Commit graph

117 commits

Author SHA1 Message Date
Quitta
785684f923 show ticket layout is done,though some unpleasant bugs turned up
--HG--
branch : quitta-gsoc-2013
2013-08-02 17:03:26 +02:00
Quitta
5aa33f49fb show ticket save before going to bed
--HG--
branch : quitta-gsoc-2013
2013-08-02 05:27:00 +02:00
Quitta
125a3b1f56 basis for show ticket
--HG--
branch : quitta-gsoc-2013
2013-08-01 23:10:26 +02:00
Quitta
2d1a07c787 added db parameter to the syncing
--HG--
branch : quitta-gsoc-2013
2013-08-01 18:20:40 +02:00
Quitta
1c6cdfd7a7 Added support group pages ingame layout + layout of the #menu's and managed to get a AMS-Home button in the top that would bring the page back to the dashboard!
--HG--
branch : quitta-gsoc-2013
2013-08-01 04:48:40 +02:00
DJanssens
c6040d2853 autologin works
--HG--
branch : quitta-gsoc-2013
2013-07-31 15:08:35 -07:00
DJanssens
2f8d97ae3b test
--HG--
branch : quitta-gsoc-2013
2013-07-31 13:03:12 -07:00
Quitta
c42c667827 made the config file more general + seemed some simple <br>'s in the textarea solved it! thank you mr wireshark!
--HG--
branch : quitta-gsoc-2013
2013-07-31 16:09:39 +02:00
Quitta
b768d1afb6 create ticket almost done, sadly textarea isn't really helping because can't specify #rows
--HG--
branch : quitta-gsoc-2013
2013-07-31 03:31:50 +02:00
Quitta
2f4a965bdb settings finished
--HG--
branch : quitta-gsoc-2013
2013-07-31 02:09:21 +02:00
Quitta
d47aadf768 settings page is starting to look nice
--HG--
branch : quitta-gsoc-2013
2013-07-31 01:19:57 +02:00
Quitta
a5fad36d5a finally got some basic layout starting to look good!
--HG--
branch : quitta-gsoc-2013
2013-07-30 20:18:01 +02:00
Quitta
0f38c39152 working o the basic layout
--HG--
branch : quitta-gsoc-2013
2013-07-30 19:13:32 +02:00
Quitta
a2e69be7d7 trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text.
--HG--
branch : quitta-gsoc-2013
2013-07-30 17:31:28 +02:00
Quitta
12baee2fcf fix for getting client working + possibly auto login for ingame part
--HG--
branch : quitta-gsoc-2013
2013-07-30 01:46:56 +02:00
Quitta
b12f630077 queue creator works also added a few extra default queues
--HG--
branch : quitta-gsoc-2013
2013-07-23 23:38:06 +02:00
Quitta
0410b104c1 Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)
--HG--
branch : quitta-gsoc-2013
2013-07-23 03:16:19 +02:00
Quitta
7fba0cab1c when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!
--HG--
branch : quitta-gsoc-2013
2013-07-22 22:58:12 +02:00
Quitta
6887ee889e updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
--HG--
branch : quitta-gsoc-2013
2013-07-22 20:33:34 +02:00
Quitta
63666aef9b showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
--HG--
branch : quitta-gsoc-2013
2013-07-22 18:22:21 +02:00
Quitta
d140af612e Forward works, though needs refinement! also is shown in ticket info bar
--HG--
branch : quitta-gsoc-2013
2013-07-22 14:51:42 +02:00
Quitta
3e5568e760 forgot to add tge class
--HG--
branch : quitta-gsoc-2013
2013-07-22 13:19:21 +02:00
Quitta
e9853f3262 Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
--HG--
branch : quitta-gsoc-2013
2013-07-21 17:56:24 +02:00
Quitta
46f2ad2274 made the todo queue
--HG--
branch : quitta-gsoc-2013
2013-07-21 15:38:22 +02:00
Quitta
fdef0d55dc People can assign and unassign to a ticket
--HG--
branch : quitta-gsoc-2013
2013-07-21 03:49:31 +02:00
Quitta
8f38980a00 in the show queue, it also shows the assigned users name :)
--HG--
branch : quitta-gsoc-2013
2013-07-20 14:45:05 +02:00
Quitta
6d8a79da5a base class for assigned added
--HG--
branch : quitta-gsoc-2013
2013-07-20 13:19:14 +02:00
Quitta
f41c9ab65e forgot to push the time-format in config file update! :)
--HG--
branch : quitta-gsoc-2013
2013-07-20 01:04:20 +02:00
Quitta
9d90043a76 fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
--HG--
branch : quitta-gsoc-2013
2013-07-19 23:36:34 +02:00
Quitta
f922b14e30 Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.

--HG--
branch : quitta-gsoc-2013
2013-07-19 16:30:58 +02:00
Quitta
19e26b93a9 Admins/Mods can post hidden replies!
--HG--
branch : quitta-gsoc-2013
2013-07-19 15:59:39 +02:00
Quitta
72d3925b20 Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
--HG--
branch : quitta-gsoc-2013
2013-07-19 11:56:39 +02:00
Quitta
895604e6ac Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
--HG--
branch : quitta-gsoc-2013
2013-07-19 03:05:12 +02:00
Quitta
a9cfd48df9 refactored to admin/mod + changed install file + added mod menu
--HG--
branch : quitta-gsoc-2013
2013-07-18 21:12:03 +02:00
Quitta
b1836e7944 changed system to mod/admin permissions, though there's still a bug in show_ticket
--HG--
branch : quitta-gsoc-2013
2013-07-18 12:43:33 +02:00
Quitta
be65b89d86 Deletion of support_groups is possible, on delete cascade is pretty cool :D
--HG--
branch : quitta-gsoc-2013
2013-07-16 17:43:55 +02:00
Quitta
2410160c63 Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
--HG--
branch : quitta-gsoc-2013
2013-07-16 16:43:58 +02:00
Quitta
465c9c531a It's now possible to add someone to a support group
--HG--
branch : quitta-gsoc-2013
2013-07-16 04:58:54 +02:00
Quitta
ac5c8378bc Show single group and there users almost done
--HG--
branch : quitta-gsoc-2013
2013-07-15 21:18:51 +02:00
Quitta
8d08ff0db0 support group class added + list of support groups added!
--HG--
branch : quitta-gsoc-2013
2013-07-15 17:29:19 +02:00
Quitta
5a8f45f88c # ticket queues, though moving away from this approach
--HG--
branch : quitta-gsoc-2013
2013-07-14 22:33:09 +02:00
Quitta
b64d27a427 ticket queue base added
--HG--
branch : quitta-gsoc-2013
2013-07-14 16:38:36 +02:00
Quitta
16de8b0f3b small fix to make it run on my server
--HG--
branch : quitta-gsoc-2013
2013-07-14 03:05:13 +02:00
Quitta
6f43d4f003 Show single replies works, though the code for it is a bit ugly, have to refactor that though
--HG--
branch : quitta-gsoc-2013
2013-07-13 23:18:49 +02:00
Quitta
c1b7915219 show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
--HG--
branch : quitta-gsoc-2013
2013-07-13 18:04:40 +02:00
Quitta
26faa286bf don't show the textarea for reply when ticket is closed.
--HG--
branch : quitta-gsoc-2013
2013-07-13 17:11:54 +02:00
Quitta
5d2e9dbf96 use language ini files to select correct log thing
--HG--
branch : quitta-gsoc-2013
2013-07-13 16:41:52 +02:00
Quitta
c7e58da11f Show the logs in show_ticket_log
--HG--
branch : quitta-gsoc-2013
2013-07-13 03:46:15 +02:00
Quitta
a8ee2f46f6 started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
--HG--
branch : quitta-gsoc-2013
2013-07-12 20:10:17 +02:00
Quitta
aa26110823 added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
--HG--
branch : quitta-gsoc-2013
2013-07-12 19:43:33 +02:00