Commit graph

323 commits

Author SHA1 Message Date
Quitta
b905a752dc create ticket almost done, sadly textarea isn't really helping because can't specify #rows 2013-07-31 03:31:50 +02:00
Quitta
3d5b5bd122 settings finished 2013-07-31 02:09:21 +02:00
Quitta
d954553c5d settings page is starting to look nice 2013-07-31 01:19:57 +02:00
Quitta
bea6735695 finally got some basic layout starting to look good! 2013-07-30 20:18:01 +02:00
Quitta
04bc363743 working o the basic layout 2013-07-30 19:13:32 +02:00
Quitta
6f0d52aabf trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text. 2013-07-30 17:31:28 +02:00
Quitta
bda7fdcc9c fix for getting client working + possibly auto login for ingame part 2013-07-30 01:46:56 +02:00
Quitta
d30ddd44ea Merge with default 2013-07-24 13:14:27 +02:00
Quitta
4e4ddaaf44 queue creator works also added a few extra default queues 2013-07-23 23:38:06 +02:00
Quitta
341a0877ab queue selector written with javascript functionality 2013-07-23 21:50:39 +02:00
Quitta
79a6c99b09 Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :) 2013-07-23 03:16:19 +02:00
Quitta
d8458b2ddd when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically! 2013-07-22 22:58:12 +02:00
Quitta
0e0f0c0fd6 updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged! 2013-07-22 20:33:34 +02:00
Quitta
353865191d showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary! 2013-07-22 18:22:21 +02:00
Quitta
8a807a6401 Forward works, though needs refinement! also is shown in ticket info bar 2013-07-22 14:51:42 +02:00
Quitta
879882f0e9 forgot to add tge class 2013-07-22 13:19:21 +02:00
Quitta
f583939ab6 class for forwarding + db update 2013-07-22 13:19:07 +02:00
Quitta
92538c3853 Big Query that makes it possible to see the todo list, also had to fix the assign/unassign 2013-07-21 17:56:24 +02:00
Quitta
1be6112aa2 made the todo queue 2013-07-21 15:38:22 +02:00
Quitta
c0a45df44c People can assign and unassign to a ticket 2013-07-21 03:49:31 +02:00
Quitta
ff7db2a28c in the show queue, it also shows the assigned users name :) 2013-07-20 14:45:05 +02:00
Quitta
d1fe49fc7b base class for assigned added 2013-07-20 13:19:14 +02:00
Quitta
350b78f55e forgot to push the time-format in config file update! :) 2013-07-20 01:04:20 +02:00
Quitta
9e86017a65 fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess 2013-07-19 23:36:34 +02:00
Quitta
16fa7aa7dc Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.
2013-07-19 16:30:58 +02:00
Quitta
19721376a7 Admins/Mods can post hidden replies! 2013-07-19 15:59:39 +02:00
Quitta
5608185e1d Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups! 2013-07-19 11:56:39 +02:00
Quitta
e7f83761ec Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible! 2013-07-19 03:05:12 +02:00
Quitta
76a3a66c89 fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway 2013-07-19 00:37:47 +02:00
Quitta
cb9289f09c made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist 2013-07-19 00:12:29 +02:00
Quitta
5033e45c6a refactored to admin/mod + changed install file + added mod menu 2013-07-18 21:12:03 +02:00
Quitta
9922c9e60a found the @#!$& bug, why on earth did I comment that in the past <,< 2013-07-18 15:52:03 +02:00
Quitta
f4b8ed12a0 changed system to mod/admin permissions, though there's still a bug in show_ticket 2013-07-18 12:43:33 +02:00
Quitta
74a4ed88a2 Deletion of support_groups is possible, on delete cascade is pretty cool :D 2013-07-16 17:43:55 +02:00
Quitta
f59af9ae4f Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind! 2013-07-16 16:43:58 +02:00
Quitta
c45d4a7a3b changed layout a bit, this seems better! :) 2013-07-16 05:47:31 +02:00
Quitta
66f2b00f60 It's now possible to add someone to a support group 2013-07-16 04:58:54 +02:00
Quitta
4f881e9395 Show single group and there users almost done 2013-07-15 21:18:51 +02:00
Quitta
4cb1b633a2 support group class added + list of support groups added! 2013-07-15 17:29:19 +02:00
Quitta
77ef51b759 Updated database and sql model added support group and insupportgroup 2013-07-14 23:40:24 +02:00
Quitta
668be7f1ab # ticket queues, though moving away from this approach 2013-07-14 22:33:09 +02:00
Quitta
089830c59e ticket queue base added 2013-07-14 16:38:36 +02:00
Quitta
781add24c0 small fix to make it run on my server 2013-07-14 03:05:13 +02:00
Quitta
5c0685a071 Show single replies works, though the code for it is a bit ugly, have to refactor that though 2013-07-13 23:18:49 +02:00
Quitta
60508847eb show time elapsed as tooltip, which could be handy, started making the show_reply.tpl 2013-07-13 18:04:40 +02:00
Quitta
c539aac7df don't show the textarea for reply when ticket is closed. 2013-07-13 17:11:54 +02:00
Quitta
4c8aa5b128 use language ini files to select correct log thing 2013-07-13 16:41:52 +02:00
Quitta
ffb3499bdb Show the logs in show_ticket_log 2013-07-13 03:46:15 +02:00
Quitta
578e8d7b3f started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function 2013-07-12 20:10:17 +02:00
Quitta
f310f87658 added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc 2013-07-12 19:43:33 +02:00