch : quitta-gsoc-2013
2013-07-19 03:05:12 +02:00
Quitta
532732a925
fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
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--HG--
branch : quitta-gsoc-2013
2013-07-19 00:37:47 +02:00
Quitta
e170bff5bc
made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
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--HG--
branch : quitta-gsoc-2013
2013-07-19 00:12:29 +02:00
Quitta
a9cfd48df9
refactored to admin/mod + changed install file + added mod menu
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--HG--
branch : quitta-gsoc-2013
2013-07-18 21:12:03 +02:00
Quitta
32ac588a9b
found the @#!$& bug, why on earth did I comment that in the past <,<
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--HG--
branch : quitta-gsoc-2013
2013-07-18 15:52:03 +02:00
Quitta
b1836e7944
changed system to mod/admin permissions, though there's still a bug in show_ticket
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--HG--
branch : quitta-gsoc-2013
2013-07-18 12:43:33 +02:00
Quitta
be65b89d86
Deletion of support_groups is possible, on delete cascade is pretty cool :D
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--HG--
branch : quitta-gsoc-2013
2013-07-16 17:43:55 +02:00
Quitta
2410160c63
Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
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--HG--
branch : quitta-gsoc-2013
2013-07-16 16:43:58 +02:00
Quitta
465c9c531a
It's now possible to add someone to a support group
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--HG--
branch : quitta-gsoc-2013
2013-07-16 04:58:54 +02:00
Quitta
ac5c8378bc
Show single group and there users almost done
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--HG--
branch : quitta-gsoc-2013
2013-07-15 21:18:51 +02:00
Quitta
8d08ff0db0
support group class added + list of support groups added!
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--HG--
branch : quitta-gsoc-2013
2013-07-15 17:29:19 +02:00
Quitta
5a8f45f88c
# ticket queues, though moving away from this approach
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--HG--
branch : quitta-gsoc-2013
2013-07-14 22:33:09 +02:00
Quitta
b64d27a427
ticket queue base added
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--HG--
branch : quitta-gsoc-2013
2013-07-14 16:38:36 +02:00
Quitta
6f43d4f003
Show single replies works, though the code for it is a bit ugly, have to refactor that though
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--HG--
branch : quitta-gsoc-2013
2013-07-13 23:18:49 +02:00
Quitta
c1b7915219
show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
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--HG--
branch : quitta-gsoc-2013
2013-07-13 18:04:40 +02:00
Quitta
5d2e9dbf96
use language ini files to select correct log thing
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--HG--
branch : quitta-gsoc-2013
2013-07-13 16:41:52 +02:00
Quitta
c7e58da11f
Show the logs in show_ticket_log
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--HG--
branch : quitta-gsoc-2013
2013-07-13 03:46:15 +02:00
Quitta
a8ee2f46f6
started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
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--HG--
branch : quitta-gsoc-2013
2013-07-12 20:10:17 +02:00
Quitta
aa26110823
added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
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--HG--
branch : quitta-gsoc-2013
2013-07-12 19:43:33 +02:00
Quitta
bc238fba7a
fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority.
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DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.
--HG--
branch : quitta-gsoc-2013
2013-07-11 20:31:34 +02:00
Quitta
24b08104f9
added admin function to change setting + changed color of admin bg when they reply + some other fixes
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--HG--
branch : quitta-gsoc-2013
2013-07-11 02:39:52 +02:00
Quitta
b1473fad58
ticket reply show correct username, this was harder then expected
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--HG--
branch : quitta-gsoc-2013
2013-07-10 22:40:01 +02:00
Quitta
9003f4781a
Refacoring of DBLayer seems to work now :)
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--HG--
branch : quitta-gsoc-2013
2013-07-10 12:36:14 +02:00