Ticket_Queue_Handler Class Reference

returns tickets (queues) that are related in some way. More...

Public Member Functions
	__construct ()
	A constructor.
	getTickets ($input, $user_id)
	returns the tickets that are related in someway defined by $input.
	getPagination ()
	get pagination attribute of the object.
	createQueue ($userid, $groupid, $what, $how, $who)
	creates the queue.
Static Public Member Functions
static	getNrOfTicketsToDo ($user_id)
	get the number of tickets in the todo queue for a specific user.
static	getNrOfTicketsAssignedWaiting ($user_id)
	get the number of tickets assigned to a specific user and waiting for support.
static	getNrOfTickets ()
	get the total number of tickets.
static	getNewestTicket ()
	get the ticket object of the latest added ticket.
Private Attributes
	$pagination
	Pagination object, this way only a few tickets (related to that pagenumber) will be shown.
	$queue
	The queue object, being used to get the queries and parameters.

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Detailed Description

returns tickets (queues) that are related in some way.

This class handles the creation and returning of existing ticket queues. Normally a $_GET['get'] parameter is being used to identify what kind of tickets should be shown. the getTickets() function uses this parameter($input) and uses the ticket_queue class to load the specific query.

Author:

Daan Janssens, mentored by Matthew Lagoe

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Constructor & Destructor Documentation

__construct

(

)

A constructor.

Instantiates the queue object.

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Member Function Documentation

createQueue	(	$	userid,
		$	groupid,
		$	what,
		$	how,
		$	who
	)

creates the queue.

afterwards the getTickets function should be called, else a lot of extra parameters had to be added to the getTickets function..

static getNewestTicket

(

)

[static]

get the ticket object of the latest added ticket.

static getNrOfTickets

(

)

[static]

get the total number of tickets.

static getNrOfTicketsAssignedWaiting

(

$

user_id

)

[static]

get the number of tickets assigned to a specific user and waiting for support.

Parameters:

$user_id

the user being queried

static getNrOfTicketsToDo

(

$

user_id

)

[static]

get the number of tickets in the todo queue for a specific user.

Parameters:

$user_id

the user being queried

getPagination

(

)

get pagination attribute of the object.

getTickets	(	$	input,
		$	user_id
	)

returns the tickets that are related in someway defined by $input.

The $input parameter should be a string that defines what kind of queue should be loaded. A new pagination object will be instantiated and will load 10 entries, related to the $_GET['pagenum'] variable.

Parameters:

$input	identifier that defines what queue to load.
$user_id	the id of the user that browses the queues, some queues can be depending on this.

Returns:

an array consisting of ticket objects, beware, the author & category of a ticket, are objects on their own (no integers are used this time).

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Field Documentation

$pagination [private]

Pagination object, this way only a few tickets (related to that pagenumber) will be shown.

$queue [private]

The queue object, being used to get the queries and parameters.

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The documentation for this class was generated from the following file:

• /home/daan/ryzom/ryzomcore/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_queue_handler.php