Commit graph

89 commits

Author SHA1 Message Date
Quitta
54d71fd26d ticket_info class almost done
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branch : quitta-gsoc-2013
2013-08-27 19:08:10 +02:00
Quitta
5174764f2d Users can specify if they want to receive or dont want to receive tickt updates!
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branch : quitta-gsoc-2013
2013-08-19 00:02:55 +02:00
Quitta
f0f08fc374 fixed dirty error in queue's that didn't allow me to assing/unassign after creating a queue
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branch : quitta-gsoc-2013
2013-08-18 03:39:35 +02:00
Quitta
fb7254c018 Functionality to modify mailsettings of a support group.
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branch : quitta-gsoc-2013
2013-08-16 05:37:38 +02:00
Quitta
80ee498951 add email related stuff to support groups
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branch : quitta-gsoc-2013
2013-08-16 03:40:59 +02:00
Quitta
9318776e85 userlist ingame works + fixed a bug in demoting/promoting users with roles, which was looking at the wrong id
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branch : quitta-gsoc-2013
2013-08-06 04:31:01 +02:00
Quitta
1d68d8a781 I think I'm done refactoring the queues
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branch : quitta-gsoc-2013
2013-08-06 01:00:17 +02:00
Quitta
ef05fdda7c refactor queue's part 1
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branch : quitta-gsoc-2013
2013-08-05 22:35:22 +02:00
Quitta
91e758c1ee userlist works with pagination
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branch : quitta-gsoc-2013
2013-08-05 21:12:58 +02:00
Quitta
99ad1504e3 refactoring webusers.php
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branch : quitta-gsoc-2013
2013-08-05 17:31:36 +02:00
Quitta
5b4c13f8d3 renamed libuserlist to syncing, which is more appropriate, also made pagination work! so Now I can start to use it ingame too!
--HG--
branch : quitta-gsoc-2013
2013-08-05 05:37:18 +02:00
Quitta
7e4a24bac8 pagination seems to work! :)
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branch : quitta-gsoc-2013
2013-08-05 05:27:19 +02:00
Quitta
845da81ad4 generic pagination with debugging for testing it atm
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branch : quitta-gsoc-2013
2013-08-05 04:37:20 +02:00
DJanssens
c6040d2853 autologin works
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branch : quitta-gsoc-2013
2013-07-31 15:08:35 -07:00
Quitta
ca769bf24b login.tpl hided between my not yet pushed files! You evil login.tpl :D that might fix the auto login problem
--HG--
branch : quitta-gsoc-2013
2013-07-31 22:38:47 +02:00
Quitta
b12f630077 queue creator works also added a few extra default queues
--HG--
branch : quitta-gsoc-2013
2013-07-23 23:38:06 +02:00
Quitta
0410b104c1 Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)
--HG--
branch : quitta-gsoc-2013
2013-07-23 03:16:19 +02:00
Quitta
6887ee889e updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
--HG--
branch : quitta-gsoc-2013
2013-07-22 20:33:34 +02:00
Quitta
63666aef9b showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
--HG--
branch : quitta-gsoc-2013
2013-07-22 18:22:21 +02:00
Quitta
d140af612e Forward works, though needs refinement! also is shown in ticket info bar
--HG--
branch : quitta-gsoc-2013
2013-07-22 14:51:42 +02:00
Quitta
e9853f3262 Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
--HG--
branch : quitta-gsoc-2013
2013-07-21 17:56:24 +02:00
Quitta
46f2ad2274 made the todo queue
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branch : quitta-gsoc-2013
2013-07-21 15:38:22 +02:00
Quitta
fdef0d55dc People can assign and unassign to a ticket
--HG--
branch : quitta-gsoc-2013
2013-07-21 03:49:31 +02:00
Quitta
8f38980a00 in the show queue, it also shows the assigned users name :)
--HG--
branch : quitta-gsoc-2013
2013-07-20 14:45:05 +02:00
Quitta
9d90043a76 fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
--HG--
branch : quitta-gsoc-2013
2013-07-19 23:36:34 +02:00
Quitta
f922b14e30 Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.

--HG--
branch : quitta-gsoc-2013
2013-07-19 16:30:58 +02:00
Quitta
19e26b93a9 Admins/Mods can post hidden replies!
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branch : quitta-gsoc-2013
2013-07-19 15:59:39 +02:00
Quitta
895604e6ac Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
--HG--
branch : quitta-gsoc-2013
2013-07-19 03:05:12 +02:00
Quitta
532732a925 fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
--HG--
branch : quitta-gsoc-2013
2013-07-19 00:37:47 +02:00
Quitta
e170bff5bc made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
--HG--
branch : quitta-gsoc-2013
2013-07-19 00:12:29 +02:00
Quitta
a9cfd48df9 refactored to admin/mod + changed install file + added mod menu
--HG--
branch : quitta-gsoc-2013
2013-07-18 21:12:03 +02:00
Quitta
32ac588a9b found the @#!$& bug, why on earth did I comment that in the past <,<
--HG--
branch : quitta-gsoc-2013
2013-07-18 15:52:03 +02:00
Quitta
b1836e7944 changed system to mod/admin permissions, though there's still a bug in show_ticket
--HG--
branch : quitta-gsoc-2013
2013-07-18 12:43:33 +02:00
Quitta
be65b89d86 Deletion of support_groups is possible, on delete cascade is pretty cool :D
--HG--
branch : quitta-gsoc-2013
2013-07-16 17:43:55 +02:00
Quitta
2410160c63 Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
--HG--
branch : quitta-gsoc-2013
2013-07-16 16:43:58 +02:00
Quitta
465c9c531a It's now possible to add someone to a support group
--HG--
branch : quitta-gsoc-2013
2013-07-16 04:58:54 +02:00
Quitta
ac5c8378bc Show single group and there users almost done
--HG--
branch : quitta-gsoc-2013
2013-07-15 21:18:51 +02:00
Quitta
8d08ff0db0 support group class added + list of support groups added!
--HG--
branch : quitta-gsoc-2013
2013-07-15 17:29:19 +02:00
Quitta
5a8f45f88c # ticket queues, though moving away from this approach
--HG--
branch : quitta-gsoc-2013
2013-07-14 22:33:09 +02:00
Quitta
b64d27a427 ticket queue base added
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branch : quitta-gsoc-2013
2013-07-14 16:38:36 +02:00
Quitta
6f43d4f003 Show single replies works, though the code for it is a bit ugly, have to refactor that though
--HG--
branch : quitta-gsoc-2013
2013-07-13 23:18:49 +02:00
Quitta
c1b7915219 show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
--HG--
branch : quitta-gsoc-2013
2013-07-13 18:04:40 +02:00
Quitta
5d2e9dbf96 use language ini files to select correct log thing
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branch : quitta-gsoc-2013
2013-07-13 16:41:52 +02:00
Quitta
c7e58da11f Show the logs in show_ticket_log
--HG--
branch : quitta-gsoc-2013
2013-07-13 03:46:15 +02:00
Quitta
a8ee2f46f6 started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
--HG--
branch : quitta-gsoc-2013
2013-07-12 20:10:17 +02:00
Quitta
aa26110823 added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
--HG--
branch : quitta-gsoc-2013
2013-07-12 19:43:33 +02:00
Quitta
bc238fba7a fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority.
DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.

--HG--
branch : quitta-gsoc-2013
2013-07-11 20:31:34 +02:00
Quitta
24b08104f9 added admin function to change setting + changed color of admin bg when they reply + some other fixes
--HG--
branch : quitta-gsoc-2013
2013-07-11 02:39:52 +02:00
Quitta
b1473fad58 ticket reply show correct username, this was harder then expected
--HG--
branch : quitta-gsoc-2013
2013-07-10 22:40:01 +02:00
Quitta
9003f4781a Refacoring of DBLayer seems to work now :)
--HG--
branch : quitta-gsoc-2013
2013-07-10 12:36:14 +02:00