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478 lines
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<title>Ryzom Account Management System: Forwarded Class Reference</title>
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<div id="projectname">Ryzom Account Management System
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 <span id="projectnumber">1.0</span>
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<a href="#pub-methods">Public Member Functions</a> |
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<a href="#pub-static-methods">Static Public Member Functions</a> |
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<a href="#pri-attribs">Private Attributes</a> </div>
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<div class="headertitle">
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<div class="title">Forwarded Class Reference</div> </div>
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</div><!--header-->
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<div class="contents">
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<!-- doxytag: class="Forwarded" -->
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<p>Handles the forwarding of a ticket to a support_group.
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<a href="classForwarded.html#details">More...</a></p>
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<table class="memberdecls">
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<tr><td colspan="2"><h2><a name="pub-methods"></a>
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Public Member Functions</h2></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#a095c5d389db211932136b53f25f39685">__construct</a> ()</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">A constructor. <a href="#a095c5d389db211932136b53f25f39685"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#a8bdfe0a5256e35367225bcd6d278ef21">set</a> ($values)</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">sets the object's attributes. <a href="#a8bdfe0a5256e35367225bcd6d278ef21"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#a435e7d7525d4bcd0ed5e34a469f3adf6">create</a> ()</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">creates a new 'forwarded' entry. <a href="#a435e7d7525d4bcd0ed5e34a469f3adf6"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#a13bdffdd926f26b825ea57066334ff01">delete</a> ()</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">deletes an existing 'forwarded' entry. <a href="#a13bdffdd926f26b825ea57066334ff01"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#a689011be59ec3d216ebe6852f07ab37f">load</a> ($ticket_id)</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">loads the object's attributes. <a href="#a689011be59ec3d216ebe6852f07ab37f"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#a4f44e7bc9de772c21b4304d11e87bf16">getGroup</a> ()</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">get group attribute of the object. <a href="#a4f44e7bc9de772c21b4304d11e87bf16"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#a42ddf34a72af750b7013fa309b67e46c">getTicket</a> ()</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">get ticket attribute of the object. <a href="#a42ddf34a72af750b7013fa309b67e46c"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#a3116db27c2e2f33cbb10a9488db34da3">setGroup</a> ($g)</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">set group attribute of the object. <a href="#a3116db27c2e2f33cbb10a9488db34da3"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#a47c6ae5b3cd713fdbf0a7f4d568b7c27">setTicket</a> ($t)</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">set ticket attribute of the object. <a href="#a47c6ae5b3cd713fdbf0a7f4d568b7c27"></a><br/></td></tr>
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<tr><td colspan="2"><h2><a name="pub-static-methods"></a>
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Static Public Member Functions</h2></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top">static </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#aa6f01e425a0f845ce55c2d90aeb11db0">forwardTicket</a> ($group_id, $ticket_id)</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">Forward a ticket to a group, also removes the previous group where it was forwarded to. <a href="#aa6f01e425a0f845ce55c2d90aeb11db0"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top">static </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#a4de002d45322cf62ce493f49933d33bd">getSGroupOfTicket</a> ($ticket_id)</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">get the id of the group a ticket is forwarded to. <a href="#a4de002d45322cf62ce493f49933d33bd"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top">static </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#ac1fa2045188edf04b07c523e1c6f68a0">isForwarded</a> ($ticket_id)</td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">check if the ticket is forwarded <a href="#ac1fa2045188edf04b07c523e1c6f68a0"></a><br/></td></tr>
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<tr><td colspan="2"><h2><a name="pri-attribs"></a>
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Private Attributes</h2></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#ad530a85733b0ec1dc321859fd8faa0dc">$group</a></td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">The id of the group to which the ticket is being forwarded. <a href="#ad530a85733b0ec1dc321859fd8faa0dc"></a><br/></td></tr>
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<tr><td class="memItemLeft" align="right" valign="top"> </td><td class="memItemRight" valign="bottom"><a class="el" href="classForwarded.html#abf7832c7c53a3be2ca8a8fc305006bb0">$ticket</a></td></tr>
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<tr><td class="mdescLeft"> </td><td class="mdescRight">The id of the ticket being forwarded. <a href="#abf7832c7c53a3be2ca8a8fc305006bb0"></a><br/></td></tr>
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</table>
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<hr/><a name="details" id="details"></a><h2>Detailed Description</h2>
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<div class="textblock"><p>Handles the forwarding of a ticket to a support_group. </p>
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<p>This is being used to transfer tickets to different groups (eg Developers, Website-Team, SupportGroup etc..) The idea is that someone can easily forward a ticket to a group and by doing that, the moderators that are in that group will receive the ticket in their todo queue. </p>
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<dl class="author"><dt><b>Author:</b></dt><dd>Daan Janssens, mentored by Matthew Lagoe </dd></dl>
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</div><hr/><h2>Constructor & Destructor Documentation</h2>
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<a class="anchor" id="a095c5d389db211932136b53f25f39685"></a><!-- doxytag: member="Forwarded::__construct" ref="a095c5d389db211932136b53f25f39685" args="()" -->
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<div class="memitem">
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<div class="memproto">
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<table class="memname">
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<tr>
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<td class="memname"><a class="el" href="classForwarded.html#a095c5d389db211932136b53f25f39685">__construct</a> </td>
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<td>(</td>
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<td class="paramname"></td><td>)</td>
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<td></td>
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</tr>
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</table>
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</div>
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<div class="memdoc">
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<p>A constructor. </p>
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<p>Empty constructor </p>
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</div>
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</div>
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<hr/><h2>Member Function Documentation</h2>
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<a class="anchor" id="a435e7d7525d4bcd0ed5e34a469f3adf6"></a><!-- doxytag: member="Forwarded::create" ref="a435e7d7525d4bcd0ed5e34a469f3adf6" args="()" -->
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<div class="memitem">
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<div class="memproto">
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<table class="memname">
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<tr>
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<td class="memname"><a class="el" href="classForwarded.html#a435e7d7525d4bcd0ed5e34a469f3adf6">create</a> </td>
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<td>(</td>
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<td class="paramname"></td><td>)</td>
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<td></td>
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</tr>
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</table>
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</div>
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<div class="memdoc">
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<p>creates a new 'forwarded' entry. </p>
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<p>this method will use the object's attributes for creating a new 'forwarded' entry in the database. </p>
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</div>
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</div>
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<a class="anchor" id="a13bdffdd926f26b825ea57066334ff01"></a><!-- doxytag: member="Forwarded::delete" ref="a13bdffdd926f26b825ea57066334ff01" args="()" -->
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<div class="memitem">
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<div class="memproto">
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<table class="memname">
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<tr>
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<td class="memname"><a class="el" href="classForwarded.html#a13bdffdd926f26b825ea57066334ff01">delete</a> </td>
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<td>(</td>
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<td class="paramname"></td><td>)</td>
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<td></td>
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</tr>
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</table>
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</div>
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<div class="memdoc">
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<p>deletes an existing 'forwarded' entry. </p>
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<p>this method will use the object's attributes for deleting an existing 'forwarded' entry in the database. </p>
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</div>
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</div>
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<a class="anchor" id="aa6f01e425a0f845ce55c2d90aeb11db0"></a><!-- doxytag: member="Forwarded::forwardTicket" ref="aa6f01e425a0f845ce55c2d90aeb11db0" args="($group_id, $ticket_id)" -->
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<div class="memitem">
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<div class="memproto">
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<table class="memname">
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<tr>
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<td class="memname">static <a class="el" href="classForwarded.html#aa6f01e425a0f845ce55c2d90aeb11db0">forwardTicket</a> </td>
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<td>(</td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>group_id</em>, </td>
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</tr>
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<tr>
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<td class="paramkey"></td>
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<td></td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>ticket_id</em> </td>
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</tr>
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<tr>
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<td></td>
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<td>)</td>
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<td></td><td><code> [static]</code></td>
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</tr>
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</table>
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</div>
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<div class="memdoc">
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<p>Forward a ticket to a group, also removes the previous group where it was forwarded to. </p>
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<p>It will first check if the ticket is already forwarded, if that's the case, it will delete that entry. Afterwards it creates the new forward entry </p>
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<dl class="params"><dt><b>Parameters:</b></dt><dd>
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<table class="params">
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<tr><td class="paramname">$group_id</td><td>the id of the support group we want to forward the ticket to. </td></tr>
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<tr><td class="paramname">$ticket_id</td><td>the id of the ticket. </td></tr>
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</table>
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</dd>
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</dl>
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<dl class="return"><dt><b>Returns:</b></dt><dd>A string, if assigning succeedded "SUCCESS_FORWARDED" will be returned. </dd></dl>
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</div>
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</div>
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<a class="anchor" id="a4f44e7bc9de772c21b4304d11e87bf16"></a><!-- doxytag: member="Forwarded::getGroup" ref="a4f44e7bc9de772c21b4304d11e87bf16" args="()" -->
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<div class="memitem">
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<div class="memproto">
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<table class="memname">
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<tr>
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<td class="memname"><a class="el" href="classForwarded.html#a4f44e7bc9de772c21b4304d11e87bf16">getGroup</a> </td>
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<td>(</td>
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<td class="paramname"></td><td>)</td>
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<td></td>
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</tr>
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</table>
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<div class="memdoc">
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<p>get group attribute of the object. </p>
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</div>
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</div>
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<a class="anchor" id="a4de002d45322cf62ce493f49933d33bd"></a><!-- doxytag: member="Forwarded::getSGroupOfTicket" ref="a4de002d45322cf62ce493f49933d33bd" args="($ticket_id)" -->
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<div class="memitem">
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<div class="memproto">
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<table class="memname">
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<tr>
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<td class="memname">static <a class="el" href="classForwarded.html#a4de002d45322cf62ce493f49933d33bd">getSGroupOfTicket</a> </td>
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<td>(</td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>ticket_id</em></td><td>)</td>
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<td><code> [static]</code></td>
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</tr>
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</table>
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</div>
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<div class="memdoc">
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<p>get the id of the group a ticket is forwarded to. </p>
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<dl class="params"><dt><b>Parameters:</b></dt><dd>
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<table class="params">
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<tr><td class="paramname">$ticket_id</td><td>the id of the ticket. </td></tr>
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</table>
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</dd>
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</dl>
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<dl class="return"><dt><b>Returns:</b></dt><dd>the id of the group </dd></dl>
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</div>
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</div>
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<a class="anchor" id="a42ddf34a72af750b7013fa309b67e46c"></a><!-- doxytag: member="Forwarded::getTicket" ref="a42ddf34a72af750b7013fa309b67e46c" args="()" -->
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<tr>
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<td class="memname"><a class="el" href="classForwarded.html#a42ddf34a72af750b7013fa309b67e46c">getTicket</a> </td>
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<td>(</td>
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<td class="paramname"></td><td>)</td>
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<td></td>
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</tr>
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</table>
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<div class="memdoc">
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<p>get ticket attribute of the object. </p>
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</div>
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</div>
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<a class="anchor" id="ac1fa2045188edf04b07c523e1c6f68a0"></a><!-- doxytag: member="Forwarded::isForwarded" ref="ac1fa2045188edf04b07c523e1c6f68a0" args="($ticket_id)" -->
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<div class="memitem">
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<div class="memproto">
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<table class="memname">
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<tr>
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<td class="memname">static <a class="el" href="classForwarded.html#ac1fa2045188edf04b07c523e1c6f68a0">isForwarded</a> </td>
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<td>(</td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>ticket_id</em></td><td>)</td>
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<td><code> [static]</code></td>
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</tr>
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</table>
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</div>
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<div class="memdoc">
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<p>check if the ticket is forwarded </p>
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<dl class="params"><dt><b>Parameters:</b></dt><dd>
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<table class="params">
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<tr><td class="paramname">$ticket_id</td><td>the id of the ticket. </td></tr>
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</table>
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</dd>
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</dl>
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<dl class="return"><dt><b>Returns:</b></dt><dd>returns true if the ticket is forwarded, else return false; </dd></dl>
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</div>
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</div>
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<a class="anchor" id="a689011be59ec3d216ebe6852f07ab37f"></a><!-- doxytag: member="Forwarded::load" ref="a689011be59ec3d216ebe6852f07ab37f" args="($ticket_id)" -->
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<td class="memname"><a class="el" href="classForwarded.html#a689011be59ec3d216ebe6852f07ab37f">load</a> </td>
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<td>(</td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>ticket_id</em></td><td>)</td>
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<td></td>
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<p>loads the object's attributes. </p>
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<p>loads the object's attributes by giving a ticket_id, it will put the matching group_id and the ticket_id into the attributes. </p>
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<dl class="params"><dt><b>Parameters:</b></dt><dd>
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<table class="params">
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<tr><td class="paramname">$ticket_id</td><td>the id of the ticket that should be loaded </td></tr>
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</table>
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</dd>
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</dl>
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<a class="anchor" id="a8bdfe0a5256e35367225bcd6d278ef21"></a><!-- doxytag: member="Forwarded::set" ref="a8bdfe0a5256e35367225bcd6d278ef21" args="($values)" -->
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<td class="memname"><a class="el" href="classForwarded.html#a8bdfe0a5256e35367225bcd6d278ef21">set</a> </td>
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<td>(</td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>values</em></td><td>)</td>
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<td></td>
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<div class="memdoc">
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<p>sets the object's attributes. </p>
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<dl class="params"><dt><b>Parameters:</b></dt><dd>
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<table class="params">
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<tr><td class="paramname">$values</td><td>should be an array of the form array('Group' => group_id, '<a class="el" href="classTicket.html" title="class that handles most ticket related functions.">Ticket</a>' => ticket_id). </td></tr>
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</table>
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</dd>
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</dl>
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<a class="anchor" id="a3116db27c2e2f33cbb10a9488db34da3"></a><!-- doxytag: member="Forwarded::setGroup" ref="a3116db27c2e2f33cbb10a9488db34da3" args="($g)" -->
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<td class="memname"><a class="el" href="classForwarded.html#a3116db27c2e2f33cbb10a9488db34da3">setGroup</a> </td>
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<td>(</td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>g</em></td><td>)</td>
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<td></td>
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</tr>
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<div class="memdoc">
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<p>set group attribute of the object. </p>
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<dl class="params"><dt><b>Parameters:</b></dt><dd>
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<table class="params">
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<tr><td class="paramname">$g</td><td>integer id of the group </td></tr>
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</table>
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</dd>
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</dl>
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</div>
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</div>
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<a class="anchor" id="a47c6ae5b3cd713fdbf0a7f4d568b7c27"></a><!-- doxytag: member="Forwarded::setTicket" ref="a47c6ae5b3cd713fdbf0a7f4d568b7c27" args="($t)" -->
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<td class="memname"><a class="el" href="classForwarded.html#a47c6ae5b3cd713fdbf0a7f4d568b7c27">setTicket</a> </td>
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<td>(</td>
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<td class="paramtype">$ </td>
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<td class="paramname"><em>t</em></td><td>)</td>
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<td></td>
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</tr>
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</table>
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<div class="memdoc">
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<p>set ticket attribute of the object. </p>
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<dl class="params"><dt><b>Parameters:</b></dt><dd>
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<table class="params">
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<tr><td class="paramname">$t</td><td>integer id of the ticket </td></tr>
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</table>
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</dd>
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</dl>
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</div>
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</div>
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<hr/><h2>Field Documentation</h2>
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<a class="anchor" id="ad530a85733b0ec1dc321859fd8faa0dc"></a><!-- doxytag: member="Forwarded::$group" ref="ad530a85733b0ec1dc321859fd8faa0dc" args="" -->
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<td class="memname">$group<code> [private]</code></td>
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</tr>
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</table>
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</div>
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<div class="memdoc">
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<p>The id of the group to which the ticket is being forwarded. </p>
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</div>
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</div>
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<a class="anchor" id="abf7832c7c53a3be2ca8a8fc305006bb0"></a><!-- doxytag: member="Forwarded::$ticket" ref="abf7832c7c53a3be2ca8a8fc305006bb0" args="" -->
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<td class="memname">$ticket<code> [private]</code></td>
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</tr>
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</table>
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</div>
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<div class="memdoc">
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<p>The id of the ticket being forwarded. </p>
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</div>
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</div>
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<hr/>The documentation for this class was generated from the following file:<ul>
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<li>/home/daan/ryzom/ryzomcore/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/<a class="el" href="forwarded_8php.html">forwarded.php</a></li>
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</ul>
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