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306 commits

Author SHA1 Message Date
Quitta
b1926fbec3 added language support however, something is broken :/ 
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branch : quitta-gsoc-2013
 2013-08-26 11:34:51 +02:00
Quitta
1a81a7810f mailing refactored 
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branch : quitta-gsoc-2013
 2013-08-26 05:37:55 +02:00
Quitta
508545248a #mailing languages setup 
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branch : quitta-gsoc-2013
 2013-08-25 17:49:01 +02:00
Quitta
70732ffd42 rewrote language handling + language is now stored in the db and the value is based on the users language flag clicked (or default) or the ingame language 
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branch : quitta-gsoc-2013
 2013-08-25 06:27:44 +02:00
Quitta
0e0ce112bb receive messages setting is added to the ingame layout 
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branch : quitta-gsoc-2013
 2013-08-25 01:22:24 +02:00
Quitta
df4d97fa98 Inagme layout for modifying group email stuff is fixed 
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branch : quitta-gsoc-2013
 2013-08-24 17:19:46 +02:00
Quitta
7f8c0f8380 Fixed sgroup_liist ingame layout.. 
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branch : quitta-gsoc-2013
 2013-08-24 15:56:16 +02:00
Quitta
3bebfe4492 put mail cron related debug info into a log file specified in config.php 
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branch : quitta-gsoc-2013
 2013-08-20 04:33:23 +02:00
Quitta
ebce7ae90c fixing a lot of mail bug problems 
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branch : quitta-gsoc-2013
 2013-08-20 02:08:12 +02:00
Quitta
d1c1740741 Added encryption by using the openSSL functionality to encrypt the email passwords in the db 
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branch : quitta-gsoc-2013
 2013-08-19 20:22:01 +02:00
Quitta
5174764f2d Users can specify if they want to receive or dont want to receive tickt updates! 
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branch : quitta-gsoc-2013
 2013-08-19 00:02:55 +02:00
Quitta
f0f08fc374 fixed dirty error in queue's that didn't allow me to assing/unassign after creating a queue 
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branch : quitta-gsoc-2013
 2013-08-18 03:39:35 +02:00
Quitta
f8d19762fe fixed some nasty errors + made it show the entire replied message 
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branch : quitta-gsoc-2013
 2013-08-18 02:49:58 +02:00
Quitta
ba2c506120 response is being sent from the correct support group atm 
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branch : quitta-gsoc-2013
 2013-08-18 02:17:02 +02:00
Quitta
69192712a0 made 3 options for incomming mail: reply on ticket, new ticket and nothing related to that. When it's nothing related to that the mail will stay in the mailbox untill it get's manually read and deleted! 
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branch : quitta-gsoc-2013
 2013-08-17 19:07:00 +02:00
Quitta
483045c613 creating new tickets over email works 
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branch : quitta-gsoc-2013
 2013-08-17 03:06:22 +02:00
Quitta
2a02f35ae8 Hanle multiple mailaccounts 
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branch : quitta-gsoc-2013
 2013-08-16 22:24:11 +02:00
Quitta
8262febe32 sending mail with supportgroup ID is possible 
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branch : quitta-gsoc-2013
 2013-08-16 21:43:39 +02:00
Quitta
fb7254c018 Functionality to modify mailsettings of a support group. 
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branch : quitta-gsoc-2013
 2013-08-16 05:37:38 +02:00
Quitta
80ee498951 add email related stuff to support groups 
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branch : quitta-gsoc-2013
 2013-08-16 03:40:59 +02:00
Quitta
370653b11c ticket mail system basis works 
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branch : quitta-gsoc-2013
 2013-08-13 17:16:43 +02:00
Quitta
328351a4c5 ticket hanling function added 
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branch : quitta-gsoc-2013
 2013-08-12 23:56:58 +02:00
Quitta
987d5943c3 not sure if I should keep the task creation or not, will ask Botanic tomorrow 
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branch : quitta-gsoc-2013
 2013-08-12 05:14:00 +02:00
Quitta
4478ad115d ready to do the imap part 
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branch : quitta-gsoc-2013
 2013-08-12 01:11:48 +02:00
Quitta
e058a475f9 basis seems to run in terminal, however mail() doesn't work yet 
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branch : quitta-gsoc-2013
 2013-08-11 03:55:07 +02:00
Quitta
8ee02d9380 ready for testing the send mail functionality :) 
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branch : quitta-gsoc-2013
 2013-08-11 02:29:31 +02:00
Quitta
68a230f4ef updates to the mail_handler 
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branch : quitta-gsoc-2013
 2013-08-10 13:59:36 +02:00
Quitta
b05f34ac13 added mail_handler class (from Botanic) still needs to be reworked + added show queue template 
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branch : quitta-gsoc-2013
 2013-08-10 01:46:21 +02:00
Quitta
34a800542f more elements per page! 
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branch : quitta-gsoc-2013
 2013-08-06 06:07:49 +02:00
Quitta
9318776e85 userlist ingame works + fixed a bug in demoting/promoting users with roles, which was looking at the wrong id 
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branch : quitta-gsoc-2013
 2013-08-06 04:31:01 +02:00
Quitta
1d68d8a781 I think I'm done refactoring the queues 
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branch : quitta-gsoc-2013
 2013-08-06 01:00:17 +02:00
Quitta
ef05fdda7c refactor queue's part 1 
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branch : quitta-gsoc-2013
 2013-08-05 22:35:22 +02:00
Quitta
91e758c1ee userlist works with pagination 
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branch : quitta-gsoc-2013
 2013-08-05 21:12:58 +02:00
Quitta
99ad1504e3 refactoring webusers.php 
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branch : quitta-gsoc-2013
 2013-08-05 17:31:36 +02:00
Quitta
5b4c13f8d3 renamed libuserlist to syncing, which is more appropriate, also made pagination work! so Now I can start to use it ingame too! 
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branch : quitta-gsoc-2013
 2013-08-05 05:37:18 +02:00
Quitta
7e4a24bac8 pagination seems to work! :) 
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branch : quitta-gsoc-2013
 2013-08-05 05:27:19 +02:00
Quitta
845da81ad4 generic pagination with debugging for testing it atm 
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branch : quitta-gsoc-2013
 2013-08-05 04:37:20 +02:00
Quitta
9a2ff7c7d0 Pagination class added, not tested yet :D 
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branch : quitta-gsoc-2013
 2013-08-04 20:27:07 +02:00
Quitta
bc62611305 languages handling done 
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branch : quitta-gsoc-2013
 2013-08-03 18:59:21 +02:00
Quitta
f5ef22914f color scheme configuration with colors loaed from ingame_layout.ini 
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branch : quitta-gsoc-2013
 2013-08-03 05:00:39 +02:00
Quitta
8e7bbb2e62 fixed assigning/unassigning and sending empty messages 
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branch : quitta-gsoc-2013
 2013-08-03 04:00:41 +02:00
Quitta
9fd7c9f205 forgot to add the files 
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branch : quitta-gsoc-2013
 2013-08-02 19:44:28 +02:00
Quitta
7ee2ce596f log + reply ingame page 
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branch : quitta-gsoc-2013
 2013-08-02 19:43:43 +02:00
Quitta
785684f923 show ticket layout is done,though some unpleasant bugs turned up 
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branch : quitta-gsoc-2013
 2013-08-02 17:03:26 +02:00
Quitta
5aa33f49fb show ticket save before going to bed 
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branch : quitta-gsoc-2013
 2013-08-02 05:27:00 +02:00
Quitta
e9c9ed13e4 Added the android app of Botanic :) 
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branch : quitta-gsoc-2013
 2013-08-02 04:47:33 +02:00
Quitta
125a3b1f56 basis for show ticket 
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branch : quitta-gsoc-2013
 2013-08-01 23:10:26 +02:00
Quitta
2d1a07c787 added db parameter to the syncing 
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branch : quitta-gsoc-2013
 2013-08-01 18:20:40 +02:00
Quitta
1c6cdfd7a7 Added support group pages ingame layout + layout of the #menu's and managed to get a AMS-Home button in the top that would bring the page back to the dashboard! 
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branch : quitta-gsoc-2013
 2013-08-01 04:48:40 +02:00
DJanssens
c6040d2853 autologin works 
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branch : quitta-gsoc-2013
 2013-07-31 15:08:35 -07:00
Quitta
ca769bf24b login.tpl hided between my not yet pushed files! You evil login.tpl :D that might fix the auto login problem 
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branch : quitta-gsoc-2013
 2013-07-31 22:38:47 +02:00
Quitta
40883e8afc Merge 
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branch : quitta-gsoc-2013
 2013-07-31 22:29:09 +02:00
Quitta
4dba2a11cf change home button 
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branch : quitta-gsoc-2013
 2013-07-31 22:27:59 +02:00
DJanssens
2f8d97ae3b test 
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branch : quitta-gsoc-2013
 2013-07-31 13:03:12 -07:00
Quitta
c42c667827 made the config file more general + seemed some simple <br>'s in the textarea solved it! thank you mr wireshark! 
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branch : quitta-gsoc-2013
 2013-07-31 16:09:39 +02:00
Quitta
b768d1afb6 create ticket almost done, sadly textarea isn't really helping because can't specify #rows 
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branch : quitta-gsoc-2013
 2013-07-31 03:31:50 +02:00
Quitta
2f4a965bdb settings finished 
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branch : quitta-gsoc-2013
 2013-07-31 02:09:21 +02:00
Quitta
d47aadf768 settings page is starting to look nice 
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branch : quitta-gsoc-2013
 2013-07-31 01:19:57 +02:00
Quitta
a5fad36d5a finally got some basic layout starting to look good! 
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branch : quitta-gsoc-2013
 2013-07-30 20:18:01 +02:00
Quitta
0f38c39152 working o the basic layout 
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branch : quitta-gsoc-2013
 2013-07-30 19:13:32 +02:00
Quitta
a2e69be7d7 trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text. 
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branch : quitta-gsoc-2013
 2013-07-30 17:31:28 +02:00
Quitta
12baee2fcf fix for getting client working + possibly auto login for ingame part 
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branch : quitta-gsoc-2013
 2013-07-30 01:46:56 +02:00
Quitta
b12f630077 queue creator works also added a few extra default queues 
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branch : quitta-gsoc-2013
 2013-07-23 23:38:06 +02:00
Quitta
722795b5d2 queue selector written with javascript functionality 
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branch : quitta-gsoc-2013
 2013-07-23 21:50:39 +02:00
Quitta
0410b104c1 Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :) 
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branch : quitta-gsoc-2013
 2013-07-23 03:16:19 +02:00
Quitta
7fba0cab1c when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically! 
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branch : quitta-gsoc-2013
 2013-07-22 22:58:12 +02:00
Quitta
6887ee889e updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged! 
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branch : quitta-gsoc-2013
 2013-07-22 20:33:34 +02:00
Quitta
63666aef9b showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary! 
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branch : quitta-gsoc-2013
 2013-07-22 18:22:21 +02:00
Quitta
d140af612e Forward works, though needs refinement! also is shown in ticket info bar 
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branch : quitta-gsoc-2013
 2013-07-22 14:51:42 +02:00
Quitta
3e5568e760 forgot to add tge class 
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branch : quitta-gsoc-2013
 2013-07-22 13:19:21 +02:00
Quitta
178d59caac class for forwarding + db update 
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branch : quitta-gsoc-2013
 2013-07-22 13:19:07 +02:00
Quitta
e9853f3262 Big Query that makes it possible to see the todo list, also had to fix the assign/unassign 
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branch : quitta-gsoc-2013
 2013-07-21 17:56:24 +02:00
Quitta
46f2ad2274 made the todo queue 
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branch : quitta-gsoc-2013
 2013-07-21 15:38:22 +02:00
Quitta
fdef0d55dc People can assign and unassign to a ticket 
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branch : quitta-gsoc-2013
 2013-07-21 03:49:31 +02:00
Quitta
8f38980a00 in the show queue, it also shows the assigned users name :) 
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branch : quitta-gsoc-2013
 2013-07-20 14:45:05 +02:00
Quitta
6d8a79da5a base class for assigned added 
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branch : quitta-gsoc-2013
 2013-07-20 13:19:14 +02:00
Quitta
f41c9ab65e forgot to push the time-format in config file update! :) 
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branch : quitta-gsoc-2013
 2013-07-20 01:04:20 +02:00
Quitta
9d90043a76 fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess 
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branch : quitta-gsoc-2013
 2013-07-19 23:36:34 +02:00
Quitta
f922b14e30 Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy. 
Also made it possible for admins to edit roles directly in the userlist.

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branch : quitta-gsoc-2013
 2013-07-19 16:30:58 +02:00
Quitta
19e26b93a9 Admins/Mods can post hidden replies! 
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branch : quitta-gsoc-2013
 2013-07-19 15:59:39 +02:00
Quitta
72d3925b20 Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups! 
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branch : quitta-gsoc-2013
 2013-07-19 11:56:39 +02:00
Quitta
895604e6ac Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible! 
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branch : quitta-gsoc-2013
 2013-07-19 03:05:12 +02:00
Quitta
532732a925 fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway 
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branch : quitta-gsoc-2013
 2013-07-19 00:37:47 +02:00
Quitta
e170bff5bc made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist 
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branch : quitta-gsoc-2013
 2013-07-19 00:12:29 +02:00
Quitta
a9cfd48df9 refactored to admin/mod + changed install file + added mod menu 
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branch : quitta-gsoc-2013
 2013-07-18 21:12:03 +02:00
Quitta
32ac588a9b found the @#!$& bug, why on earth did I comment that in the past <,< 
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branch : quitta-gsoc-2013
 2013-07-18 15:52:03 +02:00
Quitta
b1836e7944 changed system to mod/admin permissions, though there's still a bug in show_ticket 
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branch : quitta-gsoc-2013
 2013-07-18 12:43:33 +02:00
Quitta
be65b89d86 Deletion of support_groups is possible, on delete cascade is pretty cool :D 
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branch : quitta-gsoc-2013
 2013-07-16 17:43:55 +02:00
Quitta
2410160c63 Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind! 
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branch : quitta-gsoc-2013
 2013-07-16 16:43:58 +02:00
Quitta
6e9f53b23d changed layout a bit, this seems better! :) 
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branch : quitta-gsoc-2013
 2013-07-16 05:47:31 +02:00
Quitta
465c9c531a It's now possible to add someone to a support group 
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branch : quitta-gsoc-2013
 2013-07-16 04:58:54 +02:00
Quitta
ac5c8378bc Show single group and there users almost done 
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branch : quitta-gsoc-2013
 2013-07-15 21:18:51 +02:00
Quitta
8d08ff0db0 support group class added + list of support groups added! 
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branch : quitta-gsoc-2013
 2013-07-15 17:29:19 +02:00
Quitta
c8607d29cd Updated database and sql model added support group and insupportgroup 
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branch : quitta-gsoc-2013
 2013-07-14 23:40:24 +02:00
Quitta
5a8f45f88c # ticket queues, though moving away from this approach 
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branch : quitta-gsoc-2013
 2013-07-14 22:33:09 +02:00
Quitta
b64d27a427 ticket queue base added 
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branch : quitta-gsoc-2013
 2013-07-14 16:38:36 +02:00
Quitta
16de8b0f3b small fix to make it run on my server 
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branch : quitta-gsoc-2013
 2013-07-14 03:05:13 +02:00
Quitta
6f43d4f003 Show single replies works, though the code for it is a bit ugly, have to refactor that though 
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branch : quitta-gsoc-2013
 2013-07-13 23:18:49 +02:00
Quitta
c1b7915219 show time elapsed as tooltip, which could be handy, started making the show_reply.tpl 
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branch : quitta-gsoc-2013
 2013-07-13 18:04:40 +02:00
Quitta
26faa286bf don't show the textarea for reply when ticket is closed. 
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branch : quitta-gsoc-2013
 2013-07-13 17:11:54 +02:00