{block name=content}
Todo tickets All tickets All open tickets Ticket Archive Not Assigned Tickets

Ticket Queue: {$queue_view}

{/block}
{if isset($ACTION_RESULT)}

Tickets

Show tickets to : or

{foreach from=$tickets item=ticket} {/foreach}
ID Title Assigned Timestamp Category Status SupportGroup Actions
{$ticket.tId} {$ticket.title} {if $ticket.assignedText neq ""} {$ticket.assignedText}{else} {$not_assigned} {/if} {$ticket.timestamp} {$ticket.category} {if $ticket.status eq 0}{else if $ticket.status eq 1}{else if $ticket.status eq 2}{/if}{$ticket.statusText} {if $ticket.forwardedGroupName eq "0"} {$public_sgroup} {else} {$ticket.forwardedGroupName} {/if} {if $ticket.assigned eq 0}
{else if $ticket.assigned eq $user_id}
{/if}

{foreach from=$links item=link} {/foreach}
«{$link}»
{if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_ASSIGNED"}

{$success_assigned}

{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_UNASSIGNED"}

{$success_unassigned}

{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "TICKET_NOT_EXISTING"}

{$ticket_not_existing}

{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "ALREADY_ASSIGNED"}

{$ticket_already_assigned}

{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "NOT_ASSIGNED"}

{$ticket_not_assigned}

{/if}
{/if}