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https://port.numenaute.org/aleajactaest/khanat-opennel-code.git
synced 2024-11-11 17:59:03 +00:00
fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
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parent
16fa7aa7dc
commit
9e86017a65
6 changed files with 17 additions and 24 deletions
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@ -45,8 +45,7 @@ class Gui_Elements{
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}
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}
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public static function time_elapsed_string($ptime){
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public static function time_elapsed_string($ptime){
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$ptime = DateTime::createFromFormat('m-d-Y H:i:s', $ptime)->getTimestamp();
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$ptime = strtotime($ptime);
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$etime = time() - $ptime;
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$etime = time() - $ptime;
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@ -3,6 +3,13 @@ class Ticket_Queue{
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protected $queueElements;
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protected $queueElements;
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public function loadAllNotAssignedTickets(){
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$dbl = new DBLayer("lib");
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$statement = $dbl->executeWithoutParams("SELECT ticket . * FROM ticket LEFT JOIN assigned ON ticket.TId = assigned.Ticket WHERE assigned.Ticket IS NULL");
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$rows = $statement->fetchAll();
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$this->setQueue($rows);
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}
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public function loadAllOpenTickets(){
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public function loadAllOpenTickets(){
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$dbl = new DBLayer("lib");
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$dbl = new DBLayer("lib");
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$statement = $dbl->executeWithoutParams("SELECT * FROM ticket INNER JOIN ticket_user ON ticket.Author = ticket_user.TUserId and ticket.Status!=3");
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$statement = $dbl->executeWithoutParams("SELECT * FROM ticket INNER JOIN ticket_user ON ticket.Author = ticket_user.TUserId and ticket.Status!=3");
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@ -1,11 +0,0 @@
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<?php
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class Ticket_Queue_csr extends Ticket_Queue{
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public function loadAllNewCsrTickets(){
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$dbl = new DBLayer("lib");
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$statement = $dbl->executeWithoutParams("SELECT ticket . * FROM ticket LEFT JOIN assigned ON ticket.TId = assigned.Ticket WHERE assigned.Ticket IS NULL");
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$rows = $statement->fetchAll();
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$this->setQueue($rows);
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}
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}
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@ -2,16 +2,10 @@
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class Ticket_Queue_Handler{
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class Ticket_Queue_Handler{
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public static function getTickets($input,$permission){
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public static function getTickets($input){
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switch($permission){
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case 2:
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$queue = new Ticket_Queue();
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$queue = new Ticket_Queue_Csr();
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break;
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case 3:
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// $queue = new Ticket_Queue_Dev();
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break;
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}
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switch ($input){
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switch ($input){
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case "all_open":
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case "all_open":
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@ -20,6 +14,9 @@ class Ticket_Queue_Handler{
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case "archive":
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case "archive":
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$queue->loadAllClosedTickets();
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$queue->loadAllClosedTickets();
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break;
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break;
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case "not_assigned":
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$queue->loadAllNotAssignedTickets();
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break;
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default:
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default:
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return "ERROR";
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return "ERROR";
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}
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}
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@ -7,7 +7,7 @@ function show_queue(){
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if( Ticket_User::isMod($_SESSION['ticket_user'])){
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if( Ticket_User::isMod($_SESSION['ticket_user'])){
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$result['queue_action'] = filter_var($_GET['get'], FILTER_SANITIZE_STRING);
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$result['queue_action'] = filter_var($_GET['get'], FILTER_SANITIZE_STRING);
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$queueArray = Ticket_Queue_Handler::getTickets($result['queue_action'],2);
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$queueArray = Ticket_Queue_Handler::getTickets($result['queue_action']);
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if ($queueArray != "ERROR"){
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if ($queueArray != "ERROR"){
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$result['tickets'] = Gui_Elements::make_table($queueArray, Array("getTId","getTitle","getTimestamp","getAuthor()->getExternId","getTicket_Category()->getName","getStatus","getStatusText"), Array("tId","title","timestamp","authorExtern","category","status","statusText"));
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$result['tickets'] = Gui_Elements::make_table($queueArray, Array("getTId","getTitle","getTimestamp","getAuthor()->getExternId","getTicket_Category()->getName","getStatus","getStatusText"), Array("tId","title","timestamp","authorExtern","category","status","statusText"));
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@ -55,6 +55,7 @@
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<li class="divider"></li>
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<li class="divider"></li>
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<li><a href="index.php?page=show_queue&get=all_open">All open tickets</a></li>
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<li><a href="index.php?page=show_queue&get=all_open">All open tickets</a></li>
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<li><a href="index.php?page=show_queue&get=archive">Ticket Archive</a></li>
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<li><a href="index.php?page=show_queue&get=archive">Ticket Archive</a></li>
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<li><a href="index.php?page=show_queue&get=not_assigned">Not Assigned Tickets</a></li>
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<li class="divider"></li>
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<li class="divider"></li>
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</ul>
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</ul>
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</div>
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</div>
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