Quitta
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b765b0133d
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made 3 options for incomming mail: reply on ticket, new ticket and nothing related to that. When it's nothing related to that the mail will stay in the mailbox untill it get's manually read and deleted!
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2013-08-17 19:07:00 +02:00 |
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Quitta
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993973441a
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creating new tickets over email works
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2013-08-17 03:06:22 +02:00 |
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Quitta
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70fdf0dc74
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Hanle multiple mailaccounts
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2013-08-16 22:24:11 +02:00 |
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Quitta
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420454f7f3
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sending mail with supportgroup ID is possible
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2013-08-16 21:43:39 +02:00 |
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Quitta
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141f40835f
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Functionality to modify mailsettings of a support group.
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2013-08-16 05:37:38 +02:00 |
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Quitta
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e169978d13
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add email related stuff to support groups
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2013-08-16 03:40:59 +02:00 |
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Quitta
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759ee63e9f
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ticket mail system basis works
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2013-08-13 17:16:43 +02:00 |
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Quitta
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9ac1f5ffb4
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ticket hanling function added
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2013-08-12 23:56:58 +02:00 |
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Quitta
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188552a135
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not sure if I should keep the task creation or not, will ask Botanic tomorrow
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2013-08-12 05:14:00 +02:00 |
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Quitta
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7206e19c20
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ready to do the imap part
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2013-08-12 01:11:48 +02:00 |
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Quitta
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0d57ff53e8
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basis seems to run in terminal, however mail() doesn't work yet
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2013-08-11 03:55:07 +02:00 |
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Quitta
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74cfcdaac2
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ready for testing the send mail functionality :)
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2013-08-11 02:29:31 +02:00 |
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Quitta
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784fd5ecea
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updates to the mail_handler
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2013-08-10 13:59:36 +02:00 |
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Quitta
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6b4deea068
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added mail_handler class (from Botanic) still needs to be reworked + added show queue template
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2013-08-10 01:46:21 +02:00 |
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Quitta
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7a051a8068
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more elements per page!
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2013-08-06 06:07:49 +02:00 |
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Quitta
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2d863042e5
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I think I'm done refactoring the queues
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2013-08-06 01:00:17 +02:00 |
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Quitta
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c38605f74c
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refactor queue's part 1
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2013-08-05 22:35:22 +02:00 |
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Quitta
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528f6d858a
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refactoring webusers.php
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2013-08-05 17:31:36 +02:00 |
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Quitta
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e5d5cfe0cc
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pagination seems to work! :)
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2013-08-05 05:27:19 +02:00 |
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Quitta
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d1795c32f8
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generic pagination with debugging for testing it atm
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2013-08-05 04:37:20 +02:00 |
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Quitta
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7fea272d82
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Pagination class added, not tested yet :D
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2013-08-04 20:27:07 +02:00 |
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Quitta
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dee33cda06
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color scheme configuration with colors loaed from ingame_layout.ini
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2013-08-03 05:00:39 +02:00 |
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Quitta
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2ab086183d
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fixed assigning/unassigning and sending empty messages
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2013-08-03 04:00:41 +02:00 |
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Quitta
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1de3c2b40c
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log + reply ingame page
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2013-08-02 19:43:43 +02:00 |
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Quitta
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3c2b2ef53d
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added db parameter to the syncing
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2013-08-01 18:20:40 +02:00 |
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DJanssens
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70a98da8a8
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autologin works
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2013-07-31 15:08:35 -07:00 |
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Quitta
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8903abf8d8
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trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text.
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2013-07-30 17:31:28 +02:00 |
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Quitta
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0bf8c4d526
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fix for getting client working + possibly auto login for ingame part
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2013-07-30 01:46:56 +02:00 |
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Quitta
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6d5db47669
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queue creator works also added a few extra default queues
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2013-07-23 23:38:06 +02:00 |
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Quitta
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5ece94a577
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when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!
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2013-07-22 22:58:12 +02:00 |
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Quitta
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d34f9378c5
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updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
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2013-07-22 20:33:34 +02:00 |
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Quitta
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f37483c357
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showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
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2013-07-22 18:22:21 +02:00 |
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Quitta
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95806fa9f4
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Forward works, though needs refinement! also is shown in ticket info bar
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2013-07-22 14:51:42 +02:00 |
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Quitta
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84e6a8290f
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forgot to add tge class
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2013-07-22 13:19:21 +02:00 |
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Quitta
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d2578c7589
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Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
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2013-07-21 17:56:24 +02:00 |
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Quitta
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10e98deade
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made the todo queue
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2013-07-21 15:38:22 +02:00 |
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Quitta
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e50cfa46a1
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People can assign and unassign to a ticket
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2013-07-21 03:49:31 +02:00 |
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Quitta
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3e049aa0c8
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in the show queue, it also shows the assigned users name :)
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2013-07-20 14:45:05 +02:00 |
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Quitta
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4898e8a6af
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base class for assigned added
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2013-07-20 13:19:14 +02:00 |
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Quitta
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7fe955affd
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forgot to push the time-format in config file update! :)
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2013-07-20 01:04:20 +02:00 |
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Quitta
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d8c10c658c
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fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
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2013-07-19 23:36:34 +02:00 |
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Quitta
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50f32e5e1c
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Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.
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2013-07-19 16:30:58 +02:00 |
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Quitta
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b54d74ea81
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Admins/Mods can post hidden replies!
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2013-07-19 15:59:39 +02:00 |
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Quitta
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6ec1450d26
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Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
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2013-07-19 03:05:12 +02:00 |
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Quitta
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bbe74c8fba
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refactored to admin/mod + changed install file + added mod menu
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2013-07-18 21:12:03 +02:00 |
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Quitta
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b994a8279d
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changed system to mod/admin permissions, though there's still a bug in show_ticket
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2013-07-18 12:43:33 +02:00 |
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Quitta
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8353b2a99a
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Deletion of support_groups is possible, on delete cascade is pretty cool :D
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2013-07-16 17:43:55 +02:00 |
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Quitta
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5b7f0fe95e
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Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
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2013-07-16 16:43:58 +02:00 |
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Quitta
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b0564d35d8
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It's now possible to add someone to a support group
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2013-07-16 04:58:54 +02:00 |
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Quitta
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f0da13a60e
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Show single group and there users almost done
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2013-07-15 21:18:51 +02:00 |
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