Commit graph

118 commits

Author SHA1 Message Date
Quitta
b765b0133d made 3 options for incomming mail: reply on ticket, new ticket and nothing related to that. When it's nothing related to that the mail will stay in the mailbox untill it get's manually read and deleted! 2013-08-17 19:07:00 +02:00
Quitta
993973441a creating new tickets over email works 2013-08-17 03:06:22 +02:00
Quitta
70fdf0dc74 Hanle multiple mailaccounts 2013-08-16 22:24:11 +02:00
Quitta
420454f7f3 sending mail with supportgroup ID is possible 2013-08-16 21:43:39 +02:00
Quitta
141f40835f Functionality to modify mailsettings of a support group. 2013-08-16 05:37:38 +02:00
Quitta
e169978d13 add email related stuff to support groups 2013-08-16 03:40:59 +02:00
Quitta
759ee63e9f ticket mail system basis works 2013-08-13 17:16:43 +02:00
Quitta
9ac1f5ffb4 ticket hanling function added 2013-08-12 23:56:58 +02:00
Quitta
188552a135 not sure if I should keep the task creation or not, will ask Botanic tomorrow 2013-08-12 05:14:00 +02:00
Quitta
7206e19c20 ready to do the imap part 2013-08-12 01:11:48 +02:00
Quitta
0d57ff53e8 basis seems to run in terminal, however mail() doesn't work yet 2013-08-11 03:55:07 +02:00
Quitta
74cfcdaac2 ready for testing the send mail functionality :) 2013-08-11 02:29:31 +02:00
Quitta
784fd5ecea updates to the mail_handler 2013-08-10 13:59:36 +02:00
Quitta
6b4deea068 added mail_handler class (from Botanic) still needs to be reworked + added show queue template 2013-08-10 01:46:21 +02:00
Quitta
7a051a8068 more elements per page! 2013-08-06 06:07:49 +02:00
Quitta
2d863042e5 I think I'm done refactoring the queues 2013-08-06 01:00:17 +02:00
Quitta
c38605f74c refactor queue's part 1 2013-08-05 22:35:22 +02:00
Quitta
528f6d858a refactoring webusers.php 2013-08-05 17:31:36 +02:00
Quitta
e5d5cfe0cc pagination seems to work! :) 2013-08-05 05:27:19 +02:00
Quitta
d1795c32f8 generic pagination with debugging for testing it atm 2013-08-05 04:37:20 +02:00
Quitta
7fea272d82 Pagination class added, not tested yet :D 2013-08-04 20:27:07 +02:00
Quitta
dee33cda06 color scheme configuration with colors loaed from ingame_layout.ini 2013-08-03 05:00:39 +02:00
Quitta
2ab086183d fixed assigning/unassigning and sending empty messages 2013-08-03 04:00:41 +02:00
Quitta
1de3c2b40c log + reply ingame page 2013-08-02 19:43:43 +02:00
Quitta
3c2b2ef53d added db parameter to the syncing 2013-08-01 18:20:40 +02:00
DJanssens
70a98da8a8 autologin works 2013-07-31 15:08:35 -07:00
Quitta
8903abf8d8 trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text. 2013-07-30 17:31:28 +02:00
Quitta
0bf8c4d526 fix for getting client working + possibly auto login for ingame part 2013-07-30 01:46:56 +02:00
Quitta
6d5db47669 queue creator works also added a few extra default queues 2013-07-23 23:38:06 +02:00
Quitta
5ece94a577 when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically! 2013-07-22 22:58:12 +02:00
Quitta
d34f9378c5 updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged! 2013-07-22 20:33:34 +02:00
Quitta
f37483c357 showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary! 2013-07-22 18:22:21 +02:00
Quitta
95806fa9f4 Forward works, though needs refinement! also is shown in ticket info bar 2013-07-22 14:51:42 +02:00
Quitta
84e6a8290f forgot to add tge class 2013-07-22 13:19:21 +02:00
Quitta
d2578c7589 Big Query that makes it possible to see the todo list, also had to fix the assign/unassign 2013-07-21 17:56:24 +02:00
Quitta
10e98deade made the todo queue 2013-07-21 15:38:22 +02:00
Quitta
e50cfa46a1 People can assign and unassign to a ticket 2013-07-21 03:49:31 +02:00
Quitta
3e049aa0c8 in the show queue, it also shows the assigned users name :) 2013-07-20 14:45:05 +02:00
Quitta
4898e8a6af base class for assigned added 2013-07-20 13:19:14 +02:00
Quitta
7fe955affd forgot to push the time-format in config file update! :) 2013-07-20 01:04:20 +02:00
Quitta
d8c10c658c fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess 2013-07-19 23:36:34 +02:00
Quitta
50f32e5e1c Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.
2013-07-19 16:30:58 +02:00
Quitta
b54d74ea81 Admins/Mods can post hidden replies! 2013-07-19 15:59:39 +02:00
Quitta
6ec1450d26 Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible! 2013-07-19 03:05:12 +02:00
Quitta
bbe74c8fba refactored to admin/mod + changed install file + added mod menu 2013-07-18 21:12:03 +02:00
Quitta
b994a8279d changed system to mod/admin permissions, though there's still a bug in show_ticket 2013-07-18 12:43:33 +02:00
Quitta
8353b2a99a Deletion of support_groups is possible, on delete cascade is pretty cool :D 2013-07-16 17:43:55 +02:00
Quitta
5b7f0fe95e Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind! 2013-07-16 16:43:58 +02:00
Quitta
b0564d35d8 It's now possible to add someone to a support group 2013-07-16 04:58:54 +02:00
Quitta
f0da13a60e Show single group and there users almost done 2013-07-15 21:18:51 +02:00